I have stayed at the comfort suites several times and it has always been great. Staff is always the best! Ricky, Scott, and Shay are the soooo helpful. They have recently upgraded the rooms with new pictures, and paint. I think this is a wonderful hotel and everytime my kids and I come to visit we will definitely stay at... More

I do stay here on a regular basis and I have no problems. If I do they are quickly taken care of by the staff, all of whom are friendly and accommodating.The day manger, Scott Akin, is almost always there during the day and as friendly as ever. He can answer your questions about anything concerning Memphis or tell you... More

We travel allot, stay in high dollar hotels usually but I wanted a private jacuzzi this time, none of the Hiltons, Marriotts, or Double Tree locations had one in the room. This one did so we gave them a chance. From the word go it was exceptional, the room was huge with a separate living room, enormous bathroom, great jacuzzi,... More

Dirty, dirty, dirty. Broken tv remote, dusty, understaffed, in a nonsmoking room but ashes everywhere, smelled of stale smoke,smoke detector disconnected, dirty toilet, cigarette butt behind night stand. This property could be nice, great location however when I told the Indian gentleman at the front desk he didnt seem to care. Maybe it was because I was paying corporate rate?... More

Now I know the owners or their friends wrote the reviews. Room was dirty. Carpet stained. TV remote didn't work. We were next to the pool with screaming kids. We also were greeted by a silent staring lobby-full of non-guests/non-employees. The breakfast lady was great. We were charged a $35 pet fee which I feel was unwarranted. My dog is... More

Where do I begin? I booked this hotel because the price of a suite was affordable, thinking since it had mixed reviews we might be one of the lucky ones. BIG MiSTAKE! Stayed 3 nights, First night the faucet broke on the jacuzzi tub, spraying me and the whole bathroom with water! asked them to fix it, but they just... More

great price for the amenties... In Memphis, good hotels are hard to come by. The few that are renown and frequented by others are over ppriced or overbooked... The fact that it has an indoor pool, jacuzzi, flat screen tvs, working refrigerators, and microwaves alone would indicate a high price at another hotel. But for the price and amenites this... More

My family and I were traveling from Florida to home. We checked in the afternoon and the lobby wasn't busy, but you can tell that this was a family business because everyone was in the lobby. It was a little unprofessional with everyone to be there and they were not employed by the hotel because they didn't have uniforms or... More

Well lets face it, Memphis is the ghetto! So there are not really any great hotels in the city. This on is not bad, but not worth the price. They never came and cleaned my room. They were cleaning others but I guess they skipped mine. They left the trash in the elevator to ride up and down with guests... More