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Galgorm Resort & Spa

136 Fenaghy Road, Ballymena BT42 1EA, Northern Ireland (Formerly Galgorm Manor)
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Galgorm Resort & Spa
Ranked #1 of 4 hotels in Ballymena
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765 reviews from our community

Traveller rating
    483
    139
    70
    43
    30
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Families
107
 
Couples
354
 
Solo
17
 
Business
46
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
cheshire
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

We Stayed at the Galgorm three years ago and returned for a similar event this time. Suffice to say we enjoyed it just as much on our return as we did then. The Galgorm has some of the friendliest and helpful staff you could wish to meet. The Rooms are very comfortable and well equipped also the beds are large... More

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Dublin, Ireland
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

Having been up north for the NW200 motorbike racing we wanted to treat ourselves to somewhere nice for lunch en route back home. We had stayed in Galgorm a few years back and decided to return to eat in Gillies restaurant. The hotel and restaurant are located approx 10mins drive outside Ballymena so very accessible. The decor of the restaurant... More

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Belfast, United Kingdom
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Well we wanted a short notice break and surprisingly managed on the riday to get a suite in the Galgorm on the saturday. I love the galgorm and the Room was excellent as usual. We were disappointed this time to find that the Outdoor Hot tub was working intermittently, although to be honest I never it saw it work at... More

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PSmythGalgorm, Manager at Galgorm Resort & Spa, responded to this review
19 May 2013

Dear ohwowisme, Thank you for your balanced review and I am pleased that you enjoyed your overall stay. I am happy to report that the pump for the hot tub bubbles has now been repaired. I have also discussed your comments with our Gillies team. I would also like to thank you for your continued custom and would like to... More

Limavady, Northern Ireland, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed 16 May 2013 NEW via mobile

Went for friends 40th birthday 8 people in total had romantic retreat as it included 5 course meal in River room,service was good but food just ok,atmospher nil,as meal included into the£265 we paid we were asked for another 10% charge as gratitude which was around £40 per couple, disgrace when that was never mentioned.when booking!! Would never be back... More

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PSmythGalgorm, Manager at Galgorm Resort & Spa, responded to this review
19 May 2013

Dear Maxine S, Thank you for taking the time to post a review and may I apologise for the disappointment you felt. Regarding the tip, having looked at our records, the total gratuity requested for the entire table was just over £40.00. This is a discretionary charge and could have been removed from the bill on request. A very generous... More

Belfast, United Kingdom
1 review
1 of 5 stars Reviewed 15 May 2013

I had a full day spa experience in April which included 3 treatments and Lunch during the week. The first two hours were quite relaxing in the spa. After our treatments there were no relaxation beds available and the waiting area for treatments was packed, no seats available to sit. My partner asked for a fresh towel as we decided... More

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PSmythGalgorm, Manager at Galgorm Resort & Spa, responded to this review
19 May 2013

Dear Mairead C, Thank you for taking the time to post a review. I am pleased that you enjoyed the initial 2hrs in the Thermal Spa relaxing and that you found your treatments to be lovely. May I apologise however for the disappointment you felt after your treatments. The thermal Spa can occassionally get busy depending on how our residents... More

Northern Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 May 2013

I have to start of by saying I do love this hotel! I think it is beautiful and in amazing settings!! I have been to it many times for weddings and weekend breaks! However my friend was home for a holiday from San Fran and I decided to treat her to an evening in the Galgorm spa and I was... More

Was this review helpful? Yes 1
PSmythGalgorm, Manager at Galgorm Resort & Spa, responded to this review
19 May 2013

Dear HelsBels-23, Thank you for taking the time to post a review and may I take this opportunity to thank you for your repeated custom. May I also apologise for the disappointment you felt during your recent visit to the Spa. Our customer service is one aspect that we pride ourselves on and this lapse is indeed unacceptable. I have... More

northern ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013 via mobile

What can I say this hotel has the best spa I've been to any where!! The good in gillies is superb.....bang bang chicken is awesome!!!The bedrooms are beautiful.....very luxurious, beds very comfortable!!Great value for money !! Go for it you'll not be disappointed!!!

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PSmythGalgorm, Manager at Galgorm Resort & Spa, responded to this review
18 May 2013

Dear jplunkster, thank you for your kind review and I am delighted that you enjoyed your time at the resort. I have passed your comments on to the team and we look forward to your next stay. kind regards Paul Smyth Operations Manager More

Crewe, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2013

Had a 2 night stay at the Galorm for our daughter's wedding on the 3rd May. Had a fantastic stay. All the staff were exceptional, helpful & friendly. For Paul & John (Porters) nothing was too much trouble. Mark the Master of Ceremonies at the wedding did a brilliant job. We could not have wished for better service. We will... More

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PSmythGalgorm, Manager at Galgorm Resort & Spa, responded to this review
18 May 2013

Dear john h w, Thank you for your kind review and I am delighted that you and your family had such an enjoyable time at the resort celebrating your daughter's wedding. I have passed your comments on to John, Paul and Marc, they really are superb ambassadors for all that we stand for. I do hope that you can return... More

Belfast
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 May 2013

We had high expectations of this hotel, however, were completely disappointed. Room was nice, however bath and TV broke. Also did not get any sleep due to night club going on outside the room. When we rang to reception to see if we could change rooms they were very unhelpful. In addition, we ate in Fratellis which was also very... More

Was this review helpful? Yes 1
PSmythGalgorm, Manager at Galgorm Resort & Spa, responded to this review
18 May 2013

Dear Geraldine B, Thank you for taking the time to post a review and may I apologise for the disappointment you felt during your stay. I am unsure as to whether the maintenance issues in your room were reported and corrected but I do hope that was the case. Regarding the request to move rooms I have passed your comments... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 9 May 2013 via mobile

Stayed for a friends wedding so had no time to sample to spa. Rooms, service, staff and food were all amazing. Could not fault anything. Loved every minute of my stay. Even the food at the wedding was fantastic which is rare. Beautiful hotel and staff that will go out of their way for you. Can't wait to go back

Was this review helpful? Yes
PSmythGalgorm, Manager at Galgorm Resort & Spa, responded to this review
19 May 2013

Dear Tri337, Thank you for your kind review and I am delighted that you enjoyed your stay whilst at the resort. A wedding is such a happy occassion and it is so important that the venue provides the perfect backdrop in terms of quality and service and I am glad this was the case. We all hope that you can... More

 
 
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Additional Information about Galgorm Resort & Spa

Also Known As:
Galgorm Resort And Spa
Galgorm Hotel Ballymena
Galgorm Manor
Galgorm Hotel
Galgorm Manor Hotel
Galgorm Manor Ballymena
Galgorm Resort & Spa Ballymena, Northern Ireland
Address: 136 Fenaghy Road, Ballymena BT42 1EA, Northern Ireland (Formerly Galgorm Manor)
Phone Number:
Region: United Kingdom > Northern Ireland > County Antrim > Ballymena
Amenities:
Bar/Lounge Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 4 hotels in Ballymena
Price Range: $$$
Official Description (provided by the hotel):
Northern Ireland’s Premier luxury Hotel and Spa situated only 30 minutes from Belfast is the perfect location to relax and get away from it all...and with some fantastic accommodation and Spa offers this Spring, there really is no excuse not to treat yourself...Galgorm Resort & Spa is set in 163 acres of lush parkland near Northern Ireland's most renowned scenic attractions and is just 30 minutes from Belfast city centre, 20 minutes from Belfast International airport and 35 minutes from George Best Belfast City airport.Our facilities include 75 bedrooms and luxurious suites, designed in a contemporary style whilst keeping the focus on superior quality features associated with a classic country gentleman's residence. Full business communications facilities are provided in-room as well as entertainment for when it's time to relax.The resort also offers delightful countryside self catering cottages on site and unique log cabins situated alongside the flowing and tranquil River Maine.With miles of fishing on the River Maine, on-site stables, the most picturesque of walkways and cycle routes and the world class Spa at Galgorm, you'll find plenty to while away the hours as you escape into this home away from home. ... more   less 
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Galgorm Resort & Spa
Enter dates & see best prices*
Enter dates 1 night 2 nights
Show Prices