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Hampton Inn Memphis - Southwind Hotel Reviews, Memphis

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All 134 Memphis hotels

Hampton Inn Memphis - Southwind

2.5 of 5
3579 Hacks Cross Road, Memphis, TN 38125 (Walnut Grove - Shelby Farms PD)
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Hampton Inn Memphis - Southwind
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Ranked #42 of 134 hotels in Memphis
3.5 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
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Date Rating
Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Hotel was ok”
3 of 5 stars Reviewed 15 June 2013 NEW

i came here for business, and my company booked me this hotel....i wanted to stay in the downtown area, but the rooms weren't available. But anywho it was like any other hampton inn ive stayed at, friendly staff and breakfast was the same ole same ole youd expect at the next Hampton, nothing spectacular.

Was this review helpful? Yes
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
17 June 2013

Barry R - Thank you for your feedback. We appreciate your comments and are always striving to be above average in the eyes of our guests so I would like to solicit a bit more information from you to let us know how we could have exceeded your expectations instead of just being average. I welcome your feedback in order... More

arkansas
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Meets basic needs”
3 of 5 stars Reviewed 3 June 2013

I chose this location because I was meeting a friend from Nashville and it was located closer to some of the shopping we wanted to do. Overall, the location worked for us and I felf safe in the neighborhood. The hotel staff seemed very friendly and I felt sure they would have been very helpful if we needed anything. The... More

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See 3 more reviews by ArkansasTravelhog for Memphis
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
4 June 2013

Arkansas Travelhog- Thank you for the positive feedback regarding your stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! UPDATE...the hotel does have plans on starting our renovation project within... More

Alabama, United States
1 review
“Nice Friendly Stay”
4 of 5 stars Reviewed 31 May 2013

Hotel staff was very nice and helpful. Check in and check out was a breeze. The hotel was fully booked, but I had no problems. Breakfast was very nice. Overall stay was great and I would definitely stay there again.

Review collected in partnership with Hampton

Was this review helpful? Yes
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
1 June 2013

Brittney Y - Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! GREAT NEWS...the hotel has plans to start a renovation... More

A TripAdvisor Member
“We enjoyed our recent stay.”
5 of 5 stars Reviewed 30 May 2013

We enjoyed our recent stay while our daughter's soccer team was playing in the TSSAA Tournament. The staff was very helpful and friendly. They printed off directions for us. Breakfast had a good selection.

Review collected in partnership with Hampton

Was this review helpful? Yes
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
1 June 2013

Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! More

greenville, United States
1 review
“Nice”
5 of 5 stars Reviewed 23 May 2013

Nice hotel, kids was disappointed because pool wasn't open yet. overall very clean and nice hotel. Check in went easy and fast. Room was very clean. Breakfast was very good. Internet was a plus. very good location.

Review collected in partnership with Hampton

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ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
1 June 2013

April M - Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! UPDATE...we apologize that the pool was not open during... More

Decatur Georgia, United States
1 review
“Real Bus Operator's 1st annual reunion”
4 of 5 stars Reviewed 9 May 2013

I enjoyed my stay at this hotel. The guest services was extremely helpful. The continental breakfast was beyond delicious. I slept very well in the comfortable bed. The location of this hotel is very convenient to a lot of shopping and quality food restaurants.

Review collected in partnership with Hampton

Was this review helpful? Yes
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
15 May 2013

Chrisangela K - Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! UPDATE...our guests' have asked and we are delivering; the... More

Atlanta, United States
1 review
“Clean & Comfortable Hotel”
4 of 5 stars Reviewed 26 April 2013

I stayed here for a week in mid-April 2013 and found the hotel clean, comfortable, and well maintained. It's close to a variety of local restaurants and shopping. For the business traveler, it's quiet during the week and the free breakfast is as good as any other Hampton. The weekend crowd was louder and more energetic, let's say, but that's... More

Review collected in partnership with Hampton

Was this review helpful? Yes
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
15 May 2013

Kevin A - Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! More

Graham, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Clean, good staff, great experience”
5 of 5 stars Reviewed 24 April 2013

I used this hotel on a recent business trip. I had seen previous reviews about the hotel that were not all positive. I think those experiences must have been exceptions rather than the rule. I had a great experience, staff was friendly and hotel and rooms were clean and comfortable. My only negative comment is the WiFi speed was on... More

Review collected in partnership with Hampton

Was this review helpful? Yes
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
26 April 2013

Thank you for the positive feedback regarding your recent stay with us. We know that you have many choices when traveling and are pleased that you selected our hotel. Should your travels bring you back to the Memphis area, we hope to be your hotel of choice again! UPDATE...we are currently working with AT&T to upgrade the bandwidth on our... More

Cincinnati, Ohio
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Taking Care of Business”
4 of 5 stars Reviewed 11 April 2013

Have stayed at this property many times due to its convenient location for my business contacts. The property itself is starting to be dated. Such items as water pressure, time for the water to drain out of the sink and a noisy air conditioner unit need some maintenance. The staff is the differential here as they are truly interested in... More

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ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
12 April 2013

BobP - Thank you for your feedback regarding your stay at our hotel. While we are delighted that you found our hotel to be in a convenient location and our staff willing to help you, we are sorry that you were disappointed with some aspects of your stay. I truly apologize that you found our hotel to be somewhat dated.... More

1 review
“Nice Hotel but a little out of the way”
4 of 5 stars Reviewed 3 April 2013

Pretty nice hotel that is close to the Southwind golf course but a little out of the way for other purposes. Bathroom needs a little updating and the furniture was a little old. Funny "Anatomy of the Wood" picture hung over bed. Overall nice rooms.

Review collected in partnership with Hampton

Was this review helpful? Yes
ogm22, General Manager at Hampton Inn Memphis - Southwind, responded to this review
8 April 2013

Thank you for your review. We appreciate your feedback and are always striving to be above average in the eyes of our guests. I just wanted to take this opportunity to make you aware of our upcoming renovations. The project will start with our lobby and breakfast area and expand to the corridor carpet, guest room carpet, and guest bathroom... More

 
 
Hampton Inn Memphis - Southwind
Hampton Inn Memphis - Southwind
3.5 of 5 stars 43 reviews
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Additional Information about Hampton Inn Memphis - Southwind

Also Known As:
Hampton Inn Memphis - Southwind Hotel Memphis
Hampton Inn Memphis - Southwind Hotel
Hampton Inn Memphis
Memphis Hampton Inn
Address: 3579 Hacks Cross Road, Memphis, TN 38125
Phone Number:
Region: United States > Tennessee > Memphis > Walnut Grove - Shelby Farms PD
Amenities:
Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
#24 Family Hotels in Memphis
Price Range: $
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Hampton Inn Memphis - Southwind
3579 Hacks Cross Road
Memphis, TN 38125
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