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Holiday Inn Oceanfront at Surfside Beach

3.0 of 5
1601 N Ocean Blvd, Surfside Beach, SC 29575
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110 reviews from our community

    Trip type
Traveller rating
    30
    34
    25
    10
    11
Date Rating
Bel Air, Maryland
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 18 May 2013 NEW

Well the hotel was very clean and had a beautiful ocean front location; however, when we first got there we went to check in to our room and it was not ocean front, our view was of their chimneys and roof stacks which I my head almost exploded!!! I went downstairs immediately and asked what the hell was that out... More

Was this review helpful? Yes
GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review
20 May 2013

Dear abm81491, Although I am disappointed by your comments, I thank you for your feedback. We do have Oceanfront rooms and also Cityview rooms, when making your reservation please specify which room type you would like to reserve. Since your stay 9 months ago, we have made quite a few changes, including making all of our guest rooms non smoking.... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013 via mobile

Hotel is very clean and the staff is nice. They do have more staff now that is it closer to Memorial Day to justify the resort fees such as wait staff by the pool. Small dogs are welcome which is awesome to find in a beachfront hotel. Rooms are on the smaller side but when you are at the beach... More

Was this review helpful? Yes
GMHIOceanfront, Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review
15 May 2013

Dear NinjaCass 12345, Thanks so much for posting a review about our facility! I will pass along your comments to the Staff. Our Housekeeping Department works really hard every day to keep our property spotless & they all have so much pride in what they do. We hope to see you again soon! More

St Louis, MO
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 May 2013

This property is tired looking and drab. It is clean as the housekeeping staff is hard working, friendly and helpful. The rooms are small. We reserved a king bed and got two doubles...the response from the desk clerk was that's what you were booked for... We were to stay for 6 nights and get upgraded when a room was available...despite... More

Was this review helpful? Yes
GMHIOceanfront, Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review
15 May 2013

Dear sailgal53, Thank you for your recent review. Cleanliness is our number one goal. We strive for perfection, but realize we are not. Holiday Inn as a brand has been recognized for excellence in service by JD Power and Associates and our hotel has been awarded for exceeding cleanliness standards by our local community. I look forward to sharing your... More

Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 29 April 2013

I have to rate it sub-average because they charged us a 6$/night resort fee. This is not a resort, it's a hotel. Sure, it sits on the beach, but the pool and beach access were closed during our stay. Sure, our room had a balcony, which gave us the nicest view (and hearing) of the hotel's rooftop and HVAC compressors.... More

Was this review helpful? Yes
GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review
15 May 2013

Dear Sam B Thank you for providing feedback regarding your recent experience. I want to express my apologies for any inconvenience you may have had. The $6 Resort Fee we have is used to help cover amenities such as internet access, fitness center usage, parking, and a daily newspaper. More

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5 of 5 stars Reviewed 27 April 2013

We had our church retreat at Holiday Inn Surfside and it was great, The staff were great and very helpful, all of church members and friends are ready to return again. Our rooms were clean and very spacious, the food was excellent and on time. As we were booking our retreat all of the staff in the sales dept. was... More

Was this review helpful? Yes
GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review
1 May 2013

Dear Tonya B. Thank you so much for taking the time to post your comments on our Trip Advisor page. Travelers these days really utilize reviews in helping them choose where to stay. We are so happy to hear your group had a great stay with us! Our mission is to provide you with excellent and comfortable accommodations at a... More

Bethesda, Maryland
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 26 April 2013

This is a wonderful hotel right on the ocean with a good restaurant. The view is fantastic and we had an upgrade so we had an oceanfront view. The restaurant had great vegetarian fare. Our favorite thing was the ocean view. Plus there is a place called Murrells Inlet with the best seafood my husband has ever had. Great visit.

