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All 37 Lancaster hotels

Holiday Inn Express Lancaster-Rockvale Outlets

2.5 of 5
24 South Willowdale Drive, Lancaster, PA 17602
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Holiday Inn Express Lancaster-Rockvale Outlets
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Ranked #14 of 37 hotels in Lancaster
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188 reviews from our community

    Trip type
Traveller rating
    81
    57
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Date Rating
Blackwater, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 31 May 2013

We were sold a room on the basis of it being wheelchair accessible. The room was too small to drive into and turn around and there was no where for the wheelchair to park. We had to move furniture to fit it in the room. The bathroom was a disgrace. There was no roll in shower, in this situation we... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review
15 June 2013

Dear Angela4717, Thank you for taking the time to write a review about your stay with us. I am sorry you did not enjoy your overall experience with us. We’d like to obtain some additional details regarding your experience so we have sent you a private message. I look forward to hearing from you and being of further assistance. Sincerely,... More

kingston pa
1 review
5 of 5 stars Reviewed 29 May 2013

I spent Memorial Day weekend at the Rockvale Holiday Inn and would definitely recommend it. The service is great -- especially Lillie at the complimentary morning buffet. She is so pleasant and accommodating that it is a nice way to begin your day. mb

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Paisley
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 26 May 2013

A good stay for one night in May at a clean and well-appointed hotel. Good location in outlet centre with choice of restaurants nearby. Staff welcoming. Good fitness centre. The hotel is very new and follows the traditional HI model. Our room had 2 queen beds.

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NY
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 21 May 2013 via mobile

Great, clean and in the perfect location. Enjoy the conveniences of travel while enjoying the Amish culture! Great staff and shopping but skip the free breakfast, not so good. There are many other places in the area that serve much better food!

Was this review helpful? Yes 1
Richmond, Virginia
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 5 May 2013

We spent 2 nights at this hotel. The location is great, just east of Lancaster. There is easy and quick access to the Amish areas. There are lots of places to eat nearby with several within a short walk. The room was comfortable and clean. The front desk was efficient with checkin and was helpful when we asked about restaurant... More

Was this review helpful? Yes 3
Martinsburg, West Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 29 March 2013

We found the hotel clean and the rooms large and comfortable. Breakfast wasn't anything to write home about, but edible. Since it's right in the middle of the outlets you can walk easily(if you're not going to be loaded down with packages) to any of them. The American Music Theater and a variety of restaurants are also an easy walk... More

Was this review helpful? Yes 2
KierstenF, Guest Services at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review
31 March 2013

Summerluv0417 - I am glad to hear that you plan to stay with us again for your shows! I am sorry the bathroom fan was so loud. I will pass that note on to maintenance. We do pause renovations over the weekends since it is our busiest time of the week, and we try our best not to disturb our... More

Glasgow
Senior Contributor
32 reviews 32 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 23 March 2013

Great hotel located conveniently just off the motorway. Pleasant staff and good liesure facilities. Ideal for both business and personal travellers. Typical holiday inn look in the rooms so you know what you are getting. Internet access is good via the wifi.

Was this review helpful? Yes 1
KierstenF, Guest Services at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review
31 March 2013

DJA29 - I am glad that we were able to meet your expectations set by other Holiday Inn Express' you have stayed with in the past. Our team strives to make each guest happy with a clean, friendly environment. We hope to see you again on your next visit to Lancaster, PA! Thank you, Kiersten F. Guest Services More

Philadelphia Pa.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 March 2013

This hotel is in such a great location right in the mall so when my wife wanted to shop I did not have to drive her around. She grabbed her shopping cart and went off 3 times. We drove to the Sight & Sound theater to catch the play Noah (great show) which is only 2 miles up the road.... More

Was this review helpful? Yes 3
KierstenF, Guest Services at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review
31 March 2013

Alsepta33 - I am happy that you and your wife were both able to have an enjoyable stay! Our location is one of our greatest assests, as well as our wonderful staff. I am glad to hear that you had a nice visit to Lancaster, Pennsylvania, and we hope to see you again soon! Thank you, Kiersten F. Guest Services More

Michigan
Top Contributor
83 reviews 83 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 14 March 2013

I came to check out a store location in the Rockvale outlets. The hotel is on property and very convenient. Great price. Older hotel but recently renovated looks like new. Inviting cozy lobby. The key folder included free wifi instructions and a coupon for a free appetizer at Texas Roadhouse just down the road. Good business hotel.

Was this review helpful? Yes 1
KierstenF, Guest Services at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review
31 March 2013

KJDbiz1 - I am glad we were able to make your stay more comfortable while you came to visit a store at the Rockvale Outlets. We hope to have you again. Thank you, Kiersten F. Guest Services More

Lindenwold, NJ
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 11 March 2013 via mobile

Staff was very friendly, rooms were immaculate. Breakfast was good. We will definitely stay there again. And would recommend this hotel. The location is perfect for outlet shopping and plenty of great restaurants in the area.

Was this review helpful? Yes 2
KierstenF, Guest Services at Holiday Inn Express Lancaster-Rockvale Outlets, responded to this review
31 March 2013

Barbara N. I am so happy to hear you enjoyed your stay! We do hope you visit again soon! Thank you, Kiersten F. Guest Service Agent More

 
 
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Additional Information about Holiday Inn Express Lancaster-Rockvale Outlets

Also Known As:
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Express Lancaster-Rockvale Outlets Hotel
Holiday Inn Express Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Address: 24 South Willowdale Drive, Lancaster, PA 17602
Phone Number:
Region: United States > Pennsylvania > Lancaster County > Lancaster
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotels in Lancaster
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
We are the closet Holiday Inn Express to the Greenfield Corp. CenterWe are the only hotel in the county where you can score amazing bargains and treat your taste buds without ever starting the car. The hotel is situated amidst one of the largest shopping outlets in the country. Take a walk, or ride the complimentary shuttle through Rockvale Outlets 100 factory direct stores and six restaurants. Tanger Outlets is just one mile away and Kitchen Kettle s country shops, quaint antique stores and numerous farmers markets are nearby. To get a real taste of Lancaster County, save room to sample the legendary PA Dutch cuisine. Whoopee pies, chicken pot pie, chow chow and shoofly pies are only the beginning. Holiday Inn Express Lancaster is surrounded by all of the best PA Dutch restaurants including Good N Plenty, Hershey Farm, Miller s Smorgasbord, Plain & Fancy Farms and Bird In Hand Restaurant. The hotel is just minutes away from a wide array of attractions including Sight & Sound Theatres, American Music Theatre featuring top named acts, Strasburg Railroad and Dutch Wonderland Amusement Park. Hershey Park and Chocolate World, Kreider s Farm and the Pennsylvania Renaissance Faire weekends Aug. through Oct. are a 30 minute drive. We offer a convenient location, comfortable accommodations and just the right mix of services, all at very affordable rates. Welcome to Holiday Inn Express Lancaster s smartest hotel. ... more   less 
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