After reading some of the prior reviews, we were not sure if we should keep our reservation at this property! However, we were pleasantly surprised! Our entire stay was GREAT! The staff was friendly & knowledgable, the room (212) was comfortable and spacious, nice micro-fridge and the bed was comfortable...most important factor to us is cleanliness-this hotel met and exceeded... More

My Dad and I stayed in this location for his college sports reunion. First you have to understand the madness that is Tennessee Football which keeps the town jumping on home game weekends. The location is handy for those traveling from the West who want to stay a bit out of the downtown. Everything was in good working order and... More

I called at 3PM to confirm our reservation. I asked the staff to notate on our confirmation number that we would not arrive until after 12am midnight. The staff mentioned that that would be no problem because they have 24 hour check in staff on duty & we had already secured our room with a credit card. However, when we... More

Restaurants close by (Outback). Close off of 40, so its easy to get to. Had fridge. Pet friendly. Rooms okay. Hot breakfast, free wi-fi. More

When I arrived, check in was quick and easy. The hotel is located in a great area because it's close to the interstate and lots of great shopping and restaurants. My room had some problems. When I walked in, it felt like a sauna. It was so incredibly humid. Wallpaper was peeling off it was so sticky. I turned the... More

We recently spent 4 nights at the Baymont Inn on Campbell Lakes Dr. in a 1 BR suite. The bedroom had a door to separate it from the living area. There are a lot of hotels like this in the area. We chose this one because it seemed to be a little farther back from the horrible truck noise of... More

This is the worst hotel Ive ever stayed in and paid more than $39.95 for. I should have gone anywhere else. There were holes in the walls, the tv was pathetic, the towels ( we were allowed only two) were extremely thin, the sheets uncomfortable, and i could complain more. After lodging my displeasure for almost two months with Baymont,... More

We paid $84 with our AAA discount. This hotel looks a bit aged. The staff was very nice and the breakfast was above average. We had a 2 queen bed room and it was a little cramped. The pool was just OK and could have used a cleaning. Overall, this was a good value. More

I stayed at the Baymont Inn and Suites Knoxville West in June 2009 while attending a convention in Knoxville. The "sponsor" hotel in downtown Knoxville was booked and close hotels were outrageously priced, so I looked for a place to stay on the way into Knoxville. Sooooo glad I found the Baymont. It was my first time with this chain,... More