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Hyatt Place Philadelphia / King of Prussia

3.0 of 5
440 American Avenue, King of Prussia, PA 19403
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Hyatt Place Philadelphia / King of Prussia
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141 reviews from our community

    Trip type
Traveller rating
    90
    37
    7
    5
    2
Date Rating
New Orleans, Louisiana, United States
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 30 April 2013

For some reason, the entire city of Philadelphia was booked and this was literally about the only room I could find in the metro area. Seems very new and the decor is clean and modern, the rooms have flat screens and AV connections, and the staff is great. The only issues I had was the rooms were a tad small... More

Was this review helpful? Yes 1
HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
3 May 2013

Good afternoon! I thank you for your candid review of your stay and am happy to see that you were so pleased with the majority of your visit. Our 42” HD Televisions have become a guest favorite, in part because of the AV connections you mentioned. We call it our Plug and Play, and as you noticed it allows the... More

New Haven, Connecticut
Top Contributor
57 reviews 57 reviews
10 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 30 April 2013

This hotel would be ideal for families. There is a nice (but small) indoor pool and hot tub. There's plenty of common space in the lobby for playing cards or other games. There's an outdoor patio with seating. And the breakfast, which is included, is very hearty. There are plenty of restaurants close by, and we ended up bringing dinner... More

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HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
3 May 2013

Spring has finally sprung, and one of my favorite things about our property is its landscaping! The Cherry Blossom Trees that dot our outdoor patio are in full bloom and are absolutely beautiful! What a fantastic idea you had to take advantage of the hundreds of local restaurants in the area, and then bring your food back to Hyatt Place... More

Hillsborough, New Jersey, United States
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 April 2013

Stayed here a couple of nights for a business trip. Nice size hotel room with seperate sitting area; nice size flat-screen TV; room and bathroom were both clean. Staff is very friendly. Short drive from King of Prussia Mall and the many restaurants to choose from in the area. If possible, you may want to ask for a room away... More

Was this review helpful? Yes 1
HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
3 May 2013

I’m glad you were so pleased with so many different aspects of your visit! There are so many points of service that go into creating a positive and pleasurable experience for our guests, that giving equal attention to all is our most important goal. They layout of our rooms was given great consideration during the renovation process. For instance, a... More

Madison, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 29 April 2013

This is a very nice Hotel but I have had issues with incorrect/double charging. I stayed at this hotel in March and am still dealing with this mess to this very day. My Father made this reservation for me and made arrangements to pay for it. I even had the paperwork showing the notes that my father made on the... More

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HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
3 May 2013

I'm sorry to hear that there have been these obstacles conerning payment. We have a very specific payment system in place intended not just to be efficient for the property, but more so to be protective and convenient for you, the guest. When your father filled out the hotel's required authorization forms, then this is the method of payment that... More

Buffalo, NY
Senior Contributor
38 reviews 38 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 26 April 2013

We stayed here for a hockey tournament, with the team. There was a special price negotiated, which I thought was high, but it was pretty good for the area. The rooms were very spacious and comfortable, with a large sitting area and plenty of room to move around. Sink area is separated from the toilet/shower area- great for families getting... More

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HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
27 April 2013

Thank you for your feedback. I’m sorry to hear that you found the Fresh Fruit options limiting. We do like to give our guests’ as many different options as possible. I hope you enjoyed our other fruit options, like our sliced Grapefruit or Fresh Cut Mixed Fruit. Might I recommend sampling some items from our Gallery Menu during your next... More

Newport, Rhode Island
Senior Contributor
35 reviews 35 reviews
5 hotel reviews
Reviews in 16 cities Reviews in 16 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 23 April 2013

Great location near the King of Prussia Mall with large, clean rooms and the most comfortable hotel beds. My kids loved the large screen TV and huge shower. Will definitely stay here again on future trips to the area.

Was this review helpful? Yes 1
HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
26 April 2013

Thank you for your wonderful feedback! One amenity that always seems to go over well (especially with the kids) is our 42” HD Televisions. The kids can rent a favorite movie or turn to one of our many Kids Programming channels, while the adults find the television’s Plug and Play feature an exciting feature. The Plug and Play allows the... More

Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 April 2013

I stay at alot of hotels do to business so i was expecting an average stay at a average hotel it turned out to be the opposite the staff was very hands-on the room was nice and clean food was great i would recommend this hotel for anybody who like peace and quiet well kept public areas and great customer... More

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See 3 more reviews by Leon M for King of Prussia
HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
26 April 2013

Thank you for your response! We aim to make every guests' stay an exceptional experience and leave "average" stays to the other hotels! I'm glad to see that you enjoyed our menu selections. The complimentary A.M. Skillet Breakfast has had many new, fresh items added to it. If you didn't have a chance to sample our new Gallery Menu, be... More

Elk Grove Village
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

Stayed here to watch a Rutgers lacrosse game. Great staff, Alison greeted us at the desk, answered all our questions. The rooms were large, very clean, very up to date, the large screen TV was a plus. The breakfast in the morning was excellent. We will definitely stay here again.

Was this review helpful? Yes 1
HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
15 April 2013

We're so glad to know that you enjoyed your stay with us! Our Hyatt Place King of Prussia is an excellent venue for catching all sorts of sporting events. We are right in the middle of all that King of Prussia has to offer, especially when it comes to sports bars and restaurants. (Of course, catching a game from your... More

USA
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 31 March 2013 via mobile

Always travel to PA on business and so many hotels to choose from, but to this one I am coming back for the 2nd time. First, their clean rooms, 2nd free breakfast in the morning, 3rd great location, and 4th nice staff. This hotels offers new excellent amenities such as shampoo, cond, and lotion. Also huge LG TVs in the... More

Was this review helpful? Yes 3
HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
12 April 2013

I am so excited to know that you chose to make us your home-away-from-home when traveling to Pennsylvania! We take great pride in taking every measure to ensure that our guests feel at home while staying with us, and comfortable linens in a fresh, clean, inviting room is one key in doing that. I am glad to see you enjoyed... More

Saugerties, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 17 March 2013

Stayed there with 4 of my friends for a stamp & scrapbook expo that was held nearby. The staff was extremely helpful & friendly. Ivan (we called him Ivan the Great) at the front desk was very accommodating & lots of fun to talk to. Even though the hotel was very busy, he treated us like we were the only... More

Was this review helpful? Yes 3
HP-KOP, Manager at Hyatt Place Philadelphia / King of Prussia, responded to this review
15 April 2013

Sometimes making a guest feel at home means going out for Lettuce (even after 10pm)! Ivnn is a integral part of our operations, here. He takes great strides to ensure that our staff is always working to meet and exceed your expectations. I am glad to know that you took advantage of our indoor pool and Jacuzzi. Having this available... More

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Additional Information about Hyatt Place Philadelphia / King of Prussia

Also Known As:
Hyatt Place Philadelphia / King Of Prussia Hotel
Hyatt Place Philadelphia / King Of Prussia Hotel King Of Prussia
Mainstay King Of Prussia
Mainstay Suites King Of Prussia
King Of Prussia Mainstay
Address: 440 American Avenue, King of Prussia, PA 19403
Phone Number:
Region: United States > Pennsylvania > King of Prussia
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in King of Prussia
#2 Family Hotels in King of Prussia
Price Range: $$
Hotel Class:3 star (3*)
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Hyatt Place Philadelphia / King of Prussia
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