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Renaissance London Heathrow Hotel

4.0 of 5
Bath Road, Hounslow TW6 2AQ, England
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Renaissance London Heathrow Hotel
Ranked #10 of 19 hotels in Hounslow
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894 reviews from our community

Traveller rating
    113
    336
    246
    131
    68
See reviews for
Families
112
 
Couples
292
 
Solo
121
 
Business
265
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Rutland
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 23 May 2013 NEW

We have stayed at this hotel sevral times and booked again as the night before a holiday with 3 weeks parking. Excellent value. Whilst we were there the hotel was a film set and we bumped into Nicole Kidman. All the film crew, police & staff were very co-operative and this did not detract from our stay, apart from waiting... More

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Leicester, England
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW

This is my second time of staying at this hotel, we first stayed there with the family on our way to southern Spain. The hotel has a grand welcoming lobby with very warm and helpful frontdesk staff. It is an old hotel and must have rated quite high in its early days. It now needs a bit of a facelift... More

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Pittsboro, North Carolina
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 21 May 2013 NEW

Please read my profile for my biases. As a longtime fan of Marriott Hotels and currently a Platinum member, I look to stay at the brand whenever possible. With the possible exception of JW Marriott properties, my go-to brand is Renaissance. The one in Bangkok is amazing, and one of my favorite hotels ever is the Blackstone in Chicago. Heck,... More

Was this review helpful? Yes 2
See 2 more reviews by Sortova for Hounslow

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Larkhall, United Kingdom
Senior Reviewer
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8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

The hotel from first look seems old, horrible and in a need of a revamp but once indoors it's completely different. The reception area is grand and many staff around which are very helpful. The rooms are spacious and very clean and the bed was comfy. The breakfast is buffet style and caters for all. I'd recommend going back, as... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
21 May 2013

Thank you for reviewing the hotel; your comments are much appreciated. I am delighted that you enjoyed your stay with us, had a comfortable night and found the staff to be helpful. The hotel is a well-recognised landmark at Heathrow Airport and, as you say, is quite different to the interior with its spacious modern Lobby. Thank you for your... More

London, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 18 May 2013

Okay, so I am Diamond HH member, regular user of Hilton T4. Thought would try here for a change and watch some planes :) Used the Hoppa Bus to get there, later found out you can use local buses for free from Central Bus station. We used bus on way back, stop right outside hotel, use buses: 111, 105, 140,... More

Was this review helpful? Yes 2
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
20 May 2013

Thank you for your Trip Advisor review of the hotel. I am pleased that you enjoyed the runway and airport views; unique to this hotel and its location. There are various ways of getting to and from the hotel and airport; the free buses are mentioned on our website. I am sorry that you were disappointed with the Club Lounge... More

Rapallo
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 18 May 2013

The hotel was built in 1972 and looks like it - functional cement construction, early post-modern, not the current taste at all. But it's a fine example of its time, so never mind. The rooms are small, breakfast is not included, and neither is wifi (which seemed to be true of all the LHR perimeter hotels) and it was impossible... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
21 May 2013

Thank you for your very kind comments regarding the hotel staff; they do pride themselves on giving our guests a warm welcome and friendly helpful service. I am delighted that you experienced this for yourself. As you so rightly say, the exterior of the hotel is as it is however I am delighted to advise that we plan to renovate... More

Lancing, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 May 2013

On first impressions the Renaissance at Bath Road, Heathrow looks dated. It has a large and spacious lobby, the rooms are a little dated, but immaculate, The welcome we received was by far and away the nicest we have had, when booking in, for years! Thank you Vikram. We were given a room overlooking the runway ( the rooms are... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
20 May 2013

Thank you for your review of the hotel. I am delighted that you enjoyed your stay with us, were made to feel welcome and had a good view of the runway. The Pheasant in New Road is indeed a good pub and very popular with our guests. I hope that you will return in the future especially when our bedrooms... More

Portsmouth, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 17 May 2013

I dont stay at Heathrow much these days, but had the misfortune to need to stay this week. There was a sense of deja vu as I have stayed in this hotel many times over the years. It seems that the only thing that has changed are the prices. This hotel would be like meeting up with an old lover... More

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
20 May 2013

Changes are afoot…It is with great pleasure that I can advise of the hotel’s new owner’s intention to renovate the bedrooms and Lobby. A huge investment is being made into the exciting improvements that the renovation will bring; the rooms will have a modern and more spacious feel to them. Your dinner comment will be passed on to our Executive... More

Aurora, Colorado
Senior Contributor
37 reviews 37 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 16 May 2013

I wasn't planning to return to this hotel because of the high cost and unwelcoming reception staff and dated rooms with problems. However I followed my own advice and since I was able to get a reasonable price, I decided to try it once again. Knowing that the concierge staff probably was still there and would take care of me,... More

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See 2 more reviews by trvlr8000 for Hounslow
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
17 May 2013

How wonderful it is to read such a glowing review of the hotel; your comments will be passed on to Concierge and indeed all the hotel staff. I am delighted that as a valued guest you keep coming back to us; we never take your custom for granted. It is also a pleasure to read your comments about your experience... More

Leicester, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 15 May 2013

Well what can i say about this place. We booked a month in advance requesting runway views and paying the required charges etc, only to be told on check in that the rooms are not guaranteed. We even rang on the morning of arrival and confirmed all the arrangements. There are posters in all the hotel lifts advertising "guaranteed airport/runway... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review
17 May 2013

Dear pillguru, Thank you for your review on Tripadvisor. As you can see from my previous replies, we do truly value feedback, aiming to maintain and improve upon the facilities and services. However, when incorrect or false comments are being posted onto the site, it can only mislead other guests whilst not contributing to any improvements. Yours sincerely, Jan Lensen More

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Hotel Summarization (Beta)

What travellers say

  • Very good(26)
  • Runway view(22)
  • Club lounge(14)
  • Car park(10)
  • Hoppa bus(9)
  • Overnight stay(7)
  • Free bus(5)
  • Room service(4)
  • Early morning flight(4)
  • Extremely slow(3)

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Phone Number:
Region: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Wheelchair access
Hotel Style:
#4 Luxury Hotels in Hounslow
Price Range: $
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Renaissance London Heathrow Hotel Hounslow, England, UK

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Renaissance London Heathrow Hotel
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