If not for a very friendly staff and excellent day manager, this hotel would be way below average. Even the "refurbished" rooms (I've stayed in both old and new rooms) could at best be considered average compared to any standard Sheraton. The public spaces of the hotel are terribly worn and the entire building feels and smells old. The Club... More

We've visited this hotel 3 times and enjoy the atmosphere of the bar and restaurant, less business-like and more comfortable. Excellent cuisine at the restaurant, rooms are very comfortable, and service is great. Short drive to other very good restaurants and next door to the Outback. The location at Rts 202 & 30 is perfect for us, would highly recommend... More

Everything about this stay was difficult. (1) Hard to make a reservation via phone. I was there for a reunion. The reunion committee arranged a special rate for certain dates. I was staying during those certain dates plus a day extra. It was very difficult for the reservation agent to arrange the extra reservation date. Additionally, she didn't reserve the... More

This Sheraton had a very comfortable feeling appointed in a country style. The unique lobby and dining areas did not feel like a standard business hotel. Rooms were adequate but in general they will need some upgrades in the near future. Nice function rooms. Most rooms have a nice view into the surrounding countryside. More

This was my second stay at the Sheraton Great Valley. The hotel was completely booked while I was there, and was obviously bursting at the seams (literally and figuratively). Although I am a gold-level Starwood member, this meant nothing to the front desk at the Sheraton Great Vally. Apparently, unless you are a platinum elite member, you will not get... More

I previously gave this hotel lukewarm ratings due to an outdated shabby room. For my second stay, the room I stayed in was either in better condition or they renovated. It made a substantial difference. The rug, wallpaper, and appointments were in better condition which greatly improved my perception of the hotel. They could still do a few little things,... More

Cons---rooms are old and dated, the AC is markedly noisy, acoustics are poor, beds were not comfortable, the lounge is large but very noisy, especially the "music" at very high decibel levels (we lasted for one drink). Pros--it seemed clean and they are trying to maintain it. The front desk ladies are as nice and helpful as can be. Location... More

Since our daughter started college in the area almost 4 years ago we always stay at the Sheraton while visiting. My twins love the indoor pool, which is always clean and not overbearingly hot and humid with the smell of chlorine like many indoor pools. The water is refreshing and the hot tub is wonderful. We are Starwood Preferred guests... More

Have stayed at this hotel probably 100 times. the staff is super friendly, always there to help out. All the ladies at the front desk check me in before I even get there and welcome me with a smile. Rooms are OK, a little outdated but a nice platinum lounge and reasonable suites. More