We stayed at this hotel for four nights on a Coach Holiday booked for us by our family. The average age appeared to be around 80+, with about 30% dependent on sticks to get around! We were fortunate to be given a room upgrade to a premium and quite spacious first floor front room with a wide bay window, with... More

We had a wonderful 3 night stay at the Grand Hotel in Exmouth. The room was small but nicely decorated. The bathroom was very small and a bit tired but adequate. The restaurant was very good with a varied menu and wonderful staff. The lounge and bar area was beautifully appointed even if sometimes the bar staff were absent from... More

Staff very helpful on arrival, But told could not park for long as everywhere booed, Asked if I could upgrade my f=doom to a double bed and told no they are not allowed alll rooms go on late rooms yet there were only 59 people in a 100 room hotel, SO had to put up with dormatory type room that... More

19 to 22 April,overall a nice break,but why do they allocate a sub standard room( 90) broken shower,faulty mattress,etc,on complaining we were given a much better room ( 79). Special thanks to Casey for the help in resolving our problem!! The food and service are first class, our spanish waitress was super efficient,never stopped smiling!!! Would return,but would upgrade to... More

Stayed on a 5 day shearings break 1st - 5th April. Bedroom was clean and comfortable with an extra heater which was very welcome. Bathroom was cold, had a leaky tap and temperamental shower and was in need of refurbishment. Downstairs the lounges were nice with sea views. The dining area was a little cosy and the food was nothing... More

April 8th - 12th , A good 5 day holiday,.The staff were helpful especially at mealtimes .The waiters and waitresses were very efficient especially Zoltan and Marta. Nothing was too much trouble for them . The room was warm and comfortable but was in need of redecorating.It should be pointed out however that, work was ongoing at the time we... More

The Bay Grand hotel is very well situated with a pleasant walk through a very well kept park to the shops, buses and trains. We paid extra for a sea view room and considered it money well spent. The food was tasty and plentiful and the service fast and friendly. The entertainment was excellent especially on the last night. The... More

The main rooms in the hotel were very nice i.e. the bar dining room and reception area but our bedroom ( I don't know about others) was in desperate need of decoration. It was clean, didn't smell of damp etc. but there were patches on the ceiling, mould around the glass in the window and a hole near a pipe... More

The hotel itself is nicly located and has some nice sea-view rooms, however my issue is with Shearings who took my telephone booking for this hotel. When booking I was not advised that the hotel would be charging £5 per day to park at the hotel, and that the car parking spaces could be reserved. Had I been informed, I... More