These apartments were clean, modern & fresh & just the thing for a few days stay. However, we decided we would like to use the bath so asked reception for a plug as there was none. Next day, housekeeping staff came to our room with a crux & a tea towel, but even though I explained I wanted a plug... More

Last minute stop over and on entering the spacious , stylish rooms wish we were staying the week! Family of four comfortable in a one bedroom apartment with plenty of space. Gas fire a lovely touch . Disabled studio room for my elderly parents a real hit as well .

Well located and within walking distance to town. We stayed in a two bedroom apartment which is located quite a long walk (when you consider you are dragging luggage around) from the car park. There are stairs to contend with, which made it quite difficult with the heavy suitcases. Upon arrival we noted immediately that there was black hair, soap... More

In a rather ordinary block of units - you drive through a modern gated community-like estate to arrive at a car park located beside a 2 storey non-descript block of apartments. However, upon opening the door to our unit, we were greeted by a bright airy, modern & well designed & thoughtfully funished apt. This is our 3rd stay (as... More

We had a one bedroom apartment. Well presented and with everything provided including a full kitchen with hotplates, oven and microwave and full size fridge with freezer. Maybe a bit more lighting in the kitchen area would help. At the start of our stay the old TV was replaced with a flat screen plasma and also a new DVD player.... More

This apartment was nice, but it really needed a good clean. Dust was everywhere, the shower leaked onto the tile floor so bathmat was soaked after shower and food crumbs were left on counter. Our firends in the next room had a very dirty fridge and even after complaining it was not cleaned.

A beautiful place and especially enjoyed the indoor heated pool. Would suggest bringing your own laptop, tablet as only local calls available in the hotel. We enjoyed the Berkelouw books and shopping in the main road and the Green Leaf Thai restaurant was very good and very affordable. Their is a kitchen so you can cook your own meals.

We had a lovely time here at the Grand Mercure! We had a two bedroom apartment and it was nice and spacious. The beds were super comfy and the kitchenette was stocked adequately. The kitchen appliances were of good quality. The only disappointments were some of the items were not cleaned properly. There were missing towels in both rooms. Also,... More

We stayed here for a wedding in Bowral. It was difficult to find and we drove past several times before we found the entrance. The apartment was clean and quite roomy but rather expensive. There are no lifts and a lot of stairs. The carpark can be a long way from the room. We had to check out by 10am,... More