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Holiday Inn Express Brownwood

2.5 of 5
504 West Commerce St., Brownwood, TX 76801
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Holiday Inn Express Brownwood
Ranked #2 of 8 hotels in Brownwood
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44 reviews from our community

    Trip type
Traveller rating
    24
    14
    2
    2
    2
Date Rating
Austin, Texas
1 review
5 of 5 stars Reviewed 24 May 2013

We went to Brownwood for a wedding last weekend and stayed at this hotel. I had made the right chose on staying here. The staff at check-in were very nice and friendly, as well as the housekeepers in the morning. Wonderful people!! The rooms were every nice and clean. Breakfast was amazing. Really made me feel at home!! Also, loved... More

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Wareham, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 May 2013

Having spent nearly three weeks on the road, my wife and I encountered a variety of good and some not so good motels; this was possibly the best of the lot. I was immediately taken by the young but very professional staff who went out of their way to help. The room we were allocated was both spacious and comfortable... More

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Warren, New Jersey
Top Contributor
55 reviews 55 reviews
46 hotel reviews
Reviews in 49 cities Reviews in 49 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 8 May 2013

We passed and stopped in Brownwood TX for 1 night and stayed in this nice hotel. Room is big and clean, staff are kind and helping, and breakfast is superb. It is conveniently located with many stores and restaurants just across the street, and we walked over for dinner. Everything one needs for a one-night-stay.

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Austin, Texas
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 6 May 2013

The bad news first. This hotel has the SLOWEST Internet I've ever experienced. Remember dial-up? Yeah, divide that speed in half and that's about how fast it is. Basic websites like CNN.com won't load. Second, this hotel is very dated (see pictures). Very 1990s. Nothing like the newer HIEs. Other than that, it was a pretty average hotel experience. It... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Brownwood, responded to this review
23 May 2013

Dear Meredith R, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness and our staff. However, We’re sorry we fell below your expectation regarding our property being dated and the internet connection. We will look into these points. I assure you... More

Killeen, Texas
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 May 2013

This is a nice place to stay! I've stayed here before and it seems they have changed their carpets, which is great!! The beds were quite comfy, the rooms were very clean, the staff was very friendly!! We over slept, so we didn't make it down for breakfast, so I cannot comment on that...thank goodness for the military discount because... More

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Oklahoma City, Oklahoma
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 15 April 2013

If your staying in Brownwood, you cant go wrong with Holiday Inn Express. Its a standard Holiday Inn Express for the most part.... comfy bed, fridge, free breafast and very clean. I like the HIE room layout in that it has an additional seperate kitchen/utility sink outisde of the bathroom with a mirror which comes in really handy when you... More

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Huntsville, Texas
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 April 2013

This was the first time to stay at this hotel. The staff was professional. Two staff members were outstanding Karrie and Chandler! Room was comfortable and clean, breakfast was fine and so was the buffet served on Tuesday night.

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Lubbock, Texas
Top Contributor
95 reviews 95 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 26 March 2013

We had stayed at this hotel before and been really impressed with the value, quality, and expecially the staff. It is still good, but this time we were not as impressed. Nothing was wrong. Everything was fully acceptable. It was just a more nearly average than before. It is still a good place to stay.

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See 2 more reviews by WestTexastraveller17 for Brownwood
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 22 March 2013 via mobile

First, the staff at this hotel is incredible. They are welcoming, attentive, and responsive. They cannot be blamed, in the least, for this poor review. However, the hotel is out of date. The carpets in the rooms are musty and old and in need of changing. In every room that I have stayed in, the bathroom is unacceptable. There is... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Brownwood, responded to this review
5 April 2013

Dear BrianKincaid, Thank you so much for taking the time to leave us your feedback, we value your loyalty to our brand and hotels. I am pleased to know that you find our staff incredible. Our staff members are truly the heart of the hotel and we are glad it's being appreciated by our guests. Please accept my sincere apologies... More

New York
Top Contributor
63 reviews 63 reviews
55 hotel reviews
Reviews in 37 cities Reviews in 37 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 15 March 2013

I had a stop over here on a trip across the country and was very happy I found it. The hotel was clean and efficient. The rooms were comfortable and the staff was very friendly and helpful. I stay in hotels all over the world but when I am traveling on the road, I always look for a Holiday Inn... More

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Additional Information about Holiday Inn Express Brownwood

Also Known As:
Holiday Inn Express Brownwood Hotel Brownwood
Holiday Inn Express Brownwood Hotel
Holiday Inn Brownwood
Brownwood Holiday Inn
Address: 504 West Commerce St., Brownwood, TX 76801
Phone Number:
Region: United States > Texas > Brownwood
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 hotels in Brownwood
Price Range: $$
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites - Brownwood Proudly introduces our newly renovated Hotel. Renovations include new carpeting throughout all public areas and guest rooms, new mattresses and furniture as well as a refreshed breakfast area and fitness center improvements. We provide all the amenities and technology of a full service hotel at a 'Stay Smart' price. We are conveniently located in the heart of Texas. The hotel includes a Business Center (24 hours free internet service) and Conference room. Our luxurious guest rooms are equipped with free high speed internet access. Guests will enjoy a deluxe, 'Stay Smart' complimentary breakfast bar, and free parking. All of our rooms have interior entrances, well lit work areas, Micro-Fridge, in-room coffee service and 27' TVs with over 120 digital cable channels including movie channels. In addition, we have a fully equipped fitness center and an outdoor swimming pool. ... more   less 
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Holiday Inn Express Brownwood
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