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Madison Hotel

4.0 of 5
79 Madison Ave, Memphis, TN 38103 (Downtown)
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Madison Hotel
Ranked #5 of 134 hotels in Memphis
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532 reviews from our community

Traveller rating
    284
    137
    50
    36
    25
See reviews for
Families
70
 
Couples
228
 
Solo
28
 
Business
79
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta, Georgia
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 17 May 2013 NEW

Upon arrival I was informed the Riverview room I'd booked wasn't available. The staff and eventually the manager were very professional and ultimately the booking miscommunication was resolved. The hotel is in an excellent location and is in walking distance to some good restaurants and Memphis happenings. I wouldn't recommend paying $29/night for valet parking as there's plenty of public... More

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lleemadison, Manager at Madison Hotel, responded to this review
18 May 2013

I am glad we were able to recover from the initial mishap with your arrival. We appreciate your recommendation over the other hotels in the city and look forward to welcoming you back! More

Montgomery, Alabama
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

The Madison is a beautiful, small boutique hotel. The valet service is amazing, they so graciously tend to your every need. They are trustworthy, prompt and very friendly. Ace is the man in charge of valet services, he is awesome as is his entire, well trained team! The Madison is a peaceful hotel but has a rooftop bar that ROCKS!... More

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lleemadison, Manager at Madison Hotel, responded to this review
18 May 2013

What a distinction! We absolutely strive for perfection. While we know it is not always possible we love to hear when we’ve achieved it. Thank you! More

Houston, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW

We have stayed at the Madison Hotel 3-4 times a year over the last 4 years while our son was at Rhodes College. Each time has been great, primarily because of the terrific location and outstanding staff. Located a few blocks from the Mississippi River and around the corner from many good restaurants downtown, it is easy to walk or... More

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See 3 more reviews by kjms_59 for Memphis
lleemadison, Manager at Madison Hotel, responded to this review
18 May 2013

Congratulations to you and son! We truly appreciate you continuing to stay with us during your son’s tenure at Rhodes College. We hope to see for fun in relaxation the next time you are in Memphis. More

Dayton
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013 NEW

My wife and I recently spent a long weekend in Memphis, TN and decided to stay at the Madison Hotel in downtown Memphis. We were immediately greeted at the check-in counter by Ms. Kiran Versi. She had a beautiful smile, pleasant attitude and a real desire to make our stay at the Madison Hotel a delightful, relaxing and wonderful experience.... More

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lleemadison, Manager at Madison Hotel, responded to this review
16 May 2013

Thank you for your recognition of our staff and I will be sure to let Kiran know of your kind remarks. We appreciate your recommendation and look forward to welcoming you back. More

Oneida, New York
Senior Contributor
27 reviews 27 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

after a long flight and an absolutely horrific experience with Avis rental car, our day did a complete 360 degree turn when we arrived at the Madison Hotel! We were greeted warmly by the captain of the valet parking staff who, when told it was a "bad day", took it upon himself to change our temperament. From that moment on,... More

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See 3 more reviews by joe c for Memphis
lleemadison, Manager at Madison Hotel, responded to this review
18 May 2013

I am happy to know that your experience at the Madison Hotel was the turning point for an enjoyable visit in Memphis. Thank you for selecting us for your stay. More

Claremont
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

Memphis was the last city on our two week road trip and what a nice way to end our journey. The staff were extremely friendly and accommodating. Our room was beautifully decorated and had all of the creature comforts. The room was on the small side. They even had a scale in the bathroom which I greatly appreciate. Our room... More

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See 9 more reviews by FLB for Memphis
lleemadison, Manager at Madison Hotel, responded to this review
16 May 2013

Thank you for including us in your road trip. We appreciate your review and recommendations to other guests. More

1 review
5 of 5 stars Reviewed 13 May 2013 NEW via mobile

I have stayed at the Madison a number of times and it is by far the best hotel in DT Memphis. Close to all the best restaurants and everything Memphis has to offer. The new rooftop bar has amazing views of the city and Tanisha can make a hell of a cocktail!

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lleemadison, Manager at Madison Hotel, responded to this review
16 May 2013

Thank you for your review and the distinction as the Best hotel in Downtown Memphis. I will be sure to let Tanisha know of your compliments. More

Berkshire
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 10 May 2013

Great service, very friendly and helpful staff. Nothing seemed to be too much trouble. Rooms a little small, but this is a Restaurant good. Convenient for main attractions in Town many within walking distance. Would use again if we return to Memphis,

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See 3 more reviews by BerkshireWalker for Memphis
lleemadison, Manager at Madison Hotel, responded to this review
11 May 2013

Thank you for your acknowledgement of our staff. We appreciate your recommendation and look forward to seeing you again. More

Chicago, Illinois
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 6 May 2013

This is a nice upscale hotel. Clean and comfortable rooms but a bit on the small side. Service was very good. It's about a 3 to 4 block walk to Beale St. We were a bit disappointed that the bar was so small.

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lleemadison, Manager at Madison Hotel, responded to this review
10 May 2013

Thank you for your response. Hopefully on your next visit you will be able to enjoy the bar in eighty3 as well as our rooftop lounge, Twilight. Although they both provide intimate settings, Twilight has more space and the most spectacular view of the Mississippi River. More

New York
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 May 2013

The staff is lovely but not really professional. There were issues concerning the package I purchased. Nevertheless, the hotel was fine, the suite OK, and the location not too far from the local sights. I won't probably return to Memphis but if I did I think I'd go elsewhere.

Was this review helpful? Yes
See 8 more reviews by NewYorkWendy for Memphis
lleemadison, Manager at Madison Hotel, responded to this review
5 May 2013

I am sorry to hear you had problems with your package. I hope on your next trip to Memphis you will call us directly and give us an opportunity to recover and provide you the excellent experience we know we a capable of providing. More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very nice(22)
  • Continental breakfast(13)
  • Valet parking(8)
  • Mississippi river(8)
  • Beale Street(8)
  • Would definitely stay(6)
  • Friendly and helpful(6)
  • Rooftop patio(5)
  • Front desk staff(5)
  • CUSTOMER SERVICE(4)

Additional Information about Madison Hotel

Address: 79 Madison Ave, Memphis, TN 38103
Phone Number:
Region: United States > Tennessee > Memphis > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Memphis
#5 Family Hotels in Memphis
Price Range: $$$$
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The jazzy spirit of Memphis is brought to life at the Madison Hotel. This boutique luxury hotel dazzles the senses with its striking interiors. Its contemporary style is best defined by its bold use of colors, geometric patterns, and modern furnishings. Sexy yet comfortable, this stylish luxury hotel is the select address for cosmopolitan travelers. It is known as downtown Memphis’ most celebrated luxury venue and the 1st Small Luxury Four Diamond Hotel – The Madison. ... more   less 
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Also Known As:
Madison Hotel Memphis

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