Just finished a conference. Banquets staff did an incredible job. The facility itself needs some investment. Electrical outlets in sleeping room were so tight we could hardly plug anything in. Electrical outlets in public space were so loose, plugs literally fell out when we let go of the plug. Internet connection is hit or miss - changes by the minute.... More

This Sheraton is a nice looking property but has some issues. Upon our arrival, I had to drive all over the spacious lot looking for a place to park!! Unbelieveably customers were double parked along the access road. Checked behind the hotel and many of the spaces were dedicated to businesses inside the Sheraton. I couldn't help wondering if they... More

Held a professional conference in October 2012. Facility staff is helpful, but you get the impression that their hands are tied when it comes to certain requests. The rooms were so old, the facility was dated and the decor was just something from a few decades ago. No one to help with bags upon check-in and checkout. Front desk staff... More

It was 1145pm when my family and I arrived at the Sheraton, looking forward to a nice night's sleep at what we thought was a nice hotel. Upon arrival, we noticed the renovations being done to the lobby and halls and all the dust that had accumulated on the coffee table. We waited until we could check in, and who... More

They are currently remodeling some of the rooms to my knowledge. We actually had 2 rooms for our visit. Our rooms had the dated carpet, but it was clean and didn't pose a problem for me. Our rooms overlooked the pool area. Rooms 218 & 220 were what we stayed in. The staff were helpful and kind. The only real... More

On our way back to Michigan from Williamsburg Va, we decided to stop at Pittsburgh as we did on the trip down. We chose the Four Points Sheraton in North Pittsburgh because the Embassy Suites we stayed at on the trip down was sold out. Let's just say the Four Points was a disappointment. I can deal with the fact... More

The good... Spacious lobby, spacious rooms, free bottled water. Pool was fun for kids. The bad... Very outdated decor in the room, construction going on, but not affecting the stay that bad. We are gold SPG members but the front desk was not able to put us in a SPG room over the Easter weekend. There were 20 cars in... More

I was at this hotel a few weeks ago for a convention and was surprised by how outdated the rooms were at this hotel! 4 Points is supposed to be a great brand in the Sheraton family but this was below my expectations. To be fair, they are in the process of renovation, but it seems to be going extremely... More

Nice hotel, paid $165 for a nice balcont room. Didn't get there til almost midnight. Was rudely awoken at 9am by someone hammering on the next room. Brought my complaint to the front desk. They asked "So ho was your stay" I said "awful, someone was hammering on the walls at 9am and woke us up" They said "aww were... More