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All 134 Memphis hotels »

Regency Inn and Suites

3.0 of 5
2411 Winchester Road, Memphis, TN 38116
Hotel amenities
Ranked #79 of 134 hotels in Memphis
2.5 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    4
    5
    2
    1
    11
Date Rating
brandi t
mckenzie, tn
Reviewer
4 reviews
3 helpful votes
5 of 5 stars Reviewed 3 February 2012

We stayed here so that we could park for the week to go on our honeymoon. It was cheaper and I believe safer for it to stay at the hotel than at the airport parking lot. It was in a very easy place to get too, close to the airport, and they shuttled us at 4 in the morning with... More

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ManagementTeamGM, Manager at Regency Inn and Suites, responded to this review
5 February 2012

Dear Brandi t, Thank you for telling us about your recent visit to our hotel.. We appreciate all of comments. We are so glad that we could accommodate your car needs while staying at the hotel. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you again for your time. We hope that... More

sprintxoxo
USA
Senior Reviewer
6 reviews
1 helpful vote
2 of 5 stars Reviewed 3 January 2012

We recently stayed for 3 nights at Regency Inn and Suites, at Memphis Airport during the new year weekend. While the hotel facilities (bed, cleanliness, good sound proofing, complimentary parking, microwave) are good, we had some discomfort as hotel guests. The room was not made after the first night with neither any explanation, nor apology. I had to call Housekeeping,... More

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ManagementTeamGM, Manager at Regency Inn and Suites, responded to this review
15 January 2012

Thank you for taking the time to review our hotel. We apologize for any inconvenience that our staff may have caused you. We as managers are currently looking into the situation. We apologize sincerely for this. We have taken all of your thoughts and concerns to our managers. We use these to help us improve on our service to you... More

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ashdod105
Tupelo, Mississippi
1 review
5 of 5 stars Reviewed 28 August 2011

Our stay was for one night for the family to meet at a convenient location. The staff at the front office was professional and friendly. The staff made sure that we were comfortable. We were impressed with the courteous can-do attitude among the staff. Job well done to all, especially the manager on duty! More

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ManagementTeamGM, Manager at Regency Inn and Suites, responded to this review
7 September 2011

Thank you for taking the time to review our hotel. We appreciate your great comments about our staff. We strive to give all of our guests a great experience. We will pass these comments on to the staff. They very much appreciated the good comments that they receive. Thanks again for your comments. We hope to see you again in... More

Travel_guy815
Albuquerque, New Mexico
Senior Reviewer
9 reviews
1 helpful vote
4 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

I booked before reading all the terrible reviews, then nearly cancelled when I later read them. I figured oh well, it's only for one night before an early flight, so I went ahead and stayed. I heard two loud engine roars somewhere between 4 and 6 pm, then nothing overnight (ok, I am a pretty heavy sleeper). The front desk... More

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ManagementTeamGM, Manager at Regency Inn and Suites, responded to this review
28 August 2011

Thank you for taking the time to review our hotel. Your comments are greatly appreciated. The Regency Inn & Suites Memphis Airport (formerly known as the Radisson Inn & Suites Memphis Airport) is a three star Luxury establishment located on the ground of the Memphis International Airport. The Regency Inn & Suites Memphis Airport is ideal for business and/or leisure... More

EJT_21
Chicago, Illinois
1 review
1 helpful vote
1 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

This is the absolute worst hotel I have ever visited in my life. My flight was canceled and I needed a close hotel to the airport to catch my rescheduled early morning flight. Upon entering the room I was appalled at the dirty and unsanitary conditions. I immediately asked for another room when I saw roaches crawling up the wall.... More

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meme828
Reviewer
3 reviews
2 helpful votes
1 of 5 stars Reviewed 3 July 2011
2
people found this review helpful

My mother and I booked a room with 2 double beds at the beginning of May for our stay at the beginning of July. We were a bit dubious after seeing the rate of $40 per night, but we had positive experiences staying there when it was still the Radisson so we decided to give it a shot. When we... More

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Bucky682
Columbus, Wisconsin
1 review
4 helpful votes
1 of 5 stars Reviewed 9 June 2011
4
people found this review helpful

I've stayed in some pretty questionable hotels before, but this one might take the cake. My brother and I stayed at this hotel mainly due to the location. The hotel was difficult to find due to the Airport being under construction. We circled the terminal a good 2-3 times before finally getting into the parking lot of the hotel. You... More

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CEGHotelsResponse, Manager at Regency Inn and Suites, responded to this review
12 July 2011

Thank your taking the time to review our hotel. We apologize for any inconvenience of your stay. Thank your for providing with your concerns. We will take these comments and use them to improve our service. We hope that your will reconsider us again if you come to the Memphis area again. More

sabernath
Athens, Georgia
1 review
5 of 5 stars Reviewed 13 May 2011

I had to drop off my car and take a flight with my kinds. Hotel had facility to drop off cars and had shuttle to the airport, which was very convenient. Tip; request for room away from run way if available sice the hotel is close to the airport. the hotel was clean and also had resturant and lounge which... More

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HotelManagement_CEG, Manager at Regency Inn and Suites, responded to this review
5 June 2011

Thank you for taking the time to review our hotel. We have passed your comments regarding the service on to all of our staff. We offer complimentary shuttle service to the airport. Our Cayenne Bar & Grill Restaurant has all the on-site dining options to please any taste. Thank you again for your comments and we look forward to seeing... More

Frank_dgs
Texas
1 review
4 of 5 stars Reviewed 13 May 2011

Took a while to check inn, since they had a lot of reservations. Overall experience was good. Room were clean and spacious. Friendly staff, and shuttle drivers. The best part was it is five minutes ride to the airport. More

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HotelManagement_CEG, Manager at Regency Inn and Suites, responded to this review
5 June 2011

We appreciate you taking the time to review our hotel; we have worked very hard to ensure we are providing a safe, clean and comfortable hotel. We have passed your comments regarding the service on to all of our staff. We offer a complimentary shuttle to the airport for your convience. Thank you again for your comments and we look... More

Irchel
Zurich
Senior Reviewer
9 reviews
8 helpful votes
1 of 5 stars Reviewed 9 May 2011
3
people found this review helpful

We were among a dozen of other tourists, holding a confirmation (all booked thru different third parties) for April 30 - May 1, 2011 (during the Memphis Festival). At the check-in counter the hotel informed us as well as the a.m. other guests that they were overbooked and therefore could not give us rooms. Apparently, the hotel had not received... More

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Regency Inn and Suites Also Known As

  • Radisson Hotel Memphis Airport
Address: 2411 Winchester Road, Memphis, TN 38116

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