Checked in late after a hard drive and was expecting to have my reserved room missing or problems with late night check in but not here. Everything was GREAT. Front office manager Claude Ward made my arrival pleasant and quick. Mr. Ward treated us with respect and gave my wife and I a little nicer room due to availability. Rooms... More

This hotel is lovely. Everyone was friendly and helpful. We stayed 3 nights in one of the park view suites. The room was large, clean and definitely exceeded our expectations. The only thing I would change is.........every morning, the housekeeping service would go in and out of the rooms surrounding our room. He would let the door slam behind him... More

This hotel is a good deal for the price, as it is very modern, comparable to a Hampton and clean as well. The bar/restaurant is overpriced, so id recommend checking out other areas in downtown for eating and getting your drink on, this place is a good spot to relax and close to the main street and other downtown attractions More

I've stayed at a lot of hotels, high-end included; however, this was by far one of, if not the best, hotel stays I've had. I felt welcome from the moment I called to confirm the reservation. After a LONG drive, Dave, the evening clerk, was a warm and welcoming relief. The room was immaculate and modern. Dave and the other... More

This was our first stay at Four Points. It was excelent in every way! Room was spacious,and very clean. We had a room with a balcony, and view of the World's Fair Park. Wonderful! This hotel has it all... Great restaurant and bar, serving all day. Great location, and easy to get anywhere in Knoxville. The staff is exceptional! Looking... More

Whenever we visit our son at Univ of TN, we stay at the Four Points. It is near the campus, has a decent restaurant and comfy beds and regular amenities. We stayed here in late October, over a weekend, and had, again, a good experience. It's a smaller hotel, but on the Friday night, they held a wedding reception on... More

This 4 Points is really a great little hotel. New, clean, classy, well maintained and in a great downtown area, it is easy to recommend this hotel. I will definitely stay again. More

A team from my healthcare company spent 2 nights at the Sharaton. The staff was courteous and the hotel was clean. The bed was very comfortable. The weather was unseasonably nice, and it would have been great to have an outdoor seating area somewhere on the hotel property, but otherwise it was a good hotel. We would certainly stay there... More

This is a nice small hotel conveniently located near UT and downtown Knoxville. We had a Parkview Suite and it was SO nice, SO spacious, and so well-appointed, with a beautiful view. Staff at this hotel went above and beyond at every turn. They were kind of amazing. Granted, we had to deal with them more than normal because our... More