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Courtyard by Marriott Franklin Cool Springs

3.0 of 5
2001 Meridian Blvd, Franklin, TN 37067
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Courtyard by Marriott Franklin Cool Springs
Ranked #3 of 20 hotels in Franklin
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94 reviews from our community

    Trip type
Traveller rating
    64
    22
    7
    1
    0
Date Rating
Northern Kentucky
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 May 2013 NEW

We stayed there over Mother's Day weekend. The place was booked due to a soccer tournament; however the participants were well behaved. There were four adults in our party, and all slept well. Room was nice, big and clean. Only problem was that the air conditioner was a little loud the first night. One bit of advice. When exiting the... More

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Knoxville, Tennessee
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

We stayed at this hotel for a soccer tournament. It was a fabulous stay. The room was emaculate! The walls are colorful and cheery. Very contemporary! I would stay here again and again. The lobby area was large and great for sitting around and talking. Lots of places to eat in walking distance! The only think I would change......add the... More

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chattanooga
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 7 May 2013

I callled directly to make a reservation. Attendant was busy and did not call back. Had to call back a hour later. I was a little disappointed in that they did not have complimentary coffee in the morning. Room was spacious and clean. However, the location of the TV was too far from the bed to view. Location is very... More

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Atlanta
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 7 May 2013 via mobile

Stayed here for a weekend for $119/night. The hotel is new and shares a parking lot with a Residence Inn. It is in an overall corporate area but it sits in the middle of a retail/restaurant complex. There are some good restaurants in the complex but dont plan on a late night as everything closes at 10:00. If that's not... More

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Raleigh, North Carolina
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 24 April 2013

We spent one night at this hotel. When we checked in on a Sunday evening, the person at the desk was on the phone and we had to wait several minutes for him to finish making a reservation for someone. The room was fine, clean and updated. There was a very nice bistro in the lobby. The problem came with... More

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FRANKLIN64, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review
1 May 2013

Dear Ellajwade, Thank you for your time and reviewing your experience with the Courtyard Franklin. We appreciate your patience during the check-in process and are always looking for ways to improve our efficiency balancing our incoming reservations while taking care of our in-house and arriving guests. I have passed this concern onto our Operations Manager so he can review the... More

New Jersey
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 20 April 2013

Just flew back from TN. 2nd time in the same hotel. Nice place to stay. Neat and clean room. Specious rooms so you don't feel squeezed. Price wise bit high, could be little cheaper. Restaurent is nice and closy. Friendly stuff.

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See 2 more reviews by Ardi123 for Franklin
FRANKLIN64, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review
24 April 2013

Dear Ardi123, Thank you for your review! We're glad you enjoyed your stay with us- please don't hesitate to reach out to me if I can be of service! Sincerely, David Norman 615-778-0080 PS: We have low rates on Sunday nights! :) More

Vienna, Virginia
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 8 April 2013

We stayed one night at this hotel on a pleasure trip to Nashville. It was decent and we had no complaints. We had wanted to stay downtown but everything was booked. It's located in a nice suburban neighborhood near a shopping mall. We would have preferred to stay downtown, but this location was probably our second best choice in the... More

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FRANKLIN64, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review
11 April 2013

Dear Kareno425, Hello from the Courtyard! I'm glad you stayed with us and that even though we were the second option for you that we were able to impress! :) For next time, to see live music during the week, we do have a few options in Franklin- Tin Roof 2 and Dan McGuiness (located just down the street) and... More

Michigan
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 April 2013

Reserved the hotel on line and could not have been happier ! To start, the location was amazing-within walking distance to a couple of unique restaurants/bars and a cupcake shop ! Hotel service was perfect and room could not have been better. Reserved a junior suite which I highly recommend- huge bathroom and sparkling clean !

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FRANKLIN64, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review
11 April 2013

Dear Vacatimemichigan, Greetings!! What a wonderful review- thank you for your comments! We're glad that you had a great time with us and look forward to hosting you during Spring Break time next year (or later this year!) Have a great weekend and please don't hesitate to let me know if I can ever be of service. Sincerely, David Norman... More

Memphis, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 March 2013

Room was very clean and price was reasonable. Front desk staff was very polite and helpful upon checkout. Lobby area is beautiful with seating and amenities to provide you a comfortable setting when not in your room. I will definitely revisit. Andrietta and DJ

Was this review helpful? Yes 1
FRANKLIN64, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review
20 March 2013

Dear Lolita J, We are glad to hear about your enjoyable stay with us! Thank you for visiting our site and providing some feedback for future guests. We look forward to seeing you again soon! Sincerely, David Norman 615-778-0080 More

Springville, Alabama
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 March 2013

The junior suite was big enough for my party of four (2 adults and 2 children). The room had 2 flatscreen tvs. The room had a full length patio. There was plenty of hot water and the water pressure was great. The hotel was within walking distance of several restaurants and 2-3 min of driving to many stores. The only... More

Was this review helpful? Yes 1
FRANKLIN64, Director of Sales at Courtyard by Marriott Franklin Cool Springs, responded to this review
20 March 2013

Dear gwfarmer, Hello from the Courtyard team! I am happy to read about your enjoyable stay with us. Thank you for taking the time to comment- please let me know if I can ever be of assistance! Sincerely, David Norman 615-778-0080 More

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Additional Information about Courtyard by Marriott Franklin Cool Springs

Also Known As:
Courtyard By Marriott Franklin Cool Springs Hotel Franklin
Courtyard By Marriott Franklin Cool Springs Hotel
Address: 2001 Meridian Blvd, Franklin, TN 37067
Phone Number:
Region: United States > Tennessee > Franklin
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Franklin
#6 Business Hotels in Franklin
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located just outside Nashville off of I-65 in the scenic countryside of Williamson County, Courtyard Franklin Cool Springs is ideal for business or leisure travel. Our Franklin, TN hotel is a short drive to downtown Nashville, area corporations, shopping and recreational activities. Perfect for Franklin vacations or business trips, the Courtyard Franklin Cool Springs offers spacious rooms with luxurious bedding, flat-screen HDTV, free wireless Internet and refrigerators. Stay fit with our on-site fitness center featuring Cybex cardio equipment and dumbbells. Rejuvenate in our indoor pool and whirlpool. And, relax in the evening at our lobby bar with a coffee or cocktail. Our hotel near Nashville is perfect for weekends in Franklin, corporate travel and fun family vacations. ... more   less 
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Courtyard by Marriott Franklin Cool Springs
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