Booked this hotel & park tickets package via the Thorpe park website (bargain breaks). We paid £222 for 2 days of theme park tickets and one night B&B at this hotel which is about five miles east of Thorpe park. We booked a family room which was just right for the four of us, the hotel is nice and modern,... More

I stayed here for four nights and have to say I was quietly impressed. The staff are both friendly while being professional at the same time. The rooms were the height of cleanliness and adequate to the task. My only criticism was that not all the room tea a d coffee item were not replenished every day a d a... More

Arriving at 5.30 pm and staying for just one night as part of a coach tour some members of our group were told their rooms were not ready for them. One couple were given keys only to find someone else was already in the room! However the management tried to make amends by offering a free drink and Sunday newspaper... More

My husband and I had the honour and pleasure of attending Tracy K's wedding and everything she says is true. The staff were professional and polite, the food very good (and the breakfast certainly gets my praise) and speaking of our room, well, clean and comfortable sums it up. The hotel is in a very peaceful location which made it... More

On 27th April 2013 I married the man of my dreams! 24 hours afterwards I find myself searching for ways to say Thank you to The Holiday Inn, Shepperton. We set the date of our wedding six months ago and looked at lots of venues. We found this hotel by chance. What can I say, best wrong left turn we... More

Stayed here for one night during kids easter break. Location is near if you want to measure distance from Chessington World of Adventures. But after that there's nothing else around it. Checked in at around 6pm to find that the room we are staying overnight which cost us £150 has a tight space, no integrated/wall heating only a portable oil... More

We have stayed here periodically when attending a Christian conference. For a hotel in South West London area, close to Heathrow it is a good place to stay. Quiet, despite the nearness to the airport, near to the river, and a pleasant setting. The staff were responsive. A few minor points: Small beds (By Holiday Inn standards), Minor service inconveniences... More

I have had stayed here many times over the years and the hotel has got better....but a great deal more expensive than its Moat House days. The stay was great, the room service excellent but don't be fooled by the name London Shepperton, the transport links are terrible, there is no pubs/restaurants/shops within walking distance, so if you're looking for... More

We had a warm welcome from reception which was a good start. We then went for dinner which was good food and reasonable value. On returning to the room we were advised the sofa bed was broken so we had to change rooms. No problem. New room was adequate if not a little cramped. Bathroom ok. Sofa bed mattress was... More