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Extended Stay America - Philadelphia - King of Prussia

2.5 of 5
400 American Avenue, King of Prussia, PA 19406
Hotel amenities
Extended Stay America - Philadelphia - King of Prussia
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20 reviews from our community

    Trip type
Traveller rating
    7
    7
    2
    2
    2
Date Rating
Brasília
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 18 May 2013 NEW via mobile

I left in my room a box of chocolates that I had brought from Hawaii as a graduation gift. I called the hotel a few minutes later and was told that the box was not there. This is UNACCEPTABLE. I went back to the hotel, but the associate at the front desk (Valerie) was not helpful at all. She didn't... More

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Evergreen, Colorado
1 review
5 of 5 stars Reviewed 13 April 2013

this place was great. Jessica and all her staff were outstanding. Made me feel very welcome, they always said hi ask how you are doing. If I had a problem the fixed it on the spot no questions asked. The king suite was outstanding more then enough space King size bed was great. Kitchen was stocked with what you need... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review
14 April 2013

Tom, Thank you for taking your time to write a review of your recent stay with us. Great guest service is our top priority so I am delighted to hear of the efforts of Jessica along with the entire staff making you feel so welcomed. Recently our King of Prussia location went under a full renovation so your comments of... More

Saint Louis, Missouri
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 April 2013

Booked this hotel through priceline, so I was hoping it wouldn't be a dud. As it turned out, I got more value for my package than I was expecting. The staff were incredibly friendly--they asked me about the purpose of my visit, and throughout the weekend kept up on me about how my trip was going. They also helped out... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review
11 April 2013

Thank you so very much for taking your valuable time to write such a nice review of our Extended Stay America Philadelphia - King of Prussia. We strive to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. I am delighted to hear we were able to provide you with the additional... More

bangalore
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 March 2013

I would say it is not worth for the price they charge. When we entered, the room was having some odd smell. I had to move to different room. Management has to take care to replace the rusted rusted kitchen equipment. I have already given suggestions to the management when I left. Hope they will take care. But it is... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review
25 March 2013

I appreciate you taking the time to write a review of your experience with us. I sincerely apologize for inconvenience of moving rooms due to odor and also the rust issues with our kitchen appliances. In response to your feedback, we will work with our housekeeping department to ensure all rooms are ready for our guest and also take necessary... More

Binghamton, New York
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 21 March 2013

We have only stayed one night out of 4 but I'm ready to give this place the thumb's up. Everything was clean and spacious in our room with a kitchenette. I've slept in more comfortable beds, but there was nothing really wrong with it like lumps or valleys I've encountered in other hotels when staying somewhere on the cheap. Staff... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review
25 March 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at our Extended Stay America Philadelphia - King of Prussia. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us... More

Chicago, Illinois
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 21 March 2013

Called the hotel 3/10 to see if they would price match a corporate weekly rate with the Plymouth Meeting ES location. Spoke with Kienna, she stated she could not make that decision but would call her manager and get back to me. 3 hours later after receiving no update, I called back. This guest services person said she couldn't even... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review
25 March 2013

Thank you for taking your time to write a review of your experience of the Extended Stay America King of Prussia. Given our company's commitment to superior guest satisfaction, I was disheartened to read of your experience from our front office team on your reservation inquiry. As this hotel’s manager, I can assure you that I have brought each of... More

Columbus, Ohio
1 review
3 of 5 stars Reviewed 11 March 2013

My stay was for ten days. I'll begin this critique by praising a wonderful young woman at the front desk named Shana, a lovely and terriffic person-very warm and personable. Otherwise there are several day-to-day internal operational issues which seem to be lacking. Dog feces are deposited on every part of the property including an area with picnic tables, truly... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review
29 March 2013

Frank, Thank you for taking the time to review your recent stay at our Extended Stay America Philadelphia - King of Prussia. Given our company's commitment to superior guest service, it was great to read about your positive experience with Shana. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies... More

Lititz, Pennsylvania
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 11 March 2013 via mobile

Room was comfortable with a decent kitchenette setup, modern decoration, and fair sized bathroom. Continental breakfast was nothing exciting but as expected. Although it was a bit tough to find a breakfast place in the immediate area. Booked thru Priceline and the price was very reasonable. Location was a bit out of the way from where the shopping is but... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review
12 March 2013

I would like to personally thank you for taking time out to write about your experience at Extended Stay America - King of Prussia. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. Once again, I and the entire staff... More

Reading, Pennsylvania
1 review
5 of 5 stars Reviewed 10 March 2013

The rooms are exceptionally clean especially for a pet friendly hotel! Every member of the staff I met was friendly and made me feel at home. This may sound crazy, but people that spend a lot of time in hotels will understand the importance of this one...the soap smelled wonderful and left no residue after being rinsed off. I always... More

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review
12 March 2013

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Philadelphia - King of Prussia. It's always satisfying to read positive feedback from our valued guests, like you. We believe that the best kind of marketing is the public praise we get from our millions... More

Pennsylvania
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 18 February 2013

I booked a two-night, two room stay through Priceline for my wife and I and another couple for a weekend in February. Got a great rate booked the morning of our first day's stay. I was a little worried, though, when we first arrived and the young woman behind the counter acted surprised that we had booked two rooms and... More

Was this review helpful? Yes
Manager-TOH, Manager at Extended Stay America - Philadelphia - King of Prussia, responded to this review
12 March 2013

Thank you so very much for taking your valuable time to write a review of your recent stay at our Extended Stay America Philadelphia - King of Prussia. Whenever I read comments like yours it always gives me such great pleasure of the service you received. I am delighted to hear the front office was so accommodating to ensure your... More

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Additional Information about Extended Stay America - Philadelphia - King of Prussia

Also Known As:
Homestead Studio Suites King Of Prussia Hotel
Homestead Studio Suites King Of Prussia Hotel King Of Prussia
Address: 400 American Avenue, King of Prussia, PA 19406
Region: United States > Pennsylvania > King of Prussia
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#9 Business Hotels in King of Prussia
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Orbitz, Travelocity, Expedia, Hotels.com, Venere, Tingo and Priceline so you can book your Extended Stay America - Philadelphia - King of Prussia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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Extended Stay America - Philadelphia - King of Prussia
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