Was this review helpful? Yes
GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review
1 May 2013

Dear JoanHurley Thank you so much for taking the time to post a review of our property. We are so happy you enjoyed your stay with us and enjoyed our Shoreline Restaurant. The Oceanview is definitely one of the highlights of our property. We hope to see you again very soon! More

Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 21 April 2013

It was a wonderful place to get away for the week. It was very relaxing and the staff was great. I was in a nice and quite place but still in reach of everything. I am looking forward to coming back soon.

Was this review helpful? Yes
GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review
1 May 2013

Dear FDL41, Thank you for your review. We are so happy to hear you enjoyed your stay with us at the Holiday Inn Oceanfront! We look forward to having you stay with us on your next trip! More

Morganton, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 11 April 2013

We checked in March23-25th. My mother reserved the room with her travel points she receives from staying at these hotels so frequently with her job. She was told by the staff the week before our arrival that this room would be oceanfront, it was not. I could understand if the hotel was full & there were a lot of paying... More

Was this review helpful? Yes 1
GMHIOceanfront, Director of Sales at Holiday Inn Oceanfront at Surfside Beach, responded to this review
19 April 2013

Dear Cheryl S... We are sorry to hear you were unhappy with your recent stay at the Holiday Inn Oceanfront @ Surfside Beach. It is our mission to upgrade our Priority Club Members whenever possible, unfortunately we were unable to upgrade you to an oceanfront room due to lack of availability during your dates of stay. Your stay was during... More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 April 2013

Had several problems first at check in and when my wife and I looked for the guest menu in the guest directory in the room there wasn't any. We requested one from the front desk it took an hour before we got one. We ate several meals in there restaurant all which were very good. I think management needs to... More

Was this review helpful? Yes 4
IHGCare, Guest Relations Manager at Holiday Inn Oceanfront at Surfside Beach, responded to this review
15 April 2013

Dear kevwalsh, Thank you for your feedback. I'm glad you liked our convenient location. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in... More

Redding, Connecticut
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 March 2013

My wife, myself and our Border Collie,Polo, just returned from a terrific 4 day stay at the hotel. We had a beach side room, 2nd floor, next to the ice machine and you could not have had a quieter room - the only noise was from the waves breaking upon the beach when we opened the sliding door to our... More

Was this review helpful? Yes 1
GMHIOceanfront, Group Sales Administrator at Holiday Inn Oceanfront at Surfside Beach, responded to this review
2 April 2013

Dear rob and karin m, We really appreciate you taking the time to post a review on our property! I am very glad our hotel, staff and location fit the needs of your family. We are so proud of the outstanding staff we have that truly understand what delivering superior customer service means. I look forward to passing your feedback... More

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Additional Information about Holiday Inn Oceanfront at Surfside Beach

Also Known As:
Holiday Inn Oceanfront At Surfside Beach Hotel
Holiday Inn Oceanfront At Surfside Beach Hotel Surfside Beach
Holiday Inn Surfside Beach
Surfside Beach Holiday Inn
Address: 1601 N Ocean Blvd, Surfside Beach, SC 29575
Phone Number:
Region: United States > South Carolina > Coastal South Carolina > Surfside Beach
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Surfside Beach
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Holiday Inn Oceanfront at Surfside Beach is located just minutes south of Myrtle Beach, SC and minutes from the many Myrtle Beach attractions, including Myrtle Beach Boardwalk, Broadway at the Beach, Family Kingdom Amusement Park, and much more. Situated on Surfside Beach, walk out the door of our hotel to the beautiful beaches of the Atlantic Ocean. Our Surfside Beach hotel offers the comforts of home including spacious guestrooms, complimentary wireless internet access, on-site fitness center, business center, and outdoor pool and whirlpool overlooking the ocean. For your dining pleasure, our Shoreline Restaurant, Tiki Bar, Tiki Hut (seasonal) and Scoops Ice Cream Parlor (seasonal) offer a variety of food and beverage. ... more   less 
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Holiday Inn Oceanfront at Surfside Beach
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