Lochside House Hotel & Spa

Also Known As:: Lochside Hotel New Cumnock

Address: Nr New Cumnock, New Cumnock KA18 4PN , Scotland

Region: United Kingdom > Scotland > Ayrshire > East Ayrshire > New Cumnock

Amenities:

Bar/Lounge Free Parking Restaurant Room Service Suites

Hotel Style:

Ranked #1 of 1 hotels in New Cumnock

Price Range: $$

Official Description (provided by the hotel):: Set within 20 acres of land and overlooking two Lochs to each side, the hotel boasts magnificent views of the surrounding countryside and local 9 hole golf course. Lochside House Hotel is ideally situated for people wishing to tour Ayrshire and the outlying districts and also for those who would like to indulge themselves in The Spa at Lochside. The hotel was taken over in 1999 by Robert and Vivien Kyle and was extensively extended and refurbished to achieve a Four star rating from the Scottish Tourist Board. ... more less

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R0nmar

Scotland, United Kingdom

Senior Contributor

36 reviews

18 hotel reviews

Reviews in 23 cities

20 helpful votes

“Fabulous”

Reviewed 8 May 2013

Just returned from a weekend at the hotel for my sons wedding. Everything was perfect from the staff on reception, restaurant, spa and the wedding reception staff. We stayed in a garden room which was clean and comfortable and we did'nt hear a sound from the other rooms. Food was delicious. I can't fault anything about the hotel and would... More

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Dear Guest Thank you for such a fantastic review of Lochside House Hotel and Spa, its reviews like this that really do make us love our job and motivate us to keep providing such fantastic experiences for our guests. Great to hear how you were looked after by the team – I am glad to hear of how you are... More

ALIBALI63

Glasgow, United Kingdom

2 reviews

Reviews in 2 cities

3 helpful votes

“Fabulous Lochside”

Reviewed 7 May 2013

We returned yesterday from a wedding at The Lochside. What a fantastic venue. Everything went like clockwork, the room , a garden suite, was fab, the food was excellent and the staff were extremely helpful and friendly. I would recommend this hotel as a fantastic place for a wedding but also a romantic getaway. Loved it!

Dear Guest, Five star review. Thank you for taking the time to review your recent stay at Lochside House Hotel and Spa. Feedback is most important to us it’s great to read such a fantastic review. I am delighted to hear how you enjoyed the Garden Suites, these really are great rooms. Hope to see you back in the future,... More

DanielF696

Motherwell, United Kingdom

Contributor

12 reviews

6 hotel reviews

Reviews in 7 cities

2 helpful votes

“Our Wedding!”

Reviewed 4 May 2013

Not sure if its couples, family or friends but our stay at The Lochside for our wedding was great whatever the category! The new honeymoon suite is outstanding. We stayed the night before, in separate garden rooms of course and some family throughout the hotel. We had a great evening and were relaxed for the big day. The day of... More

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Dear Guest, Congratulations! Thank you for review your stay at Lochside House Hotel, fantastic to hear you enjoyed your stay! I am pleased to hear how you like the 'Garden Suite' this really is a great room and the we were able to be consistent in providing you with the great service we give to all of our guests. I... More

JohnnyL1985

1 review

“Just what we needed”

Reviewed 3 May 2013

stayed here for 1 night through the week on a 5pm deal. Usually through these deal websites you can sometimes feel that businesses dont value your custom in the same way as you have paid a lesser fee but at lochside house this wasnt the case. From the initial booking i knew we would be well looked after - we... More

Dear Guest, Thank you for such a fantastic review of Lochside House Hotel & Spa, it is reviews like this that really do make us love our job and motivate us to keep providing such fantastic experiences for our guests. I am delighted to hear that you enjoyed your meal in the Afton Restaurant and will pass on your comments... More

Dave_Hardacre

Keith, United Kingdom

“Our Wedding could not have been better”

Myself and my wife got married at The Lochside on 24th March 2013. Our Wedding organiser was Robyn, how was fantastic. Having worked in a big 'wedding venue' hotel myself, I can appreciate how much effort she put in and we cannot thank her enough. The staff were great, super friendly and professional. As for the Hotel, we stayed two... More

Dear Guest, Congratulations! Thank you for your lovely words regarding our hotel following your recent stay at Lochside House Hotel. I am delighted that you enjoyed your special day and will pass on your kind comments to Robyn and the rest of the team at Lochside. We will take all your comments on board, and we are sorry you never... More

404margaret1

“Affordable Luxury”

Reviewed 2 May 2013

Just had my second stay at this hotel on 29th April. The stunning location and luxurious understated elegance within the hotel makes it perfection. Every single member of staff go out their way to be friendly and attentive to your needs. All of which came effortlessly. The food and service is first class and the thermal suite is fantastic. A... More

Dear Guest, It is always great to get such fantastic feedback. Thank you for taking the time to write such lovely words, we will pass this on to the team at Lochside House Hotel. I am delighted to hear of the high levels of customer experience you received. Hope to see you again soon! Kind Regards, Robert Kyle, Proprietor More

cut66

“So disappointed”

Reviewed 29 April 2013

I booked the couples retreat night 2 weeks ago paid for it in full £350 and booked our meal on the sat night, treatments on Sunday at 11am was a surprise for my partners birthday and gran was booked for baby sitting duties ,we were over the moon to get date we were only available due to work and babysitter... More

Dear Guest, Although saddened to hear of your negative review I am grateful for all customer feedback as it enables us to improve the overall customer experience. Since hearing of this review I have contacted you personally and discussed the unfortunate situation that occurred through no fault of your own. Thank you for generously accepting my apology regarding this matter.... More

cailleach8

Nadi, Fiji

3 hotel reviews

Reviews in 8 cities

5 helpful votes

“gem in the wilds of Ayrshire”

An unexpectedly super hotel in the wilds of East Ayrshire. Room was large, with comfortable beds and a brilliant view over the loch. Food was superb and not overpriced. Staff very friendly and helpful.

Dear Guest, Great Review! Many thanks for reviewing your recent stay at Lochside House Hotel, fantastic to hear you enjoyed your stay. Kind Regards, Robert Kyle, Proprietor More

GeoJosie

Dumfries, United Kingdom

14 reviews

6 helpful votes

“Wedding”

Reviewed 29 April 2013 via mobile

Stayed at the hotel for a wedding which was in the hotel. Really nice place and the staff were very friendly and courteous. Food at the wedding was delicious and the breakfast was great as well.Super views over the loch from the restaurant and the various function rooms. Never got a chance to try the spa but some of the... More

Dear Guest, Many thanks for leaving such a great review of your recent stay at Lochside House Hotel. So nice to read such great feedback – we will pass your kind words on to the team! Hope to see you back again in the future. Kind regards Robert Kyle, Proprietor More

Cjc1965

Dunblane, United Kingdom

1 helpful vote

“Spa break”

Reviewed 28 April 2013

Just back from staying overnight at the Lochside house hotel. Brilliantly professional staff. Immaculately clean. Hot stones massage was blissful. The light lunch in the spa was delicious and very reasonably priced. The room was beautiful and the terrace an added bonus for the sunny day. Super time had by our whole group.Evening meal and breakfast were delicious and served... More

Dear Guest, Thank you for such a fantastic review of Lochside House Hotel, its reviews like this that really do make us love our job and motivate us to keep providing such fantastic experiences for our guests. We are delighted to hear how you enjoyed your stay with us and look forward to seeing you again soon! Kind Regards, Robert... More

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Lochside House Hotel & Spa Reviews, New Cumnock

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