I have enjoyed four years of hospitality at this hotel with my most recent 6 day visit for Vanderbilt graduation. BEST value 2.5 star hotel in the Vanderbilt area. Free parking, cook to order breakfast (say hi to Chris), microwave & refrigerator, thermostat controlled hvac, comfortable beds, and free wifi under $150. Will stay again and again and again. Great... More

The worst service ever! Front desk very robot like people. Room was not clean on second day stay, called downstairs and was told housekeeping gone for the day and if I wanted I could come down and get towela or other necessities. Water in rooms either scorching hot or ice cold, again when told to the robot in front desk... More

Lots of restaurants on west end and broadway. Be sure to walk a couple blocks away from hotel for lots of different cuisine. Be sure to try Hattie B on 19th, great food and low cost. The shuttle drivers are very helpful and will drive you within a couple of miles, they can not drive you down town, it is... More

Checked in 4/26 for 2 nights. Didnt spend much time in hotel, just really to sleep. Didnt even think of checking (or caring about!) pool or exercise room. Parking was tight, and when we returned from concert Saturday night the garage was full. After maneuvering out of the full garage the desk clerk made a note of our problem and... More

I haven't stayed in a hotel this bad in a very long time. From the renovations that were going on and cut off the hot water to the absense of wireless, this was terrible. It wasn't that clean, didn't provide rollaways and in fact had too much furniture in the room to manuever. In fairness we were forewarned about the... More

This was the worst hotel experience ever. I chose this hotel because it was across the street from the hotel and we were desperate for a good night sleep. The experience began badly with the parking. I could barely maneuver my truck around the tiny garage and then I had to walk down three flights of stairs with a bad... More

We chose this hotel cause it is close to the hospital. But never again. The rms are nasty & smells of cigarette smoke through the whole place. The front office staff are very very rude. They say that there is wifi but I was never able to connect to it.

We booked this hotel because it was close to Vanderbilt where my husband had a doctor appointment. We arrived at 1:00 pm and even though our room was ready, we had to sit in the lobby until 3:00 pm. I get that check in is 3:00 but we had traveled for many hours to get there and we definitely needed... More

The hotel was awesome. The best shower in a hotel ever, but they double charged our card. Kayak took their money and so did Guesthouse. So we paid double the price. I even told the front desk at checkout that the booking was paid for through Kayak/travelocity and apparently he ignored me. Looks to be messy till someone checks their... More