Amenities suck. Free breakfast consists of coffee and packs of instant oatmeal. Free internet is unavailable at least 60% of the time. Of the very limited tv channels offered, 3 of them never worked. Walls were dirty, bathroom floor had stains and looked like it had never been mopped, grease was all over the side of the refrigerator and cabinets,... More

I hate writing bad things about places but I wish I had heeded the warnings in some of the reviews I read before staying at this establishment. It was dirty. The recliner had stains all on the seat. There was trash under the bed. The kitchen was dirty: black hair on the ice tray in the freezer, coffee pot dirty,... More

I stayed at this hotel from march 2012 to feb 2013 check in went good the staff where great anything i need for the room towels bedding bathroom ect i was provide with.they wear more then willing to help my room was clean .the hotel location was good also not far from downtown nashville or restraunt's the internet service was... More

Online reservation process ok check in with Shasta OK on Tuesday. Said credit card machine was down, asked me to come in tomorrow to run credit card. Non-Smoking room 226 heavy smoke smell, various lights in room not working. Very limited TV service Could not connect to internet, called front desk and told that it does not work Wednesday afternoon,... More

Hotel unaware of reservations. Suggested to us to go elsewhere when all hotels in area were booked. Finally got us a room, nothing that we had reserved .Not run efficiently, dirty at some parts. Breakfast was just coffee and instant oatmeal. this hotel does not care to provide good customer service at all.

I don't even know where to begin. Our room was so dirty, so nasty, so foul. I think the pictures I'm attaching will speak for themselves, but it appeared that room had not been cleaned in who knows how long. Cobwebs everywhere, stains on the walls, the doors were sticky, a moldy rag was being used to prop up the... More

Upon checking into the room it was obvious that it had not been cleaned. Called front desk asking for another room. Was told none available. We could be moved the next day. Bathroom had a broken towel rack. Broken in the middle with jagged edges. Some spilled substance on the floor. Carpets stained. Stains on the walls.Smoke detector hanging from... More

I had a reservation at this hotel on 11-2-2012. This facility was very unsatisfactory. The hotel was dirty. The outside of the facility had vehicles parked there that looked as if they had not been moved in for some time. While checking in a young man came in shirtless. The person working at the check in desk had on a... More

I have been at this hotel for three weeks due to training. And I have to say, I am satisfied. My towels were exchanged with no problem. If I needed my room cleaned, it was no problem. But the thing that sticks out the most for me, during my third week, I was leaving my training and trying to decide... More