The lady at the front desk was soooooo RUDE AND RACIST!!!! She insisted that I had kids when I repeatedly told her that there would only be 2 guests in my room!!! The room was so dirty and smelled like smoking, not to mention it was a NON-SMOKING ROOM!! The bathroom was filthy!!! In fact, FILTHY is an understatement. When... More

The management of this hotel is horrible. They charge extra for everything. You want a microfridge, extra. You want a larger TV, extra. You want on the first floor, extra. I stayed here for a week and the rate kept going up. After this week I booked 3 more nights online. The management will not give you the advertized rate... More

I have just one of the most horrendous encounters that I have ever experienced in my lifetime at this hotel property. At approximately 10:50PM on June 25, 2011, I logged onto the web and made a reservation at this property. Upon arrival to the property, I advised the front desk clerk that I had an existing reservation and provided him... More

I should have known something was not quite right when I called to make a reservation and was told that they were unnecessary. The location was a bit sketchy, located immediately next to a bus station. I entered the lobby to find that it was locked to customers. All business was transacted through safety glass and a window slot. I... More

We had stayed at this location when Memphis in May was taking place. My family wanted a clean and safe place to stay. We looked around a bit but could not find a good place. Then we found this great location. We got a great price for the room and the rooms were very clean. I felt very safe at... More

My family and I went to Memphis for a vacation. When we went in the lobby to check in the person working the shift was so friendly. The price was fairly cheap considering the kind of room you get. The room was very clean, my compliments to the housekeepers. We also felt very safe their. The next time we go... More

We stayed there a couple of days and I liked it there the staff was very friendly and the rooms were also very clean. It is also close to Graceland. We enjoyed the stay there. I recommended that you stay there too.

We stayed at the American Way location, next to the bus station. We tried to stay at this hotel the weekend of the Southern Heritage, in Memphis, TN and i will say this "Oh Hell No!". First of all the motel use to be a Red Roof Inn, decades ago and to this day they still have the log and... More

Okay, I was stranded in Memphis and had no where to stay as my flight was cancelled. This was one of the only hotels that had a room....now I know why! This was the most disgusting hotel I have ever seen! To call this a dump is an insult to dumps! It was soo bad that I called a cab... More