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Holiday Inn Select Memphis - Downtown (Beale Street)

3.0 of 5
160 Union Ave, Memphis, TN 38103
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Holiday Inn Select Memphis - Downtown (Beale Street)
Ranked #42 of 134 hotels in Memphis
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386 reviews from our community

Traveller rating
    60
    173
    97
    37
    19
See reviews for
Families
72
 
Couples
150
 
Solo
23
 
Business
47
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Manchester, United Kingdom
Senior Contributor
23 reviews 23 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW

This hotel is situated only a few blocks from Beale Street and convenient for Gracelands and the Sun studios. They serve a reasonable breakfast and the Sports Bar will provide an evening meal (albeit served by somewhat surly staff).

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See 3 more reviews by denis89 for Memphis
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
20 May 2013

Thank you for staying with us. We are happy you enjoyed our hotel and location and that you found our breakfast to be a great value. Your comments regarding the service you received in the bar has been shared with our food and beverage manager for immediate attention. We appreciate your feedback and apologize for any inconvenience. More

Dallas, Texas, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 15 May 2013

Stayed here for a quick overnight business trip. Arrived early and was pleasantly greeted, however there were no rooms ready, but the front desk attendant asked to see our information anyway letting us know as soon as rooms were available, he would get us checked in. After about an hour, we had to leave for a meeting, so we let... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
20 May 2013

Thank you for staying with us and providing feedback regarding your experience. I apologize that we were not able to check you into your requested room type upon arrival and for any confusion that occurred during your check in process. I have shared your comments with our front office manager for immediate attention and coaching. Your suggestion concerning gravy with... More

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Oxford
Contributor
20 reviews 20 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 15 May 2013

We stayed at tthis hotel for a couple of nights as part of our Titan ‘Southern Sights and Sounds’ escorted tour. I can’t imagine how it has managed to attract the positive comments that I have read on this page. The place was dire. It claimed that this was because of renovations being undertaken but we saw no sign of... More

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
20 May 2013

Thank you for your recent review. It's good to know that our renovations did not disturb you while you were at the hotel. Obviously by your comments, our hotel did not meet your expectations. Did you express any of your issues to a manager at the hotel? I feel that if you would have shared your concerns, one of the... More

Berkshire
Top Contributor
67 reviews 67 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 14 May 2013 via mobile

Located 2 blocks from Beale Street, many signs apologising for the upgrades and improvements they are making. Initially given an occupied room, but quickly sorted out. Good bar with good food, only one server on at any time, but they were friendly and efficient. Tiny bathroom, watch out for the well dressed street walkers. Watch the duck parade at the... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
15 May 2013

Thank you for your comments. We are thrilled you enjoyed our hotel location! Hopefully, you were able to experience the many attractions within walking distance of the hotel. Please come again and stay with us! More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 May 2013 via mobile

We had the Deluxe King room. Broken table. Dirt in every corner of the room and bathroom. Shower curtain rod too short so it kept falling, bruising my shoulder on one occasion. Requests for service acknowledged then never followed up. The only decent thing about this place is its location, across the street from the Peabody.

Was this review helpful? Yes
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
20 May 2013

Thank you for your comments. We appreciate your feedback. Did you express any of your issues to a manager at the hotel? I feel that if what you say you found is true that one of the members of our management team would have taken care of any hotel matters immediately. Again, thank you for your review it’s always enlightening... More

Wiltshire, United Kingdom
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 3 May 2013

Okay overall but this place is in need of some long outstanding "TLC". The sign in our bedroom stated the hotel was being updated but we never spotted exactly where. Plumbing pipes in our room would occasionally rattle but the room itself was still comfortable although somewhat tired looking. Did not think the continental breakfast offered good value for the... More

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DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
6 May 2013

Thank you for staying with us during your visit to Memphis. We appreciate your business and thank you for your comments regarding our hotel. We are happy to announce that we are in the beginning stages of a renovation. Your comments regarding breakfast have been shared with our management staff. Again, we appreciate you staying with us. More

San Francisco, California, USA
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 May 2013

The hotel is getting a face-lift, I fully support this, however, there should be some indication of this before booking. Either in a note on the website (telling people via phone booking) or as a red-flag in the price being significantly lower than those hotels in the same location. The Holiday Inn Memphis Downtown was charging full price, competitive pricing... More

Was this review helpful? Yes 1
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
6 May 2013

Thank you for your comments. Our renovation is in the beginning phase and we will be working on one floor at a time in order not to disrupt our guests. In regards to our parking charges, if you research I am certain that you will find our prices are competitive to the other hotels in the downtown area. More

Anderson, South Carolina
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 April 2013

My daughter and I stayed here over the Easter weekend. The staff was very friendly and professional. The location was great. Holly in the bar was great in her recommendation for a nice dinner. Rooms were quite, beds were comfortable, bathrooms were nice with great showers and super hot water. Will come back and stay again.

Was this review helpful? Yes
See 3 more reviews by Pamela H for Memphis
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
2 May 2013

Thank you for staying with us during your Easter holiday. Your comments regarding your experience with Holly have been shared with our Food and Beverage Director. I'm happy she was able to assist you during your visit. Please come stay with us again! More

Bountiful, Utah, United States
Top Contributor
53 reviews 53 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 20 April 2013 via mobile

Stayed here on a AAA rate. did not get a free upgrade despite platinum membership, must have been a busy weekend. Rate did include buffet breakfast for two which was a nice surprise not listed in the room description when booking through the Priority Club app. The waffles were amazing! Parking here for $15/day is a bargain considering how good... More

Was this review helpful? Yes 1
See 3 more reviews by Dallas S for Memphis
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
22 April 2013

Thank you for staying with us. We appreciate your business and also want to thank you for being an IHG Priority Club Member. Because we were unable to provide with a complimentary room upgrade, and as a thank you to our Platnum PC Member, we provided breakfast, and it sounds like you enjoyed it! We apologize that another guest of... More

JACKSON, GEORGIA
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 15 April 2013

Just spent a weekend at Holiday Inn Select Downtown (Beale Street). Hotel is very convenient to Beale Street, Peabody, FedEx Forum, Lorraine Hotel, park along the riverfront (perfect for early morning walk/run) and other points of interest. So location of the hotel itself is fine, but be very cautious of your room location within the hotel! Our room was located... More

Was this review helpful? Yes 1
See 4 more reviews by aburarcm for Memphis
DOSHIDowntown, Director of Sales at Holiday Inn Select Memphis - Downtown (Beale Street), responded to this review
22 April 2013

Thank you for staying with us. I am happy that you found our hotel to be very convenient to Beale Street, Peabody, FedEx Forum, and many other Memphis attractions. After reading your concerns regarding elevator noise, I forwarded your comments to our cheif engineer so he can investigate further. We value your feedback and appreciate your comments. Thank you again... More

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Hotel Summarization (Beta)

What travellers say

  • Beale Street(38)
  • Peabody hotel(14)
  • Parking garage(10)
  • Great location(9)
  • Very nice(7)
  • Friendly and helpful(5)
  • Good size(3)
  • Civil Rights Museum(3)

Additional Information about Holiday Inn Select Memphis - Downtown (Beale Street)

Address: 160 Union Ave, Memphis, TN 38103
Phone Number:
Region: United States > Tennessee > Memphis
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotels in Memphis
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Take a video tour of this hotel!The Holiday Inn Select Hotel-Memphis is conveniently located in the heart of downtown Memphis, directly across the street from the famous Peabody Hotel and within walking distance of Beale Street, The NBA FedEx Arena, Peabody Place (Shops, Restaurants, and Starbucks Coffee) Mud Island, the Cook Convention Center, the Pyramid, Orpheum Theater, Autozone Ball Park 'Home of the Memphis Redbirds,' the Rock-n-Soul Museum, the Gibson Guitar Plant and many popular downtown restaurants and shops. Adjacent to the Rendezvous Restaurant. Complimentary wireless high-speed Internet access in all guest rooms and meeting space. ... more   less 
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Also Known As:
Holiday Inn Select Memphis - Downtown (Beale Street) Hotel
Holiday Inn Select Memphis - Downtown (Beale Street) Hotel Memphis
Holiday Inn Beale Street
Holiday Inn Memphis
Memphis Holiday Inn

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Holiday Inn Select Memphis - Downtown (Beale Street)
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