My room (king suite) was very large and roomy. However, I imagine because of the renovation, some items are missing. Such as a luggage rack, remote for the TV, cutlery (room has a small kitchen) and I think some artwork and furniture because it seems empty. One of the heater/AC units did not work. As for service, when they cleaned... More

Stayed here for the 1st time recently - previously had stayed at the nearby Courtyard but found it a little dated. This Hampton Inn is going through renovations - the breakfast area is already done and looks great, they are now going through the rooms. Breakfast was lovely, lots of options and very clean. I was upgraded to a suite,... More

I worked with Jessie, their Sales Executive, to make all of our arrangements for our small group. She was always professional, friendly, and very helpful. She followed all of my requests and even went beyond. Our group was very happy with the results. On top of all that, the hotel is just beautiful! Thank you Miss Jessie More

Im in the hospitality industry, so its really hard to impress me....but David, the GM at this property, and his staff really went over and beyond. My A/C was not working properly in my first room that I arrived in and so the next morning I mentioned to the front desk and when I returned from work that evening, they... More

There aren't many nice areas in Memphis. This is a nice area. Actually, its really Germantown. The hotel was fabulous, seemed almost brand-new, it was that clean. Their breakfast area was very nicely laid out, although I didn't get an opportunity to try the breakfast. The staff was very pleasant and welcoming. There was a couple of bottles of water... More

The hotel is easy to find and has ample parking. It's easy to get to all the attractions. We had a suite which had a full refrigerator, cook top and dishwasher. The room sizes are pretty large although the vanity in the bathroom area is pretty small. The couch was not very comfortable. The bed was comfortable but the pillows... More

Lovely hotel in an upscale area with a great breakfast in a 3 story open air area. You are about 20 minutes from downtown (Beale Street clubs) going down Popular. B B Kings night club is wonderful and has great ribs! Elvis' Graceland and museums are also about 20 minutes away going towards the airport. Plan on 4 hours to... More

We spent the weekend at this hotel while visiting Memphis. It is obvious that the staff is trying to keep customer satisfaction at the highest level. From check-in to check-out, the customer service was top notch. We were short one set of towels and upon asking at the front desk had a staff member bring a stack of towels. The... More

Great hotel!! Stayed over one night on way back from TX vacation. Booked a King suite w/a kitchen and to be honest just figured it would be a small sink w/a microwave and dorm fridge. We were quite surprised when we walked into the room and we had a full size fridge, dishwasher, dishes, pots and pans, sink, and overhead... More