We were traveling with two children, an 18 and a 3 month old. My mother and I went into the lobby to check us in while the mother and children waited outside in the rain. When we walked in, we were greeted by a really careless host who really didn't help up much at all. He said he couldn't find... More

As usual the front desk personnel were helpful and delightful. The lobby is clean and inviting. Parking is inadequate near the front entrance and one is forced to trek around the building to get in. my room was clean and in good order. Now to the items that keep it from being a 4 or 5 rating. 1 Queen Bed,... More

The front desk manager (I think her name is Vera), had a [--] attitude. My bed was hard as a rock, so I got maybe 3 hours sleep. I asked her if they had a cushioned mattress pad, but she said they didn't. When I returned from touring the sites, I asked a different manager and she gave me a... More

I called this hotel after a horrible situation somewhere else. This hotel was like a palace compared to the "other place" I would recommend this hotel to anyone that needs a place to stay for a visit to the army base for graduation. The staff was friendly & professional - the rooms were clean - the sheets were changed everyday... More

My husband was scheduled to graduate from basic in December. Due to a scheduling conflict, they sent him to AIT (Advanced Training) a week before graduation. Myself, my parents, sister-in-law and 2 kids had all bought tickets to see the graduation. We made reservations at the Comfort Inn Ft. Jackson Maingate. Even with the change of orders form, they would... More

Our soldier was due to graduate from basic school in December 2012 but the Army pushed up his graduation a week. We had paid for 2 rooms in advance. We were notified about 2 weeks before the trip (6 of us including 2 babies) and we notified these anti military people and asked for a refund due to his order... More

Amy (daytime Front Desk Auditor) made the stay all the rage. I did not want to stay at first because I was put in a smoking room although my Priceline profile is nonsmoking. She showed me that Priceline DID NOT send over request. She gladly found me a room in their sold out hotel. Amy comes across a little aggressive... More

If we were living in a bygone world where the internet weren't so important, this would have been the perfect place to stay -- good rooms, nice beds, agreeable staff . . . . but (and this is a disturbing trend I've run into lately), when I went to the front desk to report that I couldn't access the internet... More

The Hotel is nice / average! The beds / pillows were very comfortable. The rooms were clean. No complains! Bathroom needs little cosmetic work with tiles ! We had a problem the first night with the toilet, but it was fixed ASAP, after reporting it! Staff is very friendly and were nice at all times, especially the Breakfast Hostess deserves... More