We stayed for 7 nights and love it! Upon checking the employee treated nice (explained our horrible 1 day stay over at the budget Inn) after hearing our horror story. It was her first day working. Rooms clean. Bed was comfortable. Everyday there was a variety of breakfast offered. Make your own waffles (kids loved). The kitchen staff was very... More

Staff was friendly and efficient. Rooms clean. Bed was comfortable. Breakfast offered choioces. Noise from the highway distracting. Entrance and exit to the hotel not ideal, but manageable. More

The actual facility may be very impressive, but the location is horrible. The hotel is built in a little triangle, flanked on all sides by very busy interstate roads. The noise level from the trucks, cars and motorcycles in the rooms in unbelievable. After being in the bed for 10 minutes, we called the front desk and said it was... More

We stayed at the Hawthorn for 1 night while shopping in the Lancaster area. The hotel is very clean and updated. The location is not the greatest, because it is smack dab in the middle of 2 very busy highways. The traffic noise is unbelievable all night long! We also found the walls are very thin and we could hear... More

Happened upon this jewel while looking for a break from Thanksgiving weekend traffic. Nice, couple-sized suite -- very welcoming after a long travel day (saw the room and went, "Ahhhh"). Our room was a single queen facing the tv, with a sitting area just to left. Separate kitchenette (incl. sink) was left of foot of bed, just outside bathroom. Breakfast... More

Room was beautifully appointed and extremely clean. Bed was really cozy. Best hotel in Lancaster!!! More

the rooms are updated and very clean and smell sweet. beds comfy breakfast good front desk help AMAZING... especially gretchen! they will go way above and beyond xtras while we were there: hot apple cider, cookies, always free coffee etc in lobby some nites hot snacks like chili and cornbread and baked potatoes price is VERY competitive. (underpriced for value... More

The room was a pretty good size with 2 queen beds. There was a small kitchenette, which we did not use. The room was kind of an “L” shape with the beds at one part and the desk TV on the other part. The desk was a little small, but had plenty of outlets to charge phone and laptop and... More

Great room, very nice with small kitchenette, seperate vanity and stool, only had queen beds, no kings. Overall the room was great and staff friendly. Breakfast ends at 9, we were 5 minutes late so we missed it, but the attendant allowed us to make waffles and get milk before she took it down. Nice dining area. Looked like we... More