You can't go wrong with this well located business hotel. Right off Belt line and the North Dallas tollway, it's near literally hundreds of restaurants and shops. While it is getting fairly old they seem to be keeping it up and the rooms are well appointed. While not really a great hotel for families (breakfast buffet while great is $20)... More

I would stay at this hotel again, I've been at a few in Dallas and this has been the best experience yet. As soon as I walked in I was impressed with the hotel itself, it's beautiful! I was there for a conference in April and was delighted with the service and the food. The entire staff was very friendly... More

The location for this hotel is centrally located to everything. Check-In - Although I am a platinum, I was not pre-registered even though I made the reservation more than 2 weeks in advance. The check in clerk did not recognize my status, and I had to remind her. Other than this, the check-in was painless. Room - Well appointed, clean... More

Spent a week here for Texas School, there were over 1,000 atttendees who had to spread out over several hotels but most classes and events happened here. The staff did a good job of setting up, hosting then breaking down to set up for next event. They always had water and candy available outside each meeeting room. The complaints I... More

I was there for a whole week, the whole time my phone did not work, the sink and bath drains were stopped up, and the AC was impossible to adjust, and the toilet paper dispenser was broken. The staff put on a good act, but they never really did anything to fix the problems. This is a really old hotel... More

I stayed at this hotel for two nights for a quick business trip in Dallas. I had meetings in Addison so the hotel was in a perfect location for where I needed to be. All of the staff were friendly. The lobby was massive but generally seemed pretty empty. Seems like this hotel is very much geared for larger conferences... More

This is one of the nicest hotels I have ever stayed at. The beast refers to the lobby and the ballroom area. What a magnificent ambiance. If you stay at this Intercontinental you wont be disapointed. Service and amenities are awesome.

We were holding a corporate launch event at this facility. For several weeks prior to arriving, we were trying to get a hold of someone to confirm whether the King Executive Suite actually did have a sofa bed. I tried calling the front desk the first time but got routed to a main calling center. The guy at the calling... More

I got a room at the Intercontinental Hotel to attend the 20136 Dallas Military Ball. I have in the past attended three other Mil Balls and several other events at the Intercontinental. It has adequate conference and ball room facilities for multiple simultaneous large events. I made my reservation by phone after confirming my attendance at the Mil Ball. The... More