I booked this hotel online with Exedia and when I booked it the room was to be overlooking the river. There was supposed to be free wifi, continental breakfast, and an indoor pool. I knew it was going to be bad when I entered the lobby and it looked like it was falling apart. There was one man behind the... More

This is a great no-frills place if you need an affordable, last-minute place to simply sleep and shower. At one in the morning, the front desk staff (Terri, I think?) was understanding and eager to find us a room within our meager budget when other hotels on the strip turned us out for being local (we work in Pigeon Forge... More

I had a 2 night credit from a previous stay that I had to cut short last time (prepaid for 4 nights & checked out early). I decided to use the 2 night credit at Smoky Shadows and upgrade to a 2 room suite, for which I would pay the difference (we needed a room large enough for 5 people).... More

The room had a smell to it, a hole in the wall, no hot water, only 2-3 channels on tv, toilet was hard to flush, bath tub was nasty, pool was green and over chlorine burnt eyes, no wifi, when hotel got busted for meth lab above our room and beside our room we asked to have another room they... More

The front desk people are not friendly or helpful at all. The first room we checked into had something coming up the drain (sewage?) we immediately switched rooms. The 2nd room we had was ok. The room was very worn and need's updated. The jacuzzi in the room was nice though. They advertise free wi-fi but it never worked and... More

Ugh. The pool was green, the carpet was torn and filthy, the walls were painted cinder blocks, the beds felt like some sort of torture device, and I was scared someone would break into my car in the middle of the night. Oh....also they found an active meth lab while I was there but I had to hear about it... More

Upon arrival everything seemed ok...other than the police showing up..which was probaly due to the meth lab bust on 4/4/13. (which we unaware of at the time).very disappointed with room..due to having mini blinds on door that were almost destroyed.. Our daughters room did not have a hair dryer, or SHOWER CURTAIN...dogs in the next room barked constantly...after three phone... More

PIGEON FORGE (WATE) - Four people were arrested Thursday (4/4/13) after Pigeon Forge police discovered an active meth lab in a motel room. Police received a tip about a suspected meth lab at the Smoky Shadows Motel on the Parkway around 2 p.m. Upon investigation, they found the active lab inside a room and quarantined four total rooms at the... More

Mold, mildew, no heat, no hot water, no wifi, indoor pool was cold and green, blood on sink, old food in fridge, and breakfast was grits or erasing bran with over watery OJ. Management refused to refund our money or give us a different room.