Date of stay - Friday, April 5, 2013 in the "penthouse". Could not check in at time reservation lady told us, (which was 3 p.m.) Had to wait over an hour because housekeepers hadn't even started cleaning when party guest were arriving. Heavy set male desk clerk was very rude. Came half running out of the office to the outside... More

I stayed here on December 13th, 2012. We checked the hotel room upon check in for bugs and found none. We unpacked, went to Dollywood, came back and began resting. Around 12AM, I noticed a bug crawling on the sheet of my bed and came to the conclusion it was a bed bug. I called management and when they got... More

For our wedding night, we stayed in Gatlinburg and were unhappy with the room we received. The next night we went to Pigeon Forge and bought our room at the Riverside Motor Lodge. Indoor heated pool, friendly staff, convenient location next to Food City. The rooms were spacious - with a jacuzzi, fireplace, and cable TV. No issues over the... More

My husband and I stayed 2 nights at the motor lodge and the room was definetly worth the price. It was clean, spacious, and the fireplace was very nice. Everything worked very well and housekeeping did a very good job, plus the indoor pool was clean. Another plus was you can walk to alot of things a whole lot better... More

This is an OLD motel. No flatscreens here, but there is a tv, just older model. However, the rooms were very clean, everything worked, new carpet, new tile. Love the way it is set up. Come in the room, there is kind of like a butler's pantry area with a little fridge, (looked new, worked great, no freezer in it),... More

We have stayed at this motel a number of times, and we were aware it was outdated, but didn't know customer service was outdated as well. From the disinterest at check-in, to the very rude behavior upon our efforts to find a parking space in their lot (to which we were told they don't guarantee a place to park during... More

My husband and I have stayed here since the hotel opened. While it does need updated, we have not been able to find another place in Pigeon Forge that offers the same level of quality as we get here. The staff is always friendly and we have come to think of them as our second family and our second home.... More

Great deal, Very clean comfortable rooms. Excellent service. 2 bedroom suites with a kitchenette and fireplace for the price of a double room. We liked this place alot. We are looking forward to staying here again.

I found the ihotel coupon "89.95 and second night free" ,which seemed to be too good to be true, so we stopped by and ask to see the room before committing. It was really clean and had 2 bedrooms with 2 televisions. Its an 80's hotel, a little dated, but you can't beat the deal. I had spent a week... More