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Grand Resort Hotel & Convention Center

3171 Parkway, Pigeon Forge, TN 37868
Hotel amenities
Grand Resort Hotel & Convention Center
Ranked #92 of 95 hotels in Pigeon Forge
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321 reviews from our community

Traveller rating
    11
    20
    24
    39
    227
See reviews for
Families
91
 
Couples
90
 
Solo
10
 
Business
30
 
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Date Rating
Wilmington, NC
Top Contributor
74 reviews 74 reviews
22 hotel reviews
Reviews in 36 cities Reviews in 36 cities
61 helpful votes 61 helpful votes
1 of 5 stars Reviewed 26 April 2013

This resort has been bought by a group of investers and is being completely renovated. All of the furnishings have been removed, interior walls and bathrooms have been torn out, lobby area has been completely emptied, restaurant has been emptied. Currently this resort is undergoing a multi-million dollar renovation. EVERYTHING, from the sign out front to the pool inside, is... More

Was this review helpful? Yes 5
See 7 more reviews by SquareCaller for Pigeon Forge
Knoxville, Tennessee
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 April 2013

I stayed here and can say that I was completely disappointed. The room was dirty, the ac didn't work right, and there were concrete chunks coming off from the wall surrounding the pool. I won't be staying there again.

Was this review helpful? Yes 1

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Nashville, Tennessee
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5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 February 2013

My family was in the area for a long Fall break weekend in October 2012 and there was a mix up with our reservations through Hotels.com. The 3-star resort that we were staying in gave our rooms away and there wasn't a single room available within 50 miles because Alabama was playing UT that weekend. Instead of driving home to... More

Was this review helpful? Yes 5
Lenoir City, Tennessee
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 4 December 2012

i live in the area the hotel closed 3 weeks ago.the workers was informed when they showed up for work and the doors was locked.The final pay check for all the employees said 0.000$ so in all the grand hotel resort is closed and taken over by the bank.

Was this review helpful? Yes 27
Harlem, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 25 October 2012

I love traveling. I choose the better end hotels when I can get a good deal. This hotel had to be amazing in its hey day! The building is fascinating. However, it does need a great deal of attention to bring it back to its former glory. They would do best to advertise like a motel 6, just a clean... More

Was this review helpful? Yes 1
Cumming, Georgia, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 21 October 2012

We chose this hotel because the price was cheap and it is pet friendly. You get what you pay for...or in this case what we didn't. The only good thing about it was that at least our room was clean. This hotel is very outdated on the inside so don't let the outside reno fool you. If you are taller... More

Was this review helpful? Yes 2
Dixon, Kentucky
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 October 2012

My family and I stayed here a few years ago, and it was nice, so we decided to give a try again this trip. Boy did things change. The girl working the desk couldn't be bothered to get off her iPhone to help patrons. The elevators made you feel like they were going to break down and leave you stuck... More

Was this review helpful? Yes 1
Copperhill, Tennessee, United States
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 17 September 2012

We were staying at what we were told had been the "newly renovated" Grand Resort. From the outside, the hotel looks to have been redone nicely. As soon as we walked through the lobby door, we noted the dirt and grim on the floor and walls. The atrium of the hotel was dimly lit so that the dust, cob webs,... More

Was this review helpful? Yes 3
Easley, South Carolina
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 September 2012

I should have read reviews on this hotel before staying here. The hotel may have been nice in the 70's but really needs to be updated! The room was dirty and tiny...nothing like the pictures on their website. The shower was hardly big enough to shower in and I am not a large person. I may as well have used... More

Was this review helpful? Yes 1
See 2 more reviews by Britney M for Pigeon Forge
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 10 September 2012 via mobile

This hotel should be shut down!!! It's really that bad! My family and I were there in June and it was hot! The pool was so very dirty and our ac keep freezing up. Therefore our room was hot! Breakfast was like school cafeteria food. When you enter the lobby there were leaks everywhere! What a mess this place is!!!!!!

Was this review helpful? Yes 1
 
 
 
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Additional Information about Grand Resort Hotel & Convention Center

Also Known As:
Grand Resort Hotel
Grand Resort Hotel And Convention Center
Grand Resort Hotel Pigeon Forge
Grand Resort Pigeon Forge
Grand Hotel Pigeon Forge
Grand Resort Hotel And Conv Ctr
Address: 3171 Parkway, Pigeon Forge, TN 37868
Region: United States > Tennessee > Sevier County > Pigeon Forge
Amenities:
Business Centre Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #92 of 95 hotels in Pigeon Forge
Price Range: $
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