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Aloft Nashville - Cool Springs

3.0 of 5
7109 South Springs Drive, Franklin, TN 37067
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Aloft Nashville - Cool Springs
Ranked #7 of 20 hotels in Franklin
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214 reviews from our community

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Traveller rating
    121
    52
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Date Rating
Kennesaw, Georgia
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

First, let me say that this was my second stay. My first was not too great and the manager convinced me to come again. This time was much better mainly because they did not put me in an accessible room and the bed was better (pad kept coming off). The king room was nice and no issues. I like the... More

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See 2 more reviews by Utalumni for Franklin
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review
21 May 2013

Dear Utalumni, Thank you for sharing your positive feedback on your recent experience at our hotel. We couldn't be happier that you decided to stay with us again, and we could provide you with a stay that is more representative of the unique Aloft style, and experience, we offer our guests. We appreciate the opportunity to accommodate your needs better... More

Milwaukee
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 7 May 2013

I have stayed at this Aloft a number of times, and always look forward to going back. There is a cool vibe, the rooms are very clean, the beds are very comfortable. The lobby has a nice bar, pool table, comfortable furniture, and even board games to play. Snacks are sold all day. There is a nice breakfast for purchase... More

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Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review
13 May 2013

Dear ManhattanMan, Thank you for your positive comments about our hotel. We are pleased to hear you consistently enjoy your stays with us, and that you find our accommodations entertaining and comfortable, as well as our staff friendly and helpful. We look forward to seeing you back on your next visit to Nashville! More

Dallas, Texas
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

This was our first stay at an Aloft property. Very trendy and modern. We played free pool and drank the most wonderful Sangrias at the bar. The amenities are high quality and justify the room rate. We then walked next door to Jonathan's which had a great atmosphere and great food. Our room overlooked the front entrance and flag poles.... More

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See 4 more reviews by Diva-Driver for Franklin
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review
13 May 2013

Dear Diva-Driver, Thank you for sharing your experience of your recent stay with us. We are thrilled to hear you were so happy with your first stay at Aloft - and that you found our hotel accommodating as well as entertaining during your stay. We hope you will stay with us again in the future, and look forward to welcoming... More

1 review
4 of 5 stars Reviewed 4 May 2013 via mobile

We booked this hotel because of the good ratings and price. We only had one issue, we had booked a king size bedroom and ended up with two queens. I am pretty sure though that was pricelines fault and not the hotel. After we called the desk and said we had the wrong room they checked to see if we... More

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Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review
6 May 2013

Dear Amnhancock, Thank you for taking the time to share your experience of our hotel with us. We are so pleased to hear you enjoyed your stay and look forward to welcoming you back in the near future. More

Tuscaloosa, Alabama, USA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 May 2013 via mobile

Immediately walking into our room I was reminded of my stay in the Maritime Hotel in NYC- a famous luxury boutique hotel in NYC with a very modern & nautical theme, priced around $375 a night. It had a very similar feel & clean design & fun room layout! So yes, this hotel room felt $250 more than I actually... More

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Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review
6 May 2013

Dear RyandDrew, Thank you for taking the time to provide your positive feedback on our hotel. We are so pleased to hear you enjoyed your stay and found our hotel unique and stylish like a boutique, and for a good price. We look forward to welcoming you back on for your future visits! More

Nashville, Tennessee
2 reviews
1 of 5 stars Reviewed 23 April 2013

When you walk into this hotel, it looks clean and trendy. It has a nice little snack area and a small bar. That is where the positive ends. First and worst issue is the room doors! If you enjoy working out, you will enjoy these doors, they are massive and very heavy, which in turns means that you constantly hear... More

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Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review
30 April 2013

Dear lovetotravel98, Thank you for taking the time to share your experience of your recent stay with us. We are sorry to hear you were not satisfied with your stay, and experienced issues with our accommodations and in your guest room. It is of the upmost importance to us at Aloft that you have a good experience at our hotel... More

Louisville, Kentucky
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 April 2013

The hotel is beautiful - super modern - staff is friendly. The lobby is very cool, with a small area to purchase snacks, sandwiches and drinks and a bar area to watch TV and get alcohol drinks. There is an indoor pool with an outside patio that connects to the lobby. The fitness center is standard (small). The elevator to... More

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Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review
23 April 2013

Dear Miranda R, Thank you for taking the time to share your feedback on your recent stay with us. We are pleased to hear you enjoyed the style and decor of Aloft, as well as the friendly staff and central location. However we are disappointed to learn you were dissatisfied with certain aspects of your guest room and our parking.... More

Chicago
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 April 2013

My husband and I chose Aloft in Cool Springs/Franklin area because it was between downtown Historic Franklin and downtown Nashville, both of the areas we wanted to see. Conveniently located off I-65, we found the entire atmosphere hip, with cool decor, interesting layouts in the guest rooms, and elegant, modern furnishings. What we both really appreciated was that it wasn't... More

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review
23 April 2013

Dear HeatherJPT, Thank you for your positive feedback about our hotel. We are glad to hear you enjoyed your stay with us, and that you found our location convenient during your visit. It's also great to hear you enjoyed the Aloft style and decor, as well as our friendly and helpful staff! We look forward to welcoming you back on... More

Darien Center, New York, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 15 April 2013

This was a family gathering and we got a great group rate. I think we had most of the 3rd and 2nd floor. Comfy beds and nice bath products (Bliss). Lot's of space for a private party. Nice to meet family in the lobby for light breakfast or evening drinks.Friendly staff and some cool live entertainment Nashville style. Pet friendly,... More

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Murphysboro, Illinois, United States
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 8 April 2013

This hotel is right next to a busy freeway, so my first complaint is it's terribly noisy. Hard to get a good night's sleep. There are no chairs in the guest rooms, the "closets" are a joke, there are no drawers to store anything. A glass of wine at the bar is $11, there's no room service, maid service is... More

Was this review helpful? Yes
Mel_Garber, Starwood Hotels at Aloft Nashville - Cool Springs, responded to this review
15 April 2013

Dear Michael N, We appreciate that you took the time to provide feedback on your recent stay with us. We want to apologize for any inconveniences you experienced during your stay. We understand the importance of a good night’s sleep, and how noise disturbances left you frustrated. We take your online reviews seriously and view your comments as a way... More

 
 
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Additional Information about Aloft Nashville - Cool Springs

Also Known As:
Aloft Nashville - Cool Springs Hotel Franklin
Aloft Nashville - Cool Springs Hotel
Aloft Hotel Franklin
Aloft Nashville Cool Springs
Address: 7109 South Springs Drive, Franklin, TN 37067
Phone Number:
Region: United States > Tennessee > Franklin
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Franklin
#9 Business Hotels in Franklin
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Aloft Nashville-Cool Springs is adjacent to Cool Springs Galleria Mall, and within easy access to Interstate 65 and the birthplace of country music. Relax and recharge with the pool, gym or lounge. ... more   less 
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