My fiancee WOWed me that evening for dinner with a marriage proposal and we later night caped at this updated hotel. We are local and seen a number of name changes, so with the Hilton name we expected nothing less than. My fiancee prepared the room before hand with champagne and the view was breathtaking from the 25th floor!! comfy... More

I had the pleasure of staying at the Hilton Memphis this past weekend. I had a great experience here & it couldn't have been better. The room was superb--sparkling clean, fabulous mattress, new LG TV etc. I smelled a faint "new paint" smell when I walked in (a good thing). The toiletries supplied by the hotel are 1st rate- Peter... More

From the outside the Memphis Hilton looks like something special. It's not. I waited probably 10 minutes to check in, not that 10 minutes is a long time, but when there are only two check-in staff on duty and one of them is a young lady who does not know how to tell guests that they need to move on... More

Check-in was supposed to be 3:00pm; that's when they told our group they didn't know when our rooms would be ready. At 4:00pm they again said they didn't know; "We're very busy." At 5:00pm, they seemed annoyed that I would ask amid the chaos of soccer moms and suitcases. At 6:00pm, they promised to call but it never came, even... More

This hotel is in a good location and looks very nice, but our experience was less than good. We had booked two rooms for two nights for a family party. When we got there our room wasn't ready and the kid at the desk said it would be just a few minutes. It was 3:30 when we checked in and... More

We vistied Memphis form my Birthday and stayed here. It is never We were upgraded to a regency suite upon arrivial. The room was very nice with plenty of room to stretch out. The bed was fantastic. But, The shower left a little to be desired. We did not care for the curved shower rod or lack of shower curtain... More

No offense to the memphis faithful, but I was not impressed with your soul city nor was I particularly impressed with this Hilton. The staff was particularly friendly, and welcoming however that is something that you should automatically expect from a Hilton right??? The hotel is old, which the typical spin for old would be "distinguished" but I can't say... More

We were passing through and decided to stay, usually have a great experience with hilton/hampton. This experience was sub-par. We were on the 23rd floor, the view was great but the walls were paper thin. We could hear everything going on in the rooms on either side. While taking a shower, my husband noticed MOLD on the shower curtain and... More

This is the second time I have stayed here. In fact, the first time was such a good experience, I decided to try it again. I have not been disappointed. The place is clean and all of the staff I have come in contact with have been great. If you travel a lot and you read reviews on this site... More