For what I paid for this room, I expected a lot more. I"m not a particularly picky person, but this place needs to be updated badly. I didn't think to ask for a mini-fridge, as I thought they were standard at this level; however, there was none in the room. We asked about one then, and was told they don't... More

While I do agree that the room was very clean, the photos on the website are deceptive. Yes, they do have nice new bedding, HOWEVER the mattress was old and hard. Between that and the elephants in the room directly above me, I had a sleepless night. Will not be staying here again.

The staff make this hotel. I stay here at least 2 times a month and have for several years. The hotel itself, while clean, is on the tired side. The breakfast, like all Fairfields is nothing special. It has a great location for restaurants and all else in Germantown, which is by far the safest place to stay in the... More

We stayed here for 4 nights. We were very disappointed overall. Liked the location, the pool and hot tub. Water temps for both were wonderful. Towels were scarce and thin at the pool and hot tub. Fresh baked cookies in the evening was nice, although we were only there one evening for them. Breakfast was just okay, enough to get... More

The staff was very accommodating, they had fresh chocolate chip cookies each night. The property is a little old but maintained ok. Make sure you book this at a value price and its a good place I got it for $50 a night on price line.com and at that rate it was a great value. Great pool and whirl pool.... More

This hotel was in a nice area of Memphis that seemed safe. We were not bothered by the noise of the trains, we were on the front side of the building above the entrance. The indoor pool area was nice. However, there was a strange smell and LOTS of deodorizer spray that must have been someone's idea of a solution... More

The hotel sits right next to train tracks that are apparently a major coal artery. Trains will come through many times throughout the night and they do blare their horn loudly every time. Good luck getting some sleep! Our room smelled horrible and was not very clean. When I complained to the front desk the manager did offer to find... More

My mother, daughter, and I made a last minute decision to go see family in Memphis. We decided to stay in a hotel for the convenience. Took a chance on the Fairfield Inn. The location was great for us. Germantown is a very safe, upscale area in Memphis. Important to us since it was 3 women travelling alone. We also... More

I stayed one night at this hotel during a trip east. The hotel management was extremely hospitable and helpful. The hotel lobby was clean and well kept. The hotel is very close to the Wolfchase Galleria for shopping and convenient to restaurants close by. However I was very disappointed in the room. The bathroom had mold, the air conditioning was... More