The manager "Tony" was extremely rude when I went to check in my special needs group. He does not have any good customer service. He tried to talk to me after he was really rude to me and I tried to ignore him. One time he shook his head at me after I turned my back from him as someone... More

We stayed in one of the family rooms. No balcony, but lots of room. We stayed here in a balcony room a while back and the views were great, but we needed more room this time. The bigger room has 2 queens and a sleeper sofa. It also had a kitchen area with a 4 seat dining table, very nice.... More

We have stayed in a city view and a mountain view room, I prefer the city view because of all the lights at night along the parkway. Our room was clean and spacious. Breakfast was a variety of cereal, yogurt, waffles, eggs, sausage, etc. It was quite good. The staff was very friendly and helpful. We enjoyed the pool each... More

My husband and I recently stayed at this property for 4 nights during spring break. We booked a city view because the view was not a preference for us. We were pleasantly surprised after we checked in and were notified of an upgrade to a mountain view. Even thought it was snowy and cold during our spring break week, the... More

This is a great consistantly clean place to stay. If a front balcony room is available, definately ask for it. The only thing is, make sure you get to the continetial breakfast with enough time to get what you want. When they start shutting down, you better have what you want!

My husband and I have stayed at several different hotels in pigeon forge. This hotel is by far the best. The rooms are nice size and always clean. The breakfast is excellent with plenty to choose from. The staff was excellent. I looked forward to coming back to the hotel. Was greeted by Lucy at night. She was always happy... More

Poor management!! The general manager was a rude jerk about everything! He was a grump to everyone in our group and told us when to be in bed and that we couldn't be in the hall! He told a kid with us to not ever use the stairs and other customers were upswing them and embarrassed him by getting on... More

We have stayed at the Comfort Suites on Teaster at least 2 times, possibly 3. It's always clean and we've never had a problem. The staff has always been helpful, and it's in the perfect location. Near everything but quiet around the building. The first place we check whenever we go back to Pigeon Forge. The pool and hot tub... More

Location, location, LOCATION!!! This place is perfectly situated in the middle of everything, although still far enough back from the parkway to allow you to get away from the hubub. Parking can be an issue when the motel is full, so be prepared to walk around back (not fun in the rain or snow). The room was clean, and I... More