We booked a weekend away and stay at a 2 bedroom apartment. We arrived at reception to check in only to find the receptionist having a chat and a laugh with friends while we waited to check in. She didn't seem to care we were there waiting very rude and lacked customer service skills. We were then allocated our room... More

We stayed here for only one night but I loved it and would like to come back for a weekend. We booked a one bedroom apartment but for some reason ended up in a two bedroom aparment. No complaints there! The room was very clean and looked out onto a beautiful golf course. Breakfast the next day was absolutely lovely.... More

Our experience at Barwon Heads Resort at 13th Beach was one of pleasure, relaxation and fun. The service was excellent at all times and nothing was too much for the staff. The rooms were large, comfortable and very easy accessible to our car and the golf course. You can walk about 20mins to the beach which was beautiful. the pool... More

Every now and then you come across a hidden gem and this place (Barwon Heads Resort) is that. I was referred by a friend to visit 13th Beach and Barwon Heads and I thoroughly enjoyed it. The weather was superb and the overall experience was great. My partner loves golf so he was in heaven. The resort has all the... More

Gym is really bad, machines don't work . Room floors have never seen a clean Windows are shocking Lights in car park are switched of at night Extra bedding in the wardrobe had marks on them . Restraint staff were so rude and we never used it. They come in the gym and complain about the noise from the music... More

The beaches at Barwon Heads and Ocean Grove were recommended to me as the best in Victoria - and the surf at Ocean grove was beautiful - so I looked for a family hotel in the area. When you drive in through the gates to the golf club you really feel very special, and the grounds are immaculate. The hotel... More

Stayed at Barwon Heads Resort during the busy Victorian Open Golf weekend. Staff were very helpful and friendly. Resort was peaceful and relaxing, breakfast was outstanding. Rooms were very quiet, well sound proofed from any noise outside and of a superb standard throughout. Parking and access around the Resort is easy and being within the 36 hole 13th Beach Golf... More

Attended a wedding here in February. The staff were very generous and hospitable. I loved the prawn canapés and the attention to detail with the food. My duck main was delicious, as were the scallops entree. The outside area is lovely at night with the stars and the moon shining. Very nice experience overall.

I would not recommend this venue to anyone at the present time. We arrived after 3pm and found that we were not able to check in and had to wait for half an hour. This happened to others in our party as well. Despite requests, check-out remained strictly 10am. Do not use the restaurant as the food is poor and... More