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Presthaven Sands Haven

Shore Road | Gronant, Prestatyn LL19 9TT, Wales
Hotel amenities
Presthaven Sands Haven
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417 reviews from our community

Traveller rating
    67
    125
    89
    47
    89
See reviews for
Families
288
 
Couples
16
 
Solo
0
 
Business
2
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Liverpool, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW via mobile

Brilliant stay. came last year had a brilliant time and returned this year with my fiance, 19 month old son, brother his gf n 4 month old nephew. Our caravan is fabulous central heating all top spec stuff comfy beds. Went swimming in the lovely heated pool, chilled in the sauna. Had a fab time in the go karts n... More

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Derby, Australia
2 reviews
1 of 5 stars Reviewed 23 May 2013 NEW

We stayed in our touring caravan in may for three nights. We were firstly disappointed that the beach isn't that close to the site and river outlets provide plenty of debris for the kids to play with. There is plenty to do here like archery with pound shop cross bows! And if you fancy trying fencing then pay your £6... More

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Travellers are raving about these Prestatyn hotels

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 23 May 2013 NEW

We are still here at presthaven sands. It is absolutely freezing in this caravan! There is only a gas fire in the living room and no other form of warmth in the place. Bedrooms are icy cold and carpet and bedding feels wet it is that cold. I'm dreading my next shower in here although the shower is ok it's... More

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Sheffield, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 23 May 2013 NEW

Presthaven Sands was our first family holiday wityh our 5 month old and we had a lovely time. Check in was quuick and simple and we were allocated our caravan earlier than the check in time which is teh first time this has happened. We had upgraded our caravan to delux plus the hope that we would have more space... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 via mobile

I have only just got back and have to admit im surprised at the level of negative comments. We went with 5 kids ages range between 18 months and 9 but all of them had a fantastic time, barely had to go off site as there was plenty to do. Swimming, go carts, pick and paint, circus tricks school and... More

Was this review helpful? Yes 1
Hucknall Nottingham
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013

just back from our holiday went monday to friday. our checkin was 4 oclock however before then we had used the facilitys by going swimming, our granddaughter had been playing on the park and we had also had a drink in the mash and barrel. two pints of bitter and a slush was £7.25 which we thought was not bad.... More

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PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
19 May 2013

Hi Thank you so much for taking the time to write this review after your break here at Presthaven Sands. I am so pleased you all enjoyed yourselves. I think with regards to the train line, you either love it or hate it! It is an essential part of public transport we could not do without here in Prestatyn. Surprisingly... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013 via mobile

We booked a deluxe caravan, and didn't read the part where it said no heating apart from gas fire in room. So prior to arriving we phoned and spoke to Debbie.( customer relations manager) I explained that my little boy suffers with his chest and with the weather not looking brill. I think we'd be needing heating. She said that... More

Was this review helpful? Yes 1
PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
21 May 2013

Hi Carly Thank you for taking the time to write this review. I am really pleased you all had such a great time here at Presthaven Sands. I thought that you would be happy staying in Twyni View as it is so close to the complex, which is what you wanted, and I didn’t want you walking too far with... More

Blackburn, United Kingdom
1 review
3 of 5 stars Reviewed 17 May 2013

to start off with we got a caravan that had at least 11 things wrong with it,the standard is no where near what we have ever had in 10 years of stopping at different sites we were in a superiour ,,they did move us to a different caravan which was a better standard than the first but was told it... More

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PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
19 May 2013

Hi I am really very sorry that you didn’t enjoy your stay here at Presthaven Sands, even more so for the fact that the initial accommodation you had been allocated was not up to standard, you were then moved to accommodation which you were not happy with, which resulted in you and your family leaving early to return home. I... More

2 reviews
4 of 5 stars Reviewed 17 May 2013 via mobile

Booked in jan 2013 with sun hoildays and payed for upgrade to deluxe plus. Reading the reviews beforehand me and the rest of the party were a little apprehensive. We checked in at 3pm a bit busy but understandable but the staff were very quick without hurrying you on if you needed questions to be answered. The caravan was clean... More

Was this review helpful? Yes
PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
19 May 2013

Hi Thank you for taking the time to write this review after your recent break here at Presthaven Sands. I am so pleased you had a great time, and especially your daughter, it’s great when the kids have a good time...happy kids, happy parents! We look forward to welcoming you all back really soon. Debbie Devlin Guest Relations Manager More

Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 16 May 2013

I've just come back from a week here, and as I review almost everything it would seem only right I do the same with my break. I stayed here for a week. Full cost of week £492. I'll do the good and bad points. GOOD POINTS: The best by far was the staff, really helpful and friendly and would fall... More

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PresthavenS, Guest Relations Manager at Presthaven Sands Haven, responded to this review
19 May 2013

Hi Thank you for taking the time to write this review after your recent stay here at Presthaven Sands. We thank you so much for your feedback as this helps us to improve our service to all our customers, and provide the standards we truly believe our guests deserve. All the issues you have raised in your review have been... More

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Additional Information about Presthaven Sands Haven

Also Known As:
Presthaven Sands Haven Hotel Prestatyn
Presthaven Sands Haven Hotel
Presthaven Sands Haven Prestatyn, Wales
Address: Shore Road | Gronant, Prestatyn LL19 9TT, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Prestatyn
Amenities:
Bar/Lounge Beach Free Parking Children Activities Kitchenette Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 5 Speciality lodging in Prestatyn

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