We booked very late as we had to attend a family funeral nearby. Originally booked in a non sea view double but on check in were upgraded to sea view room (no 3) this was very much appreciated. The room was the same we had when we stayed here before, the view from the lovely window seats out over the... More

We visited the pier house again when we visited family in Cornwall. We love Charlestown it's a beautiful place. We sat in the bar for lunch. We both had the homemade soup which was excellent. We also had sandwiches, you are given a choice of breads. We had granary which was really fresh, the breads are also cut from an... More

When we have visitors from up country we often take them to The Pier House for lunch. On our last visit we thought the quality of the food was not quite up to its usual standard but hoped it was a temporary blip. On this visit to the spectacular little harbour we first called at the Rashleigh Arms having read... More

A welcome weekend away with another couple. Lucky with weather. Well appointed room with sea views. Good breakfast and enjoyed food and drink at the bar. Good and comfortable base to explore area. Don't miss Eden Centre, but I guess I'm not the first to suggest that...

Stayed last night after walking in. Room was fine but looked out over a roof top. Mixed dinner - the mussels were outstanding and my duck was fab but my partners pork was overcooked and the whole meal was too heavily herbed. Breakfast was lovely and service was good but reception left a little to be desired

The Pier House is in an absolutely fantastic location right on the harbourfront of a secluded Cornish bay, 10 minutes from the main line rail station in St Austell. The setting is breathtaking, the building very impressive, the staff professional and courteous to a fault. But beneath the surface there are indeed faults. I had booked a total of 12... More

A top quality refurb means the spacious rooms are clean, modern and extremely comfortable, the hotel location is quiet and picturesque although no onsite parking and steps up to entrance and the absence of a lift means it probably wouldn't be suitable for anybody with a disability, this was pointed out at the time of booking. Staff were friendly but... More

We haven't stayed in the hotel but we have eaten here on several occasions. The restaurant underwent a refurb 2 or 3 years ago and is now thoroughly modern using light wood and soft paint colours. The food is good, fish being one of their specialities. Service is also good. I have 2 "complaints" about eating here. No.1 - the... More

We stayed in one of the jacuzzi rooms, had an amazingly tasty meal and drinks in the restaurant in the evening, dark outside so did not get the view, however waking in the morning our room overlooked the harbour quay so pretty, we had a stroll after our breakfast, can't wait to go back. Staff are friendly and efficient. Parking,... More