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All 5 Mars hotels

Four Points by Sheraton Pittsburgh North

3.5 of 5
910 Sheraton Drive, Mars, PA 16046
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Four Points by Sheraton Pittsburgh North
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Ranked #3 of 5 hotels in Mars
Most recent review
5 of 5 stars Reviewed 10 June 2013
Michael M Pittsburgh
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101 reviews from our community

    Trip type
Traveller rating
    19
    21
    31
    19
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Date Rating
Pittsburgh
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 June 2013

We had our wedding reception at the hotel and were very impressed with the overall experience. As other reviews say parts of the hotel are a bit dated but that did not take away from the overall stay. Everyone in our wedding room block enjoyed the rooms and we did not hear one complaint. The rooms I spent time in... More

Was this review helpful? Yes 1
Karen M, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review
14 June 2013

Dear Michael M, First of all, congratulations, again, and thank you for the wonderful review! We're so thrilled that you, your wife, and your guests all enjoyed the wedding and your stay over the wedding weekend. We're also glad to hear that Tammy took great care of you. We will definitely be passing on your praise to her. Thanks again... More

Harrisburg, Pennsylvania
2 of 5 stars Reviewed 9 June 2013

Just finished a conference. Banquets staff did an incredible job. The facility itself needs some investment. Electrical outlets in sleeping room were so tight we could hardly plug anything in. Electrical outlets in public space were so loose, plugs literally fell out when we let go of the plug. Internet connection is hit or miss - changes by the minute.... More

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Karen M, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review
13 June 2013

Dear Planner52787, Thank you for your feedback regarding your most recent stay. We hope you enjoyed the conference and have made note of the challenges you faced while your conference was in session. We are aware that our property is in need of a renovation and we are currently in the planning stages. We will definitely incorporate your valuable feedback... More

Orange, CT
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 May 2013

This Sheraton is a nice looking property but has some issues. Upon our arrival, I had to drive all over the spacious lot looking for a place to park!! Unbelieveably customers were double parked along the access road. Checked behind the hotel and many of the spaces were dedicated to businesses inside the Sheraton. I couldn't help wondering if they... More

Was this review helpful? Yes 1
Karen M, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review
6 May 2013

Dear DB-Orange, Thank you for sharing your thoughts about your recent stay at Four Points. We're sorry that you had a hard time finding a parking spot. Our hotel hosts the 2nd largest meeting space in the Pittsburgh area and during large conferences, sometimes, parking spaces can be a bit tight. In the future, just let us know and we... More

Little Rock, AR
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 April 2013

Held a professional conference in October 2012. Facility staff is helpful, but you get the impression that their hands are tied when it comes to certain requests. The rooms were so old, the facility was dated and the decor was just something from a few decades ago. No one to help with bags upon check-in and checkout. Front desk staff... More

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Karen M, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review
25 April 2013

Dear littlecrock, Thank you for your feedback. We're happy to hear that for the most part, our staff was helpful to you and your group when you were on-site back in October. Our property is currently undergoing guest room renovations and we hope to have them completed by mid-May. Later this year, we will look to update our public space... More

East Greenwich, Rhode Island, United States
1 review
1 of 5 stars Reviewed 13 April 2013

It was 1145pm when my family and I arrived at the Sheraton, looking forward to a nice night's sleep at what we thought was a nice hotel. Upon arrival, we noticed the renovations being done to the lobby and halls and all the dust that had accumulated on the coffee table. We waited until we could check in, and who... More

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Karen M, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review
24 April 2013

Dear Izzie D, Thank you for taking the time to write a review. However, I do not believe you stayed at The Four Points by Sheraton Pittsburgh North as we are not currently undergoing renovations in our lobby or our dining room. More

Churubusco, Indiana
Senior Contributor
39 reviews 39 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 April 2013

They are currently remodeling some of the rooms to my knowledge. We actually had 2 rooms for our visit. Our rooms had the dated carpet, but it was clean and didn't pose a problem for me. Our rooms overlooked the pool area. Rooms 218 & 220 were what we stayed in. The staff were helpful and kind. The only real... More

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Karen M, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review
15 April 2013

Dear Steelcurtin, Thank you for your review! We're delighted to hear that you had a wonderful stay during your time with us as we strive to deliver great customer service to each of our guests. Safety and security is our number one concern at the hotel. However, your comments have been shared with the hotel team. We hope to see... More

Marshall, Michigan
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 6 April 2013

On our way back to Michigan from Williamsburg Va, we decided to stop at Pittsburgh as we did on the trip down. We chose the Four Points Sheraton in North Pittsburgh because the Embassy Suites we stayed at on the trip down was sold out. Let's just say the Four Points was a disappointment. I can deal with the fact... More

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Karen M, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review
8 April 2013

Dear biggfoot18, Thank you for taking the time to let us know about your experience during your recent stay. We regret to hear that we failed to meet your expectations during your stay with us and encountered challenges finding a place to have a family meal. We’re happy to hear that our pool staff was accommodating and will be sharing... More

Toledo, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 2 April 2013

The good... Spacious lobby, spacious rooms, free bottled water. Pool was fun for kids. The bad... Very outdated decor in the room, construction going on, but not affecting the stay that bad. We are gold SPG members but the front desk was not able to put us in a SPG room over the Easter weekend. There were 20 cars in... More

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Karen M, Starwood Hotels at Four Points by Sheraton Pittsburgh North, responded to this review
8 April 2013

Dear atapul, Thank you for taking the time to write a review. We’re sorry we weren’t able to meet your expectations. We’re glad that you and your family enjoyed some of our complimentary amenities such as our free bottled water and indoor pool. We have forwarded your notes and comments to our housekeeping and engineering team leaders so they can... More

Syracuse, New York
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 April 2013

I was at this hotel a few weeks ago for a convention and was surprised by how outdated the rooms were at this hotel! 4 Points is supposed to be a great brand in the Sheraton family but this was below my expectations. To be fair, they are in the process of renovation, but it seems to be going extremely... More

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Karen M, Manager at Four Points by Sheraton Pittsburgh North, responded to this review
3 April 2013

Dear Kristen S, Thank you for choosing our hotel during your recent stay in the area. I’m sorry we didn’t meet your expectations. As you observed, we are currently undergoing a full renovation to our public space, meeting rooms and guest rooms that is estimated to be completed by mid-May. If you would be willing to give us another chance... More

Pittsburgh
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 22 March 2013

Nice hotel, paid $165 for a nice balcont room. Didn't get there til almost midnight. Was rudely awoken at 9am by someone hammering on the next room. Brought my complaint to the front desk. They asked "So ho was your stay" I said "awful, someone was hammering on the walls at 9am and woke us up" They said "aww were... More

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Additional Information about Four Points by Sheraton Pittsburgh North

Also Known As:
Four Points By Sheraton Pittsburgh North Hotel Mars
Four Points By Sheraton Pittsburgh North Hotel
4 Points By Sheraton Pittsburgh North
Four Points Pittsburgh North
Sheraton Mars
Four Points Mars
Mars Sheraton
Mars Four Points
Address: 910 Sheraton Drive, Mars, PA 16046
Phone Number:
Region: United States > Pennsylvania > Mars
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 hotels in Mars
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Conveniently located at the intersection of Interstate 79 & the Pennsylvania Turnpike, at the Four Points Pittsburgh North hotel we provide easy access to all attractions in the Pittsburgh area. ... more   less 
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