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Inn at Harbour Town - Sea Pines Resort

5.0 of 5
7 Lighthouse Lane, Hilton Head, SC 29928
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Inn at Harbour Town - Sea Pines Resort
Ranked #1 of 29 hotels in Hilton Head
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205 reviews from our community

Traveller rating
    150
    42
    5
    5
    3
See reviews for
Families
36
 
Couples
103
 
Solo
2
 
Business
17
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Seattle, WA
Top Contributor
59 reviews 59 reviews
11 hotel reviews
Reviews in 34 cities Reviews in 34 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Do not put the Inn's address in your GPS, you cannot get in until you check in at the "Welcome Center". Very frustrating. The Welcome Center is on Greenwood Drive on the right as you approach the Sea Pine gate. Also they give you a "guest amenity card" at check in which they tell you is good for 10% off,... More

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SPRMarketing, Marketing Manager at Inn at Harbour Town - Sea Pines Resort, responded to this review
21 May 2013

Thank you for sharing your feedback regarding your recent visit to The Inn at Harbour Town. We are happy to hear that you enjoyed our evening turndown service, as well as the breakfast. We apologize your arrival at The Sea Pines Resort what not what you had anticipated. We do our very best to inform guests of our check-in process... More

Cary, NC
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

I had to cancel a reservation I had made at the Inn. Upon checking the confirmation sent by the hotel, I noticed there was no place to cancel on the e-mail. I called the hotel to cancel and was told by them that I would have to go to the main Internet site to cancel to avoid paying a fee.... More

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See 2 more reviews by Jerseysandy for Hilton Head
SPRMarketing, Marketing Manager at Inn at Harbour Town - Sea Pines Resort, responded to this review
21 May 2013

We deeply regret that you did not enjoy the high level of customer service typically experienced by our guests and appreciate your feedback. The Sea Pines Resort continually strives to provide the highest level of customer service possible, to ensure that our discerning guests enjoy an experience they expect and deserve; we apologize that you were provided with incorrect information... More

Atlanta, Georgia
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 11 May 2013

We just returned from THe Inn at Harbour Town.....everything is 5 star....the rooms are beautiful, gracious, and perfectly decorated. And the bed..... perfect.....great sheets, duvet.....maybe the best we've ever slept in! And, now that thy have added a pool...it is perfect for any get-away.

Was this review helpful? Yes 1
Atlanta, GA
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 April 2013

Don't get me wrong the rooms were really nice and the service at the Inn was great but the architectural style of the overall property is outdated. Very 80's. Just not what i was expecting for the price...Plus, the breakfast menu was very limited:(

Was this review helpful? Yes 3
See 3 more reviews by Toyweb for Hilton Head
SPRMarketing, Marketing Manager at Inn at Harbour Town - Sea Pines Resort, responded to this review
22 April 2013

Thank you for choosing to stay at The Inn at Harbour Town and for sharing your comments. We are continually striving to offer premier amenities that our valued guests deserve and expect, which is why we completely revitalized and refreshed The Inn at Harbour Town in September 2011, even though it was only slightly more than a decade old at... More

Lisbon, Portugal
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stayed 4 nights at the hotel and slept well every night. The room was beautiful, down to the art on the walls - no floral posters framed in plastic here! However, the pool was closed and the pool that was made available wasn't heated. Additionally, our 8 year old daughters were walking around the back patio/grassy area when a... More

Was this review helpful? Yes 4
Scotland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 8 April 2013

We stayed at the Inn for 3 nights in March 2013 and had a really excellent time. We had originally wanted to stay at the Inn for 4 nights but it wasn't available on our first night. We took the first night at the Omni resort instead so were able to compare the difference between the two hotels. While the... More

Was this review helpful? Yes 2
davenport, Iowa
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 April 2013

Read other reviews so knew to ask for a room, with deck overlooking the golf course. Got a great room. Very comfortable bed so we slept well. Crummy weather so didn't do much but eat and ride bikes. Loved the beach. We rode bikes there each day-sometimes twice a day! Checked out the umbrellas conveniently placed by the door. Used... More

Was this review helpful? Yes 1
Potomac, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 25 March 2013

Oh My! This Inn at Harbour Town is truly deluxe! Whether its Louise, Hope, Evelyn or Hannah the service here is 5 star. From the moment you arrive they greet you by name and welcome you personally. I have needed a pharmacy, a laundry mat, and restaurant reservations and it's been handled perfectly. There is a lovely Tea station on... More

Was this review helpful? Yes 7
Manchester, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 March 2013

From not only at the Inn but the stop off at Welcome Centre, everything was great. The staff were so attentive and efficient. The butler services staff are always on point. I was aware of the pool construction but when you physically see it coming together, it's worth the wait. No construction before 9am and stops after 6pm. Therefore your... More

Was this review helpful? Yes 3
SPRMarketing, Marketing Manager at Inn at Harbour Town - Sea Pines Resort, responded to this review
14 March 2013

Thank you for sharing your feedback regarding your recent visit to The Inn at Harbour Town at The Sea Pines Resort. We are thrilled to hear that you experienced such an enjoyable stay and received first-class service from our staff. As you mentioned, we are installing a brand new luxurious boutique pool & spa exclusively designed for guests of the... More

Mason City, Iowa, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 March 2013

Staying in this beautiful hotel was one of the highlights of our trip to SC and Georgia. From the moment you check in, the staff is there to attend to your every need. The public areas are very nice and great place to talk and have a drink. A bartender staffs the area in the evenings. The guestroom is amazing;... More

Was this review helpful? Yes 4
 
 
 
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Hotel Summarization (Beta)

What travellers say

  • Golf course(24)
  • Bike ride(5)
  • Very comfortable(3)
  • Short walk(3)

Additional Information about Inn at Harbour Town - Sea Pines Resort

Address: 7 Lighthouse Lane, Hilton Head, SC 29928
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Hilton Head
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotels in Hilton Head
#1 Romantic Hotels in Hilton Head
#1 Luxury Hotels in Hilton Head
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Experience the intimate atmosphere of The Inn at Harbour Town, located within The Sea Pines Resort’s 5,000-acre estate. This award-winning, AAA Four Diamond, Forbes Four Star property and Preferred Hotels & Resorts member features 60 deluxe guest rooms complete with all the finest amenities, such as personal butler service, turn-down service, valet parking and 24-hour room service. ... more   less 
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Also Known As:
Inn At Harbour Town - Sea Pines Hotel
Inn At Harbour Town - Sea Pines Hotel Hilton Head
Hotel At Harbour Town

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Inn at Harbour Town - Sea Pines Resort
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