This hotel is fresh! It was remodeled about two years ago, which has given it a very nice contemporary look and feel. Also, within the last week or so, they’ve introduced scrambled eggs and a few more hot items to their breakfast offering (more detail on that below). PLEASE NOTE, though, that although many guests may EXPECT all rooms to... More

Stayed at the Fairfield Inn & Suites Pigeon Forge, Tn for the first time during spring break weekend. The property is located directly in front of the large outlet mall and is in a great location considering it is not in the hustle and bustle of downtown. The rooms are adequate and very clean. Our room was located on the... More

We are staying here for 2 nights during spring break. The room is clean and smells ok. The bathroom is small, but it has enough room for us. Breakfast area was overcrowded at 8:30am, but that is understandable, considering high season. Hotel staff was doing their best to keep food available. We always stop at this hotel when we pass... More

We just checked out this morning from Fairfield Inn and absolutely loved the hotel. Marilyn was so kind and helpful when we checked in-the epitome of southern hospitality. She is a true asset to Fairfield as the first employee we ran across on check in. Surprisingly, she also worked the breakfast area the next morning and was as nice and... More

Stayed here for the 2nd time December 26 and 27 2012. We had room 324 and we loved it. We had a balcony and even tho it was cold was nice to have. Breakfast was really good and clean. This hotel is the cleaniest place i have ever stayed at, rooms are nice size and beds are comfortable. Also location... More

We loved the location...very close to everything in Pigeon Forge. We stayed on this side for a change as we usually stay at the one in Gatliburg but HUGE difference. The bathroom was extremely small (think cruise size) the room itself was average size. The cleanliness was NOT up to Marriott standards but it didn't have an odor. My only... More

As a Marriott Gold Member(now platinum) I always choose Marriott properties. I was stunned to say the least at the condition of this hotel. It needs a major face lift. The wall paper was peeling off the walls, there were slugs and bugs on the walls and major mold in the bathroom and bedroom areas. The balcony area had food... More

Very clean and well maintained. Very nice staff. Hotel is positioned well to access both pigeon forge and Gatlinburg. The hotel is new and I enjoyed the fitness facilities and has both indoor and outdoor pool.

I had the opportunity to stay here in December 2012. It was a great stay for a great price. They have a nice breakfast in the morning that is included. The room was clean and the staff was friendly. The one thing they didn't offer was a roll away bed. I had several teenagers with me and could have used... More