I booked a stay well in advance under a corporate rate and as a Hilton Honors Gold member. Plans changed, and I was only going to be able to stay the 2nd of the two nights. I contacted the contract manager to ask about keeping the reservation, but for one night, and had to leave a voicemail with her. One... More

Knoxville is usually a 'pass-thru' or football game city for us but last summer we attended a fairly large convention for which the Hilton was the host hotel. The hotel is situated in downtown Knoxville which is undergoing a rejuvenation as a destination and convention area, besides being within walking distance of the University of Tennessee. Besides the excellent room... More

My wife and I have visited the hotel on many different occassions to enjoy the bar with friends and co-workers. The bar and lobby area of the hotel are quite nice and contain a great social area with comfortable couches and a Starbucks for your caffeine kick. The bar is dimly lit and the servers are always professional and friendly.... More

Stayed here 3 nights recently and found it to be an enjoyable stay with a couple of exceptions; the smoking rooms are all on the 9th floor and they try to squeeze in some non-smoking rooms on the 9th floor as well. The concierge lounge, for Hilton Honors Gold and above award levels, is also pitifully small and finding a... More

I will have spent over 40 nights here in 2011 participating in an educational program run by the Univ. of Tennessee. The program had negotiated rates for both regular rooms and executive level rooms. I have stayed in the executive level each time (until now) because the guests there are generally more quiet and I am able to get my... More

Booked via PL for 75$. And for that price, got a good deal. Checked in around 11h00Am and service was courteous. They only had pet friendly room when I arrived, but was told that they are well cleaned (I am allergic to animal hair) and could be moved to another room later, if needed. The room was indeed clean, no... More

Me and a buddy met in Knoxville for weekend. Hotel is in great location, very accessible to interstate for trip in and out of city. Was in walking distance (couple blocks) to Market Square, which is a pedestrian friendly area of downtown containing restaurants, shops, and bars. The lobby has been updated to Hilton standards, but room were a bit... More

I have stayed in this hotel on three occasions, each time the staff have been very helpful. The reservations are always right, the rooms are always ready and clean. the bellman and the valet or helpful and prompt. the executive lounge is well apointed and welcoming. This is a good hotel. More

just stayed at this hotel for a UT home game. The hotel is updated, wonderful attentive staff, nice little hotel bar and cafe, starbucks on site, great location. The room was very comfortable and decorated nicely. Bathroom was TINY! My only complaints are the speed of the elevators....I waited almost 15 minutes for one on one of the mornings! I... More