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MainStay Suites Brentwood

2.5 of 5
107 Brentwood Blvd, Brentwood, TN 37027
Hotel amenities
MainStay Suites Brentwood
Ranked #14 of 19 hotels in Brentwood
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61 reviews from our community

    Trip type
Traveller rating
    17
    16
    13
    9
    6
Date Rating
Hadley, New York
Contributor
18 reviews 18 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 June 2013 NEW

The staff are very courteous and check-in was a snap. My initial room was a queen bed handicapped access room on the third floor. It had a faint smell to it- almost like a convalescent facility. I bought an air freshener and that worked. On my second night I returned to find the AC unit had died and the room... More

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Peoria, Illinois
1 review
3 of 5 stars Reviewed 16 June 2013 NEW

I have stayed in over 70 Choice Privileges Hotels in the Midwest and in the South as I travel for business. I brought my family to the Main Stay Suites on route to Gulf Shores, Alabama. First, I want to mention that the check-in process was efficient and the personnel were courteous and professional. Second, the room we were initially... More

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Hampton, New Jersey, United States
1 review
5 of 5 stars Reviewed 13 June 2013 NEW

Regina Sills, Thank you for your hospitality. Mainstay made us feel comfortable with our decision to allow our son to study and pursue his music career in the Nashville area. Regina, your reassurance that he was safe and doing ok was a constant comfort. I'm sure that isnt a part of your job description which makes all your help that... More

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ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review
17 June 2013

Vici R, Thank you for writing a review. We’re delighted to hear of your pleasant stay with us and your appreciation of our staff. I’ll be certain to recognize Regina with a special commendation for her outstanding service and comfort she added during your stay. We wish your son all the best in pursuing his music career in Nashville, and... More

Crystal, Minnesota
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 11 June 2013

We stayed here two years ago and, other than a bad TV connection, thought the place was great. We rebooked again for this year's CMA Fest and became somewhat disenchanted. It started right away with bad card keys. We couldn't get two keys to open the same door. Our keys were recoded a half dozen times within the first two... More

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ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review
17 June 2013

BoyHowdy349, Thank you for writing a review and sharing your kind comments about our friendly staff. I sincerely apologize for the difficulties you encountered during your stay and for failing to meet your expectations. We appreciate our guests taking the time to provide us with both positive feedback and opportunities for improving our guest experience. We value you as our... More

Jackson, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 9 June 2013

I ended up with this hotel through priceline. I ended up getting this room for 45 dollars a night and would have been so upset if I had payed full price for this room (which is 120 a night and up). Yes, it was an extended stay so I was not expecting perfection but I was still upset. We had... More

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ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review
13 June 2013

whitney P, Thank you for your review. We appreciate you acknowledging that our associates were helpful and friendly even though you did not find our accommodations to your liking. We sincerely apologize for your unhappiness with your visit. We appreciate our guests taking the time to provide us with valuable feedback both positive and opportunities for improvement. We hope you’ll... More

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Georgetown, Kentucky
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 5 June 2013

Stayed here two nights on business. The kitchenette is nice for an extended stay. Fitness room was alright, but the machines (and TV remote) could use maintenance. Neighborhood is quiet, very convenient with groceries close. Main complaint is breakfast was just muffins and bread; no fruit, cereal, danishes, etc. A little more selection would have been nice.

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See 2 more reviews by kd0imh for Brentwood
ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review
13 June 2013

kd0imh, Thank you for writing a review about your stay with us at Mainstay Suites Brentwood. We appreciate you choosing to stay with us while on business. I’m glad our accommodations and convenient location made for an enjoyable stay. Your feedback as we continually strive to improve our guest experience. We hope you’ll have an opportunity to return for another... More

Paducah, Kentucky
1 review
5 of 5 stars Reviewed 28 May 2013

The director of sales Ms. Sills was so helpful getting my reservation! I also left an item behind & she shipped it to me quickly! The lady at check-in (afternoon) is always so friendly! I highly recommend staying here. Also, it is in a very nice neighborhood.

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ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review
4 June 2013

Samantha V, Thank you for your review and high recommendations of our great hotel. I’m pleased to hear that you felt well taken care of by our friendly staff. I’ll be sure to recognize Ms. Sills with a special commendation for her excellence in service. We enjoyed having you as our guest and hope you’ll visit us again soon. Thank... More

Milton, Wisconsin
Senior Contributor
30 reviews 30 reviews
Reviews in 11 cities Reviews in 11 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 25 April 2013

We stayed at this MainStay Suites on our way back form Florida in April, 2013. The area is very "rocky" . It was not easy to see this and a lot of businesses from the main road, because they are quite a "drop" off the road and makes driving and watching for signs difficult. Because of the rocky terrain, many... More

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ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review
7 May 2013

Jay N, Thank you for writing a review about your experience with us at Mainstay Suites. I’m happy to hear that you found the rooms comfortable and had a good night’s stay. I appreciate your feedback and apologize for the areas that we fell short to meet your expectations. We value you as our guest and hope you will have... More

Gulf Shores, Alabama
1 review
5 of 5 stars Reviewed 16 April 2013

I actually stayed for over one year living at the property while working in Nashville. Location is great for resturants and shopping. Very clean and staff will bend over backwards to accomodate you. Maids are friendly and efficient. Kim Pritiken is a real assett. I have observed her under fire and she would make the corporate staff proud.When I check... More

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ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review
25 April 2013

AllenB721, It’s great to hear from you! We enjoy having you as our guest and appreciate your extended stay with us while in town for work. We have a wonderful team and I’m happy to hear they make you feel right at home with their warm, friendly service. I’ll be sure to recognize Kim Pritiken with a special commendation for... More

djstatick
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 11 April 2013

Stayed here while visiting the area to look at schools. The school has a deal with this hotel, so we choose here solely based on that criteria. I don't have any other extended stay hotels to compare it to, but I thought it was pretty good. There is free wi-fi throughout, the rooms are a good size, the staff is... More

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ConcordHospitality, General Manager at MainStay Suites Brentwood, responded to this review
19 April 2013

djstatick, We appreciate you taking the time write a review, and we’re glad you enjoyed your stay with us at Mainstay Suites. It’s great to hear that our hotel’s location suited your travel needs and you felt well taken care of by our friendly staff. Your feedback regarding the breakfast selection is important to me, as we continually strive to... More

 
 
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Additional Information about MainStay Suites Brentwood

Also Known As:
Mainstay Suites Brentwood Hotel Brentwood
Mainstay Suites Brentwood Hotel
Main Stay Hotel Brentwood
Address: 107 Brentwood Blvd, Brentwood, TN 37027
Region: United States > Tennessee > Brentwood
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Brentwood
Price Range: $$
Hotel Class:2.5 star (2.5*)
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