Contrary to lots of other reviews of this property that might lead you to believe this is a pretty awesome place - it isn't. This is a real review by a real person who stayed at the Highland Manor Nov 2011. It's a family owned hotel. Rooms are dated. I'm trying to figure out what all the fuss is in... More

First of all, Highland Manor is a well kept property. The grounds were immaculate, the staff very friendly and helpful, and the location is perfect for exploring Cades Cove, Foothills Pkwy., etc. Our room was clean and spacious but the decor was just a little dated. We had requested and received a king sized bed but it had no head... More

The hotel was very clean and it just "felt right". We had a peaceful, comfortable stay and would definitely recommend it to friends. We were able to receive a discount rate using one of the motel coupon books picked up at a rest area. It doesn't have its own restaurant but it does provide a good continental breakfast. More

Townsend is a very clean, quiet, and serene city. This Inn sits 100 yards back from the highway and is very quiet. Our room #229 was at the end of the building...the best location as you shared a wall with only one room. Because of the construction, all rooms are approachable directly from your parking spot in front of your... More

I have no complaints about this motel. The rooms were clean and the grounds were very pretty. They served a very basic breakfast in a very small area. They did offer trays so that you could take it back to your room or sit out in the gazebo to eat. More

My wife is one who is very concerned about the cleanness of hotels. When she walked in and did her normal inspection, she stated it was probably the cleanest hotel she had ever been in. The personnel at the Inn were outstanding and as friendly as can be. The view was wonderful. We are recommending this place to all our... More

We've stayed in Townsend for years but this was the first time we stayed at the Highland Manor Inn. We were traveling with a trailer and parking was a concern. They had a gravel lot but we were unable to see it from our room and the lot was full. We would stay again but request a room on the... More

We have stayed here for 10+ years and really like the comfort, the view of the Smokies and the service that you get both in the office and housekeeping. We just commented to each other that the furniture in the rooms needs updating otherwise just a great place to stay everytime we come to the Smokies (usually once a year... More

Very pleased with cleanliness of room especially the bathroom. Also there was a separate sink and mirror area which is nice. Room was spacious with couch and chair so plenty of room to relax. Mattress was a bit soft and uncomfortable. Balcony was nice, but view of mountains was off to the side and distant. We went for the mountains... More