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Fairfield Inn & Suites Wilkes-Barre/Scranton

2.5 of 5
884 Kidder Street, Wilkes-Barre, PA 18702
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Fairfield Inn & Suites Wilkes-Barre/Scranton
Ranked #5 of 17 hotels in Wilkes-Barre
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86 reviews from our community

    Trip type
Traveller rating
    48
    25
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    2
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Date Rating
Woodbridge, Virginia, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Great, but hidden, location off of PA 309 and I-81 in Wilkes-Barre. There are signs directing you to turn into a driveway, but in front are a TGI Friday's and Quality Inn. You have to turn into the lot and then, way in the back of the lot, is a sign that points you to the the Fairfield Inn. The... More

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Delray beach, fl
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 7 May 2013

Spent the night at the Fairfield Inn, the gym was nice with televisions on the equipment, very clean. Modern design and clean rooms. They have free internet in the front lobby computers. A wonderful restaurant to try is Cork which is a couple of miles away.

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Lincoln, Illinois
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 May 2013

This hotel was very clean, the staff were very friendly. The breakfast could have had a better variety. For my husband and I it wasn't anything to write home about but it was being used by a lot of guests. Very close to Mohegan Sun Casino. Would definitely stay here again.

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Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 May 2013

Our family has stayed at the Fairfield Inn several times when we visit family in Wilkes-Barre. The rooms are modern, the location is great, and the beds are very comfortable. However, we will not be returning after our last visit. My husband and I were traveling with two small children, and after being out of our room all day -... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
3 May 2013

Thank you for choosing us during your visit to Wilkes-Barre. I personally apologize for the issues you experienced. We always strive for excellence & we are disappointed we fell short of the positive experience you deserve every time. We appreciate your business & can only hope you will give us the opportunity to serve you again. I appreciate the honest... More

canada
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 23 April 2013

little details that make the difference. no cookies, hot water at the coffee station after supper no Kleenex in the room, and the pool is not warm enough. The room still very nice and very quiet but you have to take a suite to have a fridge . I prefer the couettes at the Hampton inn and Fairfield should invest... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
3 May 2013

Thank you for staying with us during your visit to Wilkes-Barre. We certainly want to satisfy all guests. I personally apologize if we fell short of any of your expectations, please call me personally to discuss these concerns (570-208-4455, Mike Nafus, GM). I have followed up with the departments you mentioned & have taken the opportunity to find better ways... More

Rochester, New York
2 reviews
5 of 5 stars Reviewed 22 April 2013

Great hotel! Clean, Friendly personnel, and complete breakfast! It has a good section for doing business with computers and printers. The pool is of a good size to swim. It has a good gym to train. It has a big area to spent your time at the lobby.

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
3 May 2013

Thank you for the great review! It is our goal to provide you with great service & comfortable facilities. We are pleased that you were completely satisfied with your stay. We look forward to providing the same experience if not better whenever you visit us in Wilkes-Barre! Thank you for staying with us. More

Rio de Janeiro, RJ
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 10 April 2013

I have stayed last month on a business trip at this hotel. The rooms are big and confortable. The staff was nice and friendly (mostly the senior lady at the breakfast, was receiving me with a big smile and nice words to start the day). No problem during checkin or checkout. Good restaurants close to the hotel (Fridays is in... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
3 May 2013

Thank you for the motivating comments. We were very happy to read your review. It is always great to know that our guests are satisfied & that we are providing excellent service! Hope to see you in the future! Thank you for choosing us. More

Ontario,Canada
Senior Contributor
34 reviews 34 reviews
26 hotel reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 April 2013

After a long drive from the Ottawa Valley, we choose this hotel and what a clean, convenient stop it was. It had all the necessary amenities required, it was quiet and offered a good breakfast. It was next door to a TGIF's and that proved handy also.

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
3 May 2013

Thank you for the positive feedback. We appreciate serving you & please look to us for any of you lodging needs! Take care & hope to see you again! More

Hartford CT
Contributor
16 reviews 16 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 31 March 2013

Great location, just off the highway. Clean, quiet and comfortable. Many places to eat nearby. We had no issues during our stay, staff was friendly. Morning breakfast was very well restocked and many different offerings. Highly recommend staying here.

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
3 April 2013

Thank you for the wonderful feedback! Your experience is what our staff works towards everyday! We are glad you have noticed our efforts! Thank you very much & hope you stay with us again! More

Carleton Place, Canada
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 19 March 2013

This was a last minute stay, booked with Marriott 'on the road' using points. Had absolutely no problem at all. The hallways were well lit and the room decor was quite nice (black, lime green, purples) and the bathroom was large. Very very clean. Unfortunately we checked in so late the pool was closed. Breakfast was your standard continental 'free'... More

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mnafus, General Manager at Fairfield Inn & Suites Wilkes-Barre/Scranton, responded to this review
3 April 2013

Thank you for staying with us! We appreciate your comments. We are pleased to announce that we are now providing a HOT breakfast featuring sausage & scrambled eggs! We hope to have an opportunity serve you again. More

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Additional Information about Fairfield Inn & Suites Wilkes-Barre/Scranton

Also Known As:
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel Wilkes-Barre
Fairfield Inn & Suites Wilkes-Barre/Scranton Hotel
Fairfield Inn And Suites Wilkes-Barre/Scranton
Address: 884 Kidder Street, Wilkes-Barre, PA 18702
Phone Number:
Region: United States > Pennsylvania > Luzerne County > Wilkes-Barre
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Wilkes-Barre
#9 Family Hotels in Wilkes-Barre
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Welcome to the Fairfield Inn & Suites Wilkes Barre Scranton. Located in the heart of the Wyoming Valley, convenient to the Pocono Mountains, it's the perfect hotel for business and leisure travelers alike. Nearby you will find countless eateries and shopping centers including the Wyoming Valley Mall, Arena Hub Plaza, Wilkes-Barre Township Marketplace, Mohegan Sun at Pocono Downs, TGI Friday's and many more. And there's always something to do with the Mohegan Sun Arena and Pocono Raceway closeby. All of guestrooms feature complimentary Wired and Wireless High-Speed Internet access, a luxurious bedding package, 32" flat screen television, and a comfortable well-lit work space. We are conveniently located near King's College, Misericordia University, and Wilkes University, as well as the VA Hospital, Geisinger, Wyoming Valley Healthcare Systems, Pride Mobility and Keystone Automotive. Stay with us and see why the Fairfield Inn & Suites WB/Scranton is the perfect choice when traveling in Northeastern Pennsylvania ... more   less 
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Fairfield Inn & Suites Wilkes-Barre/Scranton
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