Came in to the hotel around midnight on a Friday and the desk receptionist was very nice. Some members of our group were frustrated over various things but he kept his calm and was very pleasurable. The lobby was nice and clean. The rooms, however, were a completely different story. There was hair in/on all layers of the sheets on...
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Thank you for taking the time to inform us of the issues you had during your stay. We do try to provide a clean, friendly property for our guests and we apologize if this wasn't your experience. If you feel that management can in anyway make this up to you, please feel free to contact us directly and we will...
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Check-in went very smoothly (so thanks Easy to Book) and staff was friendly and helpful, both at check-in and for the Continental breakfast. As for the room, it had a slight odor; the sheets were threadbare and had a cigarette hole (but clean); the shower curtain had holes in it (but the shower and complimentary shampoo was good); and the...
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Thank you for taking the time to share this review. We do use these reviews to try and make sure future guests do not experience the same problems. If you are ever in the Lancaster area again, you could feel free to contact me directly and I will ensure that your next stay with us would meet your expectations.
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Room was exceptionable, Phonthip made sure we were comfortable and had what we needed, I would definitely considering coming back.
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We are happy that you enjoyed your recent stay with us. If there is anything you feel we could do in the future to make your stay more comfortable, please let us know. If you ever return to Lancaster, we hope that you please come stay with us again.
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Nice people and great rooms. Ask for Phontip she goes out of her way to make sure your stay is wonderful.
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Thank you for your review. We are very glad that you enjoyed your stay. If there is anything that you feel we could do to make your stay better, we would appreciate your suggestions. We hope that if you are ever in the Lancaster area again, that you will come visit us.
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We stayed at the Days Inn for a volleyball tournament staged at a number of venues around Lancaster. The location was excellent. The staff was helpful and friendly. A free continental breakfast (albeit plastic everything). It's old though. Small rooms and very dark and dingy.
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My daughter had a volleyball tournament in Lancaster this weekend. We were looking for an inexpensive place to stay. My husband is not picky about where he stays but he said this place was filthy and the woman behind the night desk was extremely rude to him when he came to check in and argued with him about how he...
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Thank you for taking the time to post this review. Management takes these responses very seriously and looks into all problems our guests may encounter. Unfortunately we have no record of this incident being reported. If management is aware of any problem a guests has, we will work with the guest to assure that a remedy has been found to...
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I booked this place through priceline "name your own price" so I didn't know what I was getting until the room was booked. Then I went on trip advisor and read all of these terrible reviews so I spent the week worried about what I would find when I arrived. I'm happy to say there is nothing to be worried...
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Thank you for taking the time to write this review. We are happy that you were satisfied with your accommodations. We would hope that if you are ever in the area again, that you would look us up. If you are returning, please contact me directly and I would be more than happy to help you.
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There was a soccer team staying there who were loud and we couldn't sleep...the room was dirty and smelled bad the beds were uncomfortable horrible experience !!
Would never recommend this to anyone.
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There was a large soccer group staying with us and we apologize if the children were loud and affected your sleep. As with all comments we take yours very seriously and continue to try and ensure all our guests have a positive experience at our property. If you feel that management could do anything to make up for your bad...
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This was the worst experience I have ever had while traveling. My son was in a soccer tournament and we were required to stay in this hotel. When I drove up to the place and saw the broken out sign on the front of the building, I was skeptical.There was a lot of deferred maintenance on the outside of the...
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Thank you for making us aware of your experience while staying with us. The front desk did relay your comments to management when you departed. The room was checked and some discoloration was found on the wall from a leak but there was no signs of mold. The problem was quickly fixed thanks to you making us aware of it.
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When I arrived for check in (late afternoon), I honestly thought the place had closed and was abandoned. Not one car in the parking lot. But alas, they were open for buisiness. The lobby was surprisingly clean and bright, which helped a little. Check in person was friendly and pointed me in the direction of my room. It was a...
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