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All 92 Knoxville hotels

Comfort Suites

2.5 of 5
811 N. Campbell Station Rd., Knoxville, TN 37932
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Comfort Suites
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96%
Ranked #2 of 92 hotels in Knoxville
Most recent review
5 of 5 stars Reviewed 7 June 2013
Brett H Fort Myers, Florida, United States
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82 reviews from our community

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Fort Myers, Florida, United States
1 review
5 of 5 stars Reviewed 7 June 2013

On April 28 2013, we relocated our family of six from Ohio to Florida. On the way we had the pleasure of staying at the Comfort Suites Knoxville West hotel. The overnight desk clerk was extremely helpful and friendly. The room was one of the nicest I had ever stayed in. The decor was extremely modern (I want one of... More

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Sanford, North Carolina
Top Contributor
74 reviews 74 reviews
41 hotel reviews
Reviews in 49 cities Reviews in 49 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 June 2013

Stayed here overnight, room was very comfortable. Check in and check out was speedy and efficient. Staff was very friendly and helpful. Room was clean, no issues at all. Breakfast is about on par with others in this category, nothing special. We picked this property because it was on the outskirts of town, we didn't want to deal with a... More

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See 3 more reviews by Kd4dna for Knoxville
Jackson Tennessee
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 May 2013 via mobile

As you can tell by the title, we were greatly impressed by the front desk, the hotel is good not great but Mike made our stay so comfortable, thanks Mike. As for the rooms, they were good size, and the bed was very comfortable, good location close to turkey creek, and closr to cracker barrell, would probably stay again

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Indiana
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 27 May 2013

Recently, my family stayed here for the third time in three years for Destination Imagination Global Finals. We arrived late, but our check-in was efficient and friendly. Our suite was an accessible one, and when my husband went back to our vehicle the desk employee ( I didn't get his name) wanted to know if the suite and the accessible... More

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See 3 more reviews by denade for Knoxville
Delaware, Ohio
2 reviews
5 of 5 stars Reviewed 25 May 2013 via mobile

Smile at check in, reasonable rate with AAA discount, remember the feeling you get with a new car smell..well this is how we felt with this hotel. Clean, comfy beds, great breakfast- eggs,bacon,bagels,yogurt... After a horrible stay with a Quality down the road this place saved our short vacation.

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Jackson, Mississippi
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed 8 May 2013

We were returning home from trip to Virginia without reservations for last night and wanted to get south of Knoxville. Stopped and read reviews of three hotels on west side of the interstate and chose Comfort Suites. We were well pleased. Michael greeted us in most friendly manner and was happy to switch us from ground floor to second floor... More

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ComfortKnoxWest, General Manager at Comfort Suites, responded to this review
23 May 2013

We are so happy to hear you enjoyed your resent stay with us! It is so nice to hear one of our employees complimented by name, it truly means a great deal to us, and to Michael. I appreciate you taking the time out of your day to post such a pleasant review of our hotel. We look forward to... More

Rainbow City, Alabama
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 23 April 2013

The hotel was fabulous! The facilities are well maintained, the room was spotless and the bed was perfect. If the staff at the front desk had been friendly, I would have rated it with five stars! When we arrived the man at the front desk was professional enough, but he was certainly not welcoming or engaging. He never smiled once.... More

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ComfortKnoxWest, General Manager at Comfort Suites, responded to this review
25 April 2013

Thank you so much for posting your review, we do know this takes an extra effort. On behalf of our front desk staff, I would like to apologize for failing to exceed your expectations. I appreciate your compliments on our rooms and breakfast, and I am truly sorry that your experience at the desk was not what it should have... More

Rogersville, Tennessee
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 April 2013

This Comfort Suites was of superior quality. We most often stay at Hampton Inns and this CS was just as nicely appointed. The hotel was quiet, even though close to the interstate. The breakfast was the usual -- nothing spectacular but nothing wrong either. One of the nicest features is the individually controlled thermostat. This means that the air/fan can... More

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ComfortKnoxWest, General Manager at Comfort Suites, responded to this review
25 April 2013

We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. Thank you for taking the time to submit your review, we really do appreciate hearing from our guests! I could not agree with you more on the thermostat control, it does make such a difference when you are able to... More

memphis
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 April 2013

I've been using TripAdvisor for years now and this is my first review in a long time. I've stayed in a lot of hotels and never had the inclination to write a review for all of them. Even though this was just a one night, typical stay for me, the staff at this hotel was great. I was greeted by... More

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ComfortKnoxWest, General Manager at Comfort Suites, responded to this review
25 April 2013

Thank you for sharing your experience; we very much appreciate you taking the time to submit such a great review. Your kind words will serve as an encouragement to all our staff! It is such a pleasure to receive positive feedback. We look forward to your return to our hotel; we hope your next experience will be even better than... More

Cleveland, Ohio
Top Contributor
53 reviews 53 reviews
29 hotel reviews
Reviews in 34 cities Reviews in 34 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 8 April 2013

We spent one night here and had an excellent stay. The suite was large, clean, quiet and comfortable. The beds were divine, soft pillow top but good support. The room had thermostat to control heat/AC and had a "fan on" setting we like to help cover any ambient noise from the hallways. The bathroom was large, had a granite counter... More

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ComfortKnoxWest, General Manager at Comfort Suites, responded to this review
17 April 2013

We thank you for submitting such a nice review of our hotel! Your description of our rooms and breakfast were so insightful; we appreciate you sharing this with others. We are so happy you chose to stay at our hotel while in Knoxville, it means a great deal to our staff members that you enjoyed your stay. We do hope... More

 
 
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Additional Information about Comfort Suites

Also Known As:
Comfort Hotel Knoxville
Comfort Hotel
Comfort Suites Knoxville
Knoxville Comfort Suites
Address: 811 N. Campbell Station Rd., Knoxville, TN 37932
Region: United States > Tennessee > Knoxville
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Knoxville
#5 Family Hotels in Knoxville
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The 2012 PLATINUM AWARD recipient. Comfort Suites hotel in West Knoxville is an all-suite, 100% non-smoking facility. Currently we are ranked #7 Comfort Suites in the country and #4 out of 90 hotels in Knoxville on TripAdvisor. Easily accessible from I-40/75 Exit 373,Campbell Station Road. Within a 5 minute drive is our Turkey Creek shopping district, featuring over 25 restaurants, shopping and a 18 screen movie theater. King or Double Queen suites that feature spacious rooms with refrigerators, microwaves, 37" TVs and sitting area with sleeper sofa. Complimentary wired and wireless high speed internet. Indoor heated pool and hot tub. Complimentary Hot Buffet Breakfast with homemade Belgium waffles, hot items, fruits, cereals, coffee and juices.Our Admiral Banquet room is 1100 sq feet accommodating classroom to banquet seating in addition to 400 sq feet of pre-function space that can be used for catering needs. ... more   less 
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