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Residence Inn by Marriott Franklin Cool Springs

3.0 of 5
2009 Meridian Blvd., Franklin, TN 37067
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Residence Inn by Marriott Franklin Cool Springs
Ranked #2 of 20 hotels in Franklin
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147 reviews from our community

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    121
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Date Rating
Memphis, Tennessee
Top Contributor
96 reviews 96 reviews
12 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

Clean, modern and comfortable. Stayed here for a soccer tourney in the area this past weekend. Lots of shopping and good restaurant choices within walking distance or short drive. Our room was very nice and the bed was very comfortable. The pool area was great for the kids and there was a nice courtyard area right outside of it for... More

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Raleigh, North Carolina
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 7 May 2013

This Residence Inn has it all! The rooms are spacious and the up-to-date furnishings are nice. The mattress was lacking a little, as my back began to ache after staying there five nights. Hotel is located in a very nice area and within walking distance to several restaurants and shops....don't miss Noshville for breakfast/brunch! That is, if you don't mind... More

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Nashville
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 16 April 2013

I travel a lot these days - this was the last city out of 15 in a little over a month. I'd been at the Waldorf Astoria in NYC, and other wonderful hotels. This was absolutely a delight surprise! It felt like a brand new apartment! I've never stayed in a Residence Inn that was so clean - I'd stopped... More

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FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
24 April 2013

Dear Nashvillecleanfreak, What a nice review!! We are so happy that you had an enjoyable time with us- I'm excited to share your comments with the team. We welcome you back anytime!! Sincerely, David Norman 615-778-0002 More

Bartlett, Tennessee, United States
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 15 April 2013

This place is great. For $20 more than I would have paid for a regular hotel room at a different hotel (which did not include free breakfast), I got a separate bedroom, a large bathroom, a room for the vanity and sink, two closets, a living area, two tv's, a desk, a dining area, and a complete kitchen! Wow! was... More

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See 7 more reviews by Katrina G for Franklin
FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
24 April 2013

Dear Katrina G, I am so impressed with the detail and thoroughness of your review- thank you for helping me with my Sales efforts! :) As to your mentions about the shampoo/conditioner and the hair dryer- we are more than happy to provide you with additional bottles of shampoo and/or conditioner, just let us know! Also, all rooms include a... More

Nashville, Tennessee
Top Contributor
60 reviews 60 reviews
46 hotel reviews
Reviews in 43 cities Reviews in 43 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 15 April 2013

I spent two weeks in this hotel. Once I found it, it was awesome. Tucked away behind the Courtyard that is visible from Carothers Parkway is this wonderful hotel. When you turn into the Meridian complex, take the second left, and the hotel will be right in front of you. This hotel located in the Meridian "town center" area in... More

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FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
24 April 2013

Dear James J, It's great to hear from you! I'm happy to hear about your nice experience with us and am excited to share your comments with the team- I wish you safe travels- see you next time! Sincerely, David Norman 615-778-0002 More

Milan, Tennessee
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 April 2013

We were able to get a 2 bedroom suite here, which is hard to find. We found the rooms clean, well-arranged, with plenty of towels. Granite countertops, full kitchen, coffee pot with complimentary coffee and tea were standard. For a fee, they will stock the refrigerator for long term guests. The children loved the indoor pool and spa. It was... More

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See 2 more reviews by Glenda22 for Franklin
FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
11 April 2013

Dear Glenda22, Hello from the Residence Inn! I'm happy to read your great review and that you had a lovely stay with us. We look forward to seeing you again soon- the Two Bedrooms are limited in number, but please reach out to me next time and I'll do my best to make sure you're back in one for your... More

Memphis, Tennessee
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 31 March 2013

A redesigned lobby, fresh popcorn upon arrival, nice front desk staff and a big suite with all the kitchen gadgets you need. Classy and convenient to everything in and around Mashville. Nice buffet breakfast too.

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FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
11 April 2013

Dear MauiMarti, Hi! We appreciate you taking the time to respond on TripAdvisor! I'll pass on your review and comments to the staff- we look forward to seeing you again soon! :) Sincerely, David Norman 615-778-0002 More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 21 March 2013

Wow, we were very happy with this Residence Inn. It felt like it was brand new, the rooms were spotless, the staff was unbelievable and the location was within walking distance to some restaurants and shops. Greg, who worked the evening meal was especially pleasant and in control of the very busy environment. It was amazing to see people (regular... More

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FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
1 April 2013

Dear wi2girl, Greetings from the Residence Inn Franklin! We are blown away by your wonderful comment- I'm excited to share with Mary and Greg. We look forward to an opportunity to impress you again soon! Sincerely, David Norman 615-778-0002 More

New Jersey
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 4 March 2013

This is my third time visiting TN and stayed same hotel. I was in the 2 bedroom suite which is immaculate. I have enjoyed my every visit here as well as courteous stuff and breakfast/afternoon snacks. Neat rooms, fine beds, quiet rooms simply works for me. Thank you for making my trip merrier every time.

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See 2 more reviews by Ardi123 for Franklin
FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
1 April 2013

Hi Ardi123! Thank you for your note regarding your recent stay with us- I'm happy to hear that you had a great experience! Have a great week and please let me know if I can ever be of future assistance! Sincerely, David Norman 615-778-0002 More

Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 February 2013 via mobile

Excellent right from the front desk, where a young military man was most congenial. Suite was lovely, wonderfully clean! Room service was excellent with very tasty food! Excellent hotel in a great location! Thank you.

Was this review helpful? Yes
FRANKLIN64, Director of Sales at Residence Inn by Marriott Franklin Cool Springs, responded to this review
1 March 2013

Dear dianaetjh, Thank you for your time and comments! The gentleman's name was Darcell and he is one of our many rock stars! I'm glad your stay was perfect and will be happy to share with the team. I look forward to passing along your compliments and we look forward to seeing you again soon! Sincerely, David Norman 615-778-0002 More

 
 
 
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Additional Information about Residence Inn by Marriott Franklin Cool Springs

Also Known As:
Residence Inn By Marriott Franklin Cool Springs Hotel
Residence Inn By Marriott Franklin Cool Springs Hotel Franklin
Address: 2009 Meridian Blvd., Franklin, TN 37067
Phone Number:
Region: United States > Tennessee > Franklin
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Franklin
#2 Family Hotels in Franklin
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The newest smoke-free extended-stay hotel in historic Franklin, Tennessee. Your Residence Inn by Marriott is nestled in the rolling hills of central Tennessee just 25 minutes south of downtown Nashville. Visiting guests can enjoy a wide range of activities including Civil War battle sites, Antebellum Mansions, the Natchez Trace Parkway, antique stores, The factory shops and Arrington Vineyards. All this while enjoying a suite with a full-size kitchen, flat screen TV, High Speed Internet, indoor pool and a hot complimentary breakfast to start your day. Burn off some stress with a game of basketball on our exclusive Sport Court, work out in our fitness center or relax with a drink and light fare while you mix and mingle at our weekday (Mon-Thu) evening social event. Whether you're relocating or looking for a Nashville getaway, Residence Inn is your best choice for extended stays. We are also close to area businesses such as Nissan, Community Health Systems, Healthways & Verizon. ... more   less 
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