A good stay for an inner city hotel. People friendly Quiet room Bed was comfortable Pillows were ok Breakfast is a typical hotel breakfast. Well presented. Location is good Not much else to say about this location

I've stayed here multiple times and always received excellent service. The area is very safe. The staff is local, friendly and has always responded quickly and efficiently to my requests/questions. The room (they give me my favorite room--and know which one it is before I ask) is always clean and well stocked. The breakfast choices are typical, but good (granola... More

the first room that we had had no heat. We moved. Moved into another room that had trash on the floors i picked them up but the other room did not have a toliet. So they had to move again. 2 day stay with 4 moves. you think this was good or what.

Staff was friendly. Room was clean. Beds were very comfortable. Good breakfast (scrambled eggs were cooked in patties(?) interesting idea). Nice pool area and fitness room. Located within walking distance the Celebration grounds. Room had a jacuzzi tub!

I stayed in this hotel twice in a 6 hour period during a relay race from Chattanooga to Nashville. The bathroom had permanent stains on the floor but it was clean. We stayed in one of the economy suites on the side, when we opened the door there was a long plastic protective strip that had fallen off the corner... More

Have Stayed Here several times in this year 2012 while on business.. have had no problems here. the staff has always been friendly and rooms always very clean with NO Odors. Its always quiet. would stay here again if in town...

We have stayed at this hotel two times in October 2012. The hotel is very clean (I used to worked housekeeping at a chain hotel and I know where to look for dirt) the beds were comfortable.The staff was great, they were friendly and helpful, and most of all the outside was well lit and we felt very safe. The... More

We had a pleasant stay here. The room was large and clean, the staff were friendly enough, there was free WiFi that worked fine, we didn't swim but the pool looked fine, and there was also a fitness room. Breakfast was good with a variety of hot and cold items. If I really had to visit Shelbyville again I'd stay... More

As a business traveler, I stay at various hotel franchises, at many cities throughout the United States. My recent stay at the Best Western in Shelbyville, TN was the worst experience I ever had at any hotel. After being there for 4 days, on Thursday, I woke up with bites all over me, after checking the bed found blood spots... More