Recently had the pleasure of spending some time in Lancaster, PA, as part of a motor coach group. We were booked in Lancaster Host Resort for 3 nights. When we arrived, we were given our keys and shown to our rooms. The rooms apparently had been shut up for the winter months because they had a musty smell. We opened... More

Front desk staff was very helpful and accommodated all of our needs. Our reservations did have specific requests due to us being on the committee for the event. None of those needs were set in advance. Ultimately they took care of us. The Legends restaurant onsite was not legendary at all. Service staff was horrible. Slow, slow and very slow.... More

It was a nice stop. They had a dog show going on, which didn't cause any issues as far as noise, but the hallway / staircase leading to our room (but far enough away), most have had a few dogs who couldn't hold it any longer. Location to the sites we were there to see was convenient. The staff was... More

Booked hotel through Groupon. Arrived on May 13, 2013. Had called prior to arrival to arrange for fridge in room. When asked about this was told it should be in room, but call if it was not there. Arrived at room, no fridge, called front desk & told them no fridge, they said would send it immediately. Went out for... More

The staff goes out of the way to help you. The food is WONDERFUL.The place is clean. The swiming pool is wonderful, large. The help will make sure you are help and what you are requesting happens. If you are there on a weekend try the special of Prim Rib. Cost is great and the price is wonderful.

Stayed one night at this hotel in March for a dance competition. I agree that the staff is friendly and accommodating and love the fact that the lobby had snacks (hot and cold) for the kids and you could grab a glass of wine at the lobby bar during the later performances. The two bartenders were overwhelmed with parents the... More

I just stayed at this hotel April 13, 2013. Iarrived at the front desk, and discovered I was not registered for my room. Troy, at the front desk was so kind and even made all phone calls for us, upon finding out, we were booked to stay at another, Troy convinced the other hotel we wanted to stay at his,... More

I stayed here a few times for a conference each time I see more of the hotel and they should put money back in to it. Great location close to shopping and Dutch Wonderland. When I arrived it was raining cars where in line to get the small car port, UP the steeps to the desk, they were nice and... More

I have the unfortunate luck of having to return to the Lancaster Host every year for a conference. I have been coming here since 2005. I travel yearly, and this is hands down one of the worst hotels I am forced to stay in. Let's begin by entering the hotel. There are steps everywhere so you need to drag your... More