My wife and I stayed recently at this Hilton property. I had stayed there many times in the past. However, this time the staff from custodian to hotel manager truly exceeded our expectations. The staff went all out to make sure the guests were served and their needs met. The extra touches made by the staff and the common courtesies...
More
I've always known that this was a great hotel, but my last visit far exceeded the rest. The staff went above and beyond to make sure we were comfortable and happy while in town for a couple of days of business meetings. Especially love the little touches, like the manager's reception Mon-Wed nights (free beer & wine in limited amounts)....
More
We have stayed at this hotel many times over the last couple of years for pleasure as well as for business meetings with our Partners.
Sean ( GM ) and his team do an incredible job consistently with taking care of their customers and making them feel at home from the time you walk in and throughout your entire time...
More
Dear Paul Z:
Thank you for sharing your comments about our staff service you have experienced at our hotel. It truly has been a pleasure serving you and your team. Providing our guests with the highest level of customer service is the foundation of our core values. I am very pleased to know that you consistently experience this level of...
More
Over Christmas my husband, daughter, son in law, grandson and I were on our way to gatlinburg and stopped off here for the night. While we did not try the restaurant in the hotel there is a roadhouse grill literally across the parking lot. Great for after being in the car all day. Hotel was very clean and furnishings well...
More
Dear pgoliver:
Thank you for trying our hotel when you and your family passed through Columbia over the holidays. I trust that your stay went well and hope that our staff exceeded your expectations. When passing through again, please return so that you may try our on-site restaurant, the Great American Grill. We offer a delicious cooked-to-order breakfast daily along...
More
Hotel and personnel were great. I needed something besides pork for breakfast and Chef Elliott was delighted to help me. He personally brought my food to the table and it was cooked perfectly. I will stay there again. Terrific stay!
More
Dear Devon B:
Glad to see that we rocked for you! Elliott is one of the new member's of our team who is a rising star in the restaurant. His cooking and customer service do not go unnoticed by any of our guests. I am glad to see he was able to take care of your requests with table delivery...
More
Superb customer service, lovely room with a very comfortable bed, great food and service at breakfast, down to the smallest detail. The check-in process took less than a minute, and I'm not exaggerating. There's even a bar in the lobby.
More
Dear Devon B:
What a great intro blurb about our property that says it all! Details in every area are very important to us down to the smallest item. I am pleased to see that our Front Desk delivered a friendly and speedy check-in upon your arrival. We hope you enjoyed your time at the bar as well. A cozy...
More
Enjoyed our overnight stay at this establishment in Columbia SC - enroute to Charleston. Rooms were nice. Breakfast not bad for about $10. The wait staff were great.
More
Dear petereturra:
I am pleased to see that you enjoyed your stay with us so much when passing through Columbia. Your comments will be passed along to our restaurant team about your experience at breakfast. We want to ensure our team gets your day started off on the right foot. Hopefully on your next stay you will have more time...
More
For many years we have stayed at the Embassy Suites Greystone. Unfortunately the hotel has gone way down hill. This was our 1st stay at the Garden Inn. We spent 6-nights (12/22 - 12/27/11) and 1 of those nights had 2 connecting rooms. Very clean - entire staff bent over backwards to make our stay the best. We have already...
More
Dear Keith P:
I am sorry to hear about your experiences at the other hotel you mentioned, but you have now found a new home with us when in Columbia. I specifically remember you and your wife who were a pleasure to serve. Our staff is willing and happy to assist you in any way needed no matter how big...
More
I highly recommend this hotel for anyone traveling for business or personal reasons. I have stayed here several times and can always feel confident I will have a pleasant stay. Rooms always clean and of good quality. The best reason to stay here is the great staff. They always welcome me back, recognize me from prior visits and are genuinely...
More
I decided to take my wife and daughter on a surprise overnight excursion locally since our first destination in Charlotte was booked up. What a great decision that turned out to be. I've stayed at lots of "classy" resort type hotels, and I can honestly say that even though this may not be classified as a 4 or 5 star...
More
57 Reviews
214 Reviews